Member of Technical Staff, Frontend

Vapi

$135K — $160K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of software engineering experience focusing on frontend development
  • Expertise in React, TypeScript, JavaScript, HTML, CSS, and browser APIs
  • Familiarity with integrating frontend applications with backend services
  • Strong foundation in web performance and accessibility best practices
  • Proven track record of test-driven development and using tools like Storybook
  • Proficient in building data-intensive dashboards and real-time interfaces

Responsibilities

  • Rapidly learn the Vapi frontend stack and improve customer experiences within 30 days
  • Take ownership of core workflows related to call health and LLM observability within 60 days
  • Deliver high-quality production code involving React, TypeScript, and Tailwind
  • Establish reusable UI patterns and improve interface scalability by 90 days
  • Enhance performance and accessibility of dashboards and call logs
  • Collaborate closely with engineering, product, and design teams

Benefits

  • Competitive salary and equity ownership
  • Comprehensive medical, dental, and vision coverage
  • Quarterly off-sites for team bonding
  • Flexible time off policy allowing for work-life balance
  • Catered meals and transportation support
  • $10k annual budget for learning and development
Full Job Description


Why Were Hiring This Role:
  • Were hiring a senior frontend engineer in San Francisco to raise the quality of the experiences customers use to build and operate voice AI agents.
  • This role will shape frontend experiences across call health and LLM observability, reporting, and analytics - a broad product surface with significant room for ownership.
  • Youll shape data-heavy dashboards and call logs used by thousands of monthly active users, making complex, real-time workflows fast, accessible, and trustworthy.


What Youll Do:
  • 30 Days: Ramp up on Vapis frontend stack and Agent Loop/Observe. Build context with engineering, product, and design, learn how dashboards and call logs connect to backend services, and ship a meaningful improvement.
  • 60 Days: Take end-to-end ownership of a core workflow in call health/LLM observability or reporting and analytics. Deliver production React, TypeScript, and Tailwind work with strong API integration, testing, and measurable improvements to performance, accessibility, or usability.
  • 90 Days: Become the primary frontend owner for your area. Establish reusable patterns in the design system and Storybook, improve how data-intensive and real-time interfaces scale, and help the team use agentic coding without compromising craft.


Who You Are:
  • 5+ years of professional software engineering experience with deep frontend expertise and a record of shipping customer-facing products.
  • Strong command of React, TypeScript, JavaScript, HTML, CSS, browser APIs, and integrating frontend applications with backend services and APIs.
  • Strong web performance and accessibility fundamentals, including tools such as Chrome DevTools and Lighthouse.
  • A test-driven approach spanning component, visual, and end-to-end testing, plus experience with Storybook and design systems.
  • Excellent product and UX judgment and strong collaboration with product and design in fast-moving environments.
  • Production experience with agentic coding tools and Tailwind CSS. Data-intensive dashboards, complex tables, pagination across millions of rows, or real-time interfaces are a plus.


How We Work:
  • Build something worthy of love
    • Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
  • Commit and follow through
    • We finish what we start and build trust by being people others can count on.
  • Why not today?
    • We value urgency and momentum. The fastest path to customer value usually wins.
  • Seek raw input
    • We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
  • Its our problem
    • We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
  • Be direct and kind
    • We give feedback clearly, respectfully, and without delay.


What We Offer:
  • Real stake: We offer a competitive salary and excellent equity ownership
  • Comprehensive health coverage: medical, dental, and vision plans
  • Team love: We love hanging out, and we do quarterly off-sites
  • Flexible time off: take what you need
  • More: catered meals, transportation, equipment, and a $10k annual LD budget

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