Operations Manager

Transdev$90K — $100K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 3+ years of relevant transit supervisory experience
  • Thorough knowledge of transit laws and regulations
  • Proficient in Microsoft Word, Excel, and database programs
  • Strong written and oral communication skills
  • Ability to organize and manage work efficiently
  • Experience working with labor relations and grievances
  • Willingness to work flexible schedules

Responsibilities

  • Supervise daily activities of operators and dispatch personnel
  • Oversee operator scheduling and monitor operations
  • Collaborate with maintenance to meet service requirements
  • Analyze performance data and resolve interdepartmental issues
  • Make hiring decisions and evaluate staff performance
  • Assist in accident investigations and support safety personnel
  • Coordinate with safety and training departments to meet safety goals
  • Develop the operations department budget

Benefits

  • Minimum of two weeks vacation
  • Five sick days
  • Twelve paid holidays including eight standard and four floating days
  • Standard benefits: 401(k), medical, dental, vision, life insurance, and short-term disability
  • Voluntary long-term disability options
Full Job Description
The Operations Supervisor reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. This position is based in Las Vegas, Nevada and supports the Transdev, LV Paratransit location.

Transdev is proud to offer:
  • Competitive compensation package of minimum $90,000 - maximum $100,000

Benefits include:
  • Vacation: minimum of two (2) weeks
  • Sick days: 5 days
  • Holidays: 12 days; 8 standard and 4 floating
  • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy

Key Responsibilities:
  • Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
  • Oversees scheduling of operators, monitors operations and coordinates delivery of service with superiors.
  • Works closely with the maintenance department to ensure that all operation service requirements are met.
  • Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.
  • Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
  • Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
  • Coordinates with the safety and training department to ensure all safety goals and directives are met.
  • Develops Operations department budget.
  • May operate a vehicle in revenue service, if necessary.
  • Maintain confidentiality of all information
  • Other duties as required.
  • Travel requirement outside of immediate area (less than 10%):

Qualifications:
  • Bachelor's degree required
  • 3 or more years of relevant transit supervisory experience required
  • Thorough knowledge of transit system applicable laws, ordinances and regulations governing transit operations
  • Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs
  • Good written and oral communication skills
  • Ability to organize and perform work efficiently, strong attention to details
  • Ability to work effectively with labor; may include labor grievances and negotiations
  • Must be able to work shifts or flexible work schedules as needed.
  • Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

The essential functions of this position require the ability to:
  • Work outside in varying temperature, weather, and humidity conditions, work alone and in remote locations.
  • Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
  • Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
  • Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please [email protected]

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:
  • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
  • Successfully pass a pre-employment drug screen.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of allresponsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Job Category: General Managers / Asst General Managers / Ops Managers

Job Type: Full Time

Req ID: 8195

Pay Group: QQP

Cost Center: 781

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

About Transdev

Transdev Careers

Joining Transdev offers a unique opportunity to enhance a career at the forefront of the transportation industry. With a commitment to innovation and leadership, Transdev is a company where professionals can thrive in an environment that fosters growth and diversity.

Explore Job Opportunities

Transdev is actively seeking individuals who are passionate about transportation and eager to make a difference. With various job opportunities available, candidates can find positions that match their skills and interests. Transdev values the contribution of every team member in driving success and innovation.

Experience Professional Growth

Transdev is dedicated to the professional growth of its employees. The company offers comprehensive benefits and diversity training programs that support both personal and professional development. Leadership opportunities within Transdev allow individuals to excel and lead in their chosen fields.

Cultivate Your Skills

At Transdev, the focus is on cultivating a culture of learning and empowerment. Employees are encouraged to enhance their skills through ongoing training and networking opportunities. This commitment to employee development ensures that every team member can meet their career goals.

Internship Programs

For those starting their career journey, Transdev provides internship programs that offer a real-world experience in the transportation industry. Internships at Transdev are designed to build foundational skills and provide insights into the company's operations, preparing interns for full-time positions.

Engage in Networking and Innovation

Transdev promotes a culture of innovation where ideas are welcomed and explored. Employees are encouraged to engage in networking events that connect them with industry leaders and peers. This environment supports creative solutions and advancements in transportation.

Join the Hiring Process

Interested candidates are invited to apply for open positions at Transdev. The hiring process is designed to be transparent and engaging, ensuring that both the company and the candidates find the right fit. Prospective employees should prepare their resume and be ready for an interview that could lead to a rewarding career at Transdev.

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Discover the exciting career opportunities at Transdev. Search for available positions that align with your professional interests and apply today. Join a team that values diversity, innovation, and leadership in the transportation industry.

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