Role and Responsibilities:The
Operations Manager runs the day-to-day business at the branch level. Under the direction of the Regional Director of Operations (RDOO), and in accordance with corporate policy, the Operations Manager oversees daily work schedules, ground personnel deployment, material logistics, facility management, and fleet disposition/maintenance toward successful project completion.
- Implements adoption of the corporate culture at the facility level.
- Ensures facility production, efficiency, and customer satisfaction meet or exceed targets.
- Supervises the Office Administrator, managing the interface between facility personnel.
- Responsible for financial management and budgeting process at the facility level.
- Oversees the processes associated with collections, local vendor/subcontractor invoices.
- Ensures facility compliance with HR, safety, personnel, payroll, and legal requirements.
- Accountable for all assets (personnel, vehicles, material, tools) at the facility.
- Runs the morning crew lead meetings and manages field crew schedules.
- Implements the training package for supervisors, foremen, technicians, and field crew.
- Recommends hiring/termination actions to RDOO for approval.
- Manages inventory and local purchasing requirements as authorized by corporate.
- Manages subcontractor/special operations (electrical, light carpentry, etc.) requirements.
Perks and Benefits:- Competitive salary and performance-based incentives
- Opportunities for cross-branch training and career growth
- Supportive management team
- First-class in-house operation team
- Medical, dental, vision insurance after 90 days
- Paid time off and holidays
- Holiday gifts and team building events
Qualifications:You must have...- Minimum of 5 years of proven operation management experience, preferably in the home improvement industry or similar environment (2 yrs+), including inventory management and project management
- Leadership experience, including team management and development over a team of at least 20 people
- Familiarity with financial management, budgeting, and cost control principles; Managed a facility that generated revenue of 5M to 6M a year
- Proficiency in relevant software and tools for operations management and reporting (e.g., BuilderTrend, Microsoft Office suite and Google WorkSpace).
- Ability to collaborate effectively with the sales manager, superintendent, office admin, and key stakeholders in the corporate office.
- Strong customer service skills, including handling customer complaints and issues effectively
- Knowledge of HR, safety, and regulatory compliance.
You'll be a great fit if you have...- Excellent communication, interpersonal, and problem-solving skills.
- Positive and customer-centric attitude.
- Ability to work effectively in a fast-paced and dynamic environment, contributing to a collaborative and supportive team culture.
- Strong strategic thinking and decision-making abilities.
- Project management certification (e.g., PMP) is a plus.
Interview Process:- Initial Phone Reach-out by Recruiter
- Video Interview (Technical & Behavior Questions) with Recruiter
- Onsite Panel Interview with CEO & Managers
- Meeting with the Owners
- Offer Extension
Details:Job Type: Full-time, On-site, not
remoteWork schedule: Monday to Friday
Pay Structure: $100,000-$125,000 (Salary) + Bonus
