Roles & Responsibilities
Job Overview: - Responsible for designing, testing, implementing, and supporting network infrastructure for voice and collaboration technologies. Provide consultation and direct technical support in life cycle planning, problem management, integration, and network configuration. Responsible for project planning and designing a scalable network infrastructure solution to meet business requirements for a high availability network. This includes detailing current and future requirements, planning analysis, project design, cost and personnel resource estimation for project implementation. Manage vendor relationships to deliver network products and services essential to a cost-effective network infrastructure. Ensure network performance and availability meet enterprise objectives for timely service restoration and tuning. Develop and define network architecture which incorporates standards, practices, processes, and products for the enterprise.
Essential Responsibilities*: - Responsible for coordinating the designing, testing, implementing, and supporting
- enterprise network infrastructure for multiple projects/teams of high priority and complexity.
- Provides teamwork, consultation and direct technical support in life cycle planning,
- problem management, integration, and network configuration.
- Member of the team responsible for project planning and designing of a scalable network
- infrastructure solution to meet business requirements for a high-availability network.
- Drives the direction for the development and defines network architecture which
- incorporates standards, practices, processes, and products for the enterprise.
- Research/assess available network technologies in relation to the enterprises current and future needs.
- Keep abreast of industry and technology trends, available products and services.
- Evaluate and recommend specific products and platforms to provide cost effective solutions that meet architectural requirements.
- Perform capacity planning and application analysis for network performance and sizing.
- Provide comprehensive network designs (cost estimates, product recommendations, configurations, and implementation plans) for capital and operating projects.
- Work on multiple technical projects, as assigned.
- Coach and provide guidance to network technical and support staff as appropriate, as part of team-based activities.
- Provide technical support, as needed, to the enterprise.
- Assist with support for day-to-day network operations by assessing network operational impact and recommending/performing corrective action.
- Create and maintain technical drawings and support documentation of the
- enterprise network infrastructure.
- Perform root cause analysis to quickly recover from any network service
- interruption, and to prevent recurring problems.
- Monitor, manage, and tune networks to ensure expected availability and performance levels are achieved.
- Provide on-site and on call 7x24x365 support, as needed.
Salary Range-$90,000-$120,000 a year
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TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
