Forward Deployed EngineerKognitos | Mountain View, CA (Hybrid) - open to remote for the right candidate | Full-time
About the RoleAs a Forward Deployed Engineer, you'll sit at the intersection of engineering and customer success - embedding directly with enterprise customers to design, build, and ship automations on the Kognitos platform. You'll turn ambiguous, undocumented business processes into working, production-grade automations, often writing code alongside customer teams, and you'll be the feedback loop that shapes our product roadmap based on what you learn in the field.
What You'll Do- Partner directly with enterprise customers - finance, AP, healthcare, and IT teams - to scope, design, and implement automations on the Kognitos platform
- Translate ambiguous business requirements and undocumented processes into working "English as Code" automations
- Build custom integrations between Kognitos and customer systems: ERPs, databases, APIs, email, and document sources
- Debug and resolve production issues at customer sites, often under time pressure
- Own the technical relationship with key accounts through onboarding, deployment, and expansion
- Feed field learnings back to product and engineering to improve the platform for every customer
- Travel to customer sites as needed (up to ~25%)
What We're Looking For- 3+ years of experience as a software engineer, solutions engineer, or forward deployed engineer, ideally in a customer-facing technical role
- Strong proficiency in Python and/or another general-purpose language; comfort reading and writing production code
- Experience integrating with enterprise systems (REST/SOAP APIs, databases, ERP or finance systems, or RPA tools)
- Ability to operate independently in ambiguous, fast-moving customer environments
- Excellent communication skills - able to explain technical tradeoffs to both engineers and business stakeholders
- Comfort with occasional travel
Nice to Have- Background in enterprise automation, RPA, or workflow orchestration (e.g., UiPath, Automation Anywhere, Camunda)
- Experience with LLMs, NLP, or AI-driven automation
- Prior experience in finance, accounts payable, or healthcare operations
- Startup experience, particularly at a Series A/B stage company
Note: Location, compensation, and specific requirements are placeholders - update before publishing to match the actual role.
Final noteYou do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.
