Chicago Board Options Exchange

Operational Resilience Engineer

Chicago Board Options Exchange$80K — $104K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in computer science, networking, or infrastructure
  • Bachelor's degree in Project Management, Computer Science, Software Engineering, Math, Business, Financial Services, or related field
  • Knowledge of operational risk control processes like incident management, BCP/DR, and change management
  • Strong engineering capabilities including familiarity with APIs, cloud automation, and CI/CD
  • Excellent communication and collaboration skills, particularly in technical settings

Responsibilities

  • Build end-to-end automations for incident lifecycle management
  • Integrate operational systems for real-time data flow across platforms
  • Develop AI-assisted workflows to enhance incident management
  • Automate change management processes and risk scoring
  • Create policy validation pipelines and maintain operational documentation
  • Deliver self-service tools for independent action by staff
  • Drive continuous improvement in operational metrics

Benefits

  • Generous paid time off including vacation, personal days, and community service days
  • Health, dental, and vision benefits with access to telemedicine and mental health services
  • 2:1 401(k) match, up to 8% immediately upon hire
  • Discounted Employee Stock Purchase Plan
  • Paid tuition assistance and education opportunities
  • On-site gyms and fitness center discounts
  • Complimentary lunch, snacks, and coffee in the office
Full Job Description
Job Description:

Location Overview

Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees

The OPx site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth.

Role Overview

The Operational Resilience Engineer supports Cboe Technology and Operations by owning and evolving the systems, automations, and processes that underpin operational risk control. This role goes beyond managing incidents - it focuses on independent delivery of end-to-end engineering solutions that make Cboe's operational environment faster, smarter, and more resilient.

The Operational Resilience Engineer designs and builds automated workflows across incident management, BCP/DR, change management, and compliance evidence collection. They integrate operational systems, develop AI-assisted workflows, and create self-service tooling that reduces manual toil and improves operational metrics across Technology and Operations.

Core responsibilities include:
  • Building end-to-end automations that streamline incident lifecycle management, from detection through Learning Review and post-incident action tracking
  • Integrating operational systems to enable real-time data flow across incident, change, and compliance platforms
  • Developing AI-assisted workflows to enrich incidents, surface risk signals, and accelerate decision-making
  • Automating change management processes including risk scoring and compliance evidence collection
  • Creating policy validation pipelines and maintaining operational documentation and procedures
  • Delivering self-service tooling that empowers Technology and Operations staff to act independently
  • Driving continuous improvement in operational metrics through instrumentation and observability


A successful Operational Resilience Engineer brings knowledge in one or more critical operational risk control processes - such as incident management, BCP/DR, change management, capacity planning, or asset management - combined with strong engineering capabilities including APIs, cloud automation, CI/CD, event-driven architecture, workflow orchestration, and observability tooling.

Typical deliverables include automated DR evidence collection systems, incident enrichment pipelines, change automation with risk scoring, and policy validation frameworks.

This role requires strong communication, collaboration, and critical thinking skills, with the ability to operate independently and deliver complete solutions in a fast-paced, multi-faceted technical environment.

The ideal candidate has

  • A successful Operational Resilience Engineer will demonstrate excellent written and verbal communications skills including demonstrated ability to write in explanatory and procedural styles for multiple audiences, ability to effectively lead meetings in a technical setting among multiple stakeholders with varied backgrounds and viewpoints, strong troubleshooting and problem-solving skills, and ability to work well under pressure.


  • Minimum 2 years of demonstrated computer science, computer networking, and/or computer infrastructure related experience.


  • Minimum Education Requirement: Bachelor's degree in Project Management, Computer Science, Software Engineering, Math, Business, Financial Services, or a related discipline.


You'll really stand out if you have:
  • Experience with Atlassian Suite products
  • Experience responding to and/or documenting technical incidents
  • Experience developing AI-assisted workflows
  • Demonstrated leadership experience, especially in a technical setting


Benefits and Perks of working for Cboe Global Markets

We value the total wellbeing of our people - including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer:

  • Fair and competitive salary and incentive compensation packages with an upside for overachievement


  • Generous paid time off, including vacation, personal days, sick days and annual community service days


  • Health, dental and vision benefits, including access to telemedicine and mental health services


  • 2:1 401(k) match, up to 8% match immediately upon hire


  • Discounted Employee Stock Purchase Plan


  • Tax Savings Accounts for health, dependent and transportation


  • Employee referral bonus program


  • Volunteer opportunities to help you give back to your communities


Some of our associates' favorite benefits and perks include:

  • Complimentary lunch, snacks and coffee in any Cboe office


  • Paid Tuition assistance and education opportunities


  • Generous charitable giving company match


  • Paid parental leave and fertility benefits


  • On-site gyms and discounts to other fitness centers


Salary Ranges (applicable for US locations only)
At Cboe, we are committed to providing a competitive, transparent, and market-informed total rewards program. The anticipated base salary range for this role is $80,750-$104,500, with actual compensation determined by job-related factors such as skills, relevant experience, education, internal alignment, and location.

This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.

Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.

Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.

About Chicago Board Options Exchange

The Chicago Board Options Exchange, located at 433 West Van Buren Street in Chicago, is the largest U.S. options exchange with an annual trading volume of around 1.27 billion at the end of 2014. CBOE offers options on over 2,200 companies, 22 stock indices, and 140 exchange-traded funds. The Chicago Board of Trade established the Chicago Board Options Exchange in 1973. The first exchange to list standardized, exchange-traded stock options began its first day of trading on April 26, 1973, in celebration of the 125th birthday of the Chicago Board of Trade. The CBOE is regulated by the Securities and Exchange Commission and owned by Cboe Global Markets.
Learn more about Chicago Board Options Exchange
Industry
Founded
1973

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