Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we're looking to add a
MES Analyst located in
Buffalo Grove, IL.Reporting to the
Systems Architecture Manager, the
MES Analyst will provide operational support for Manufacturing Execution Systems (MES) and related integrations. This role is responsible for incident resolution, troubleshooting, and change management following ITIL best practices. The ideal candidate will have strong SQL skills, hands-on experience supporting MES platforms, and the ability to work in regulated environments.
What a typical day looks like:- Provide Level 2 and level3 support for MES applications and integrations.
- Troubleshoot and resolve incidents, escalating to vendors or internal teams when necessary.
- Perform SQL queries to analyze data, troubleshoot issues, and validate fixes.
- Support reporting and data integrity checks.
- Follow Incident, Problem, and Change Management processes.
- Document root cause analysis and maintain accurate ticket records.
- Perform routine health checks and ensure system availability.
- Apply patches, updates, and configuration changes under controlled processes.
- Ensure all activities comply with GxP, FDA, and internal quality standards.
- Maintain SOPs, work instructions, and system documentation.
The experience we're looking to add to our team:- Bachelor's degree in Information Systems, Computer Science, or related field.
- 4+ years in application support or IT operations, with mandatory MES support experience.
- Strong SQL skills for troubleshooting and data analysis.
- Familiarity with Windows Server environments and network basics.
- Understanding of integration concepts (Rest APIs, Message Brokers).
- Experience with ITIL framework (Incident, Problem, Change Management)
SS26
AA01
EA42
CA47
What you'll receive for the great work you provide:- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Application Deadline:
Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.
Job Posting Start Date 08-17-2026 Job Posting End Date 08-21-2026
The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.
$71,100.00 USD - $97,800.00 USD Annual
Job CategoryIT
Is Sponsorship Available?
No
