Our Team, Your Impact
The Market Development Account Manager is responsible for securing access to and reimbursement for Teva's CNS products and other therapies by building and nurturing strong relationships, primarily with large mental health facility and specialty pharmacy stakeholders and government organizations.
A successful individual in this role:
• Develops effective business plans to meeting and exceed area-level goals
• Builds rapport and relationships by interacting effectively with internal and external contacts at all levels, demonstrating awareness of their needs and responding with appropriate action
• Demonstrates a collaborative approach and coordinates efforts between sales leadership, other sales teams, Field Medical, Thought Leader Liasons, Patient Services, Specialty Pharmacy, Market Access, Sales Operations, and Sales Training
• Reviews and analyzes weekly/monthly data reports and Teva suite of analytics to identify trends and develop plans to address areas of concern
• Thinks, plans, and acts strategically with long term focus versus task orientation
How You'll Spend Your Day
All areas of responsibility listed below are essential to the satisfactory performance of this position by any incumbents with reasonable accommodation if necessary. Any non-essential functions are assumed to be included in other related duties or assignments.
• Develop and nurture strong relationships with key customers such as centers of excellence, healthcare institutions, health systems, hospitals, clinics, mental health facilities, specialty pharmacies, and government organizations.
• Leverage in-depth knowledge of Teva's CNS products and therapies to provide expert guidance and support to key accounts with a focus on centers of excellence, healthcare institutions, health systems and large mental health facilities.
• Create and implement strategic account plans tailored to each key customer and align them with the company's objectives; act as point on large regional pediatric CNS facility accounts.
• Identify the unique needs and challenges of each key account and propose customized solutions that align with Teva's products and services.
• Partner with the Specialty Pharmacy team to develop plans that align with the goals of the specialty pharmacy organization.
• Serve as a subject matter expert for cross-functional departments on how COEs, Healthcare Institutions, Health Systems and CMHCs align with specialty pharmacy organizations for cross-functional departments.
• Align specialty pharmacy organizations with COEs, Healthcare Institutions, Health Systems and large mental health clinics based on the pediatric mental health clinics' needs and goals.
• Work closely with internal Teva departments such as Marketing, Patient Services, Medical Affairs, Regulatory Affairs, and Supply Chain to address customer needs and resolve any issues promptly.
• Identify and provide training and education to key account stakeholders, including healthcare professionals and staff, to ensure proper product utilization and patient care.
• Establish key performance indicators (KPIs) to measure the success of key account relationships and regularly report progress to senior management.
• Gather feedback from key accounts and use it to continuously improve products and services as well as to address any concerns or issues.
• Collaborate with payers and government bodies to secure product access and reimbursement for psychiatric treatments.
• Perform all functions in compliance with Teva's policies and procedures.
Your Skills and Experience
Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.
Education/Certification/Experience:
• Bachelor's degree required
• Minimum of 8+ years of progressively responsible experience in pharmaceutical/biopharma commercial roles, including proven success in key account management, strategic accounts, or national accounts
• Prior formal people leadership experience (e.g. First Line Sales Manager or equivalent) with proven experience in leading, coaching, and developing others in a formal capacity strongly preferred
• Demonstrated experience building and executing strategic account plans within IDNs, large health systems, CMHCs, or GPOs
• Experience navigating academic medical centers, HCOs, ACOs, or integrated care models in addition to traditional IDNs
• Record of accomplishment of leading and influencing cross-functional, matrixed teams without direct authority to deliver account outcomes
• Prior experience in market access, trade, or GPO/health-system contracting mechanics (340b, tiered GPO agreements, value-based agreements) strongly preferred
Skills/Knowledge/Abilities:
• Ability to interact with customers in live and virtual environments and proficiency with technology
• Proven ability to build and sustain C-suite and senior executive relationships
• Understanding of the buy-and-bill model
• Fluency in value-based care and quality metrics (total cost of care, readmissions, HEDIS/quality measures)
• Proven written and verbal communication skills
• Demonstrated leadership and interpersonal skills
• Valid US driver's license and acceptable driving record required
• Candidate must be able to successfully pass background, motor and drug screening
• Occasional lifting of up to 20 pounds
Additionally, U.S. new hires for customer facing roles will be required to complete all credentialing requirements for access to their customers' targets within 60 days of their start date. Such credentialing requirements may include, but are not limited to, additional vaccinations and medical testing. Any request for an exception to the credentialing requirements will need to be approved by the national sales leader within the first 60 days of employment.
TRAVEL REQUIREMENTS
Selected candidate must be able to travel regularly throughout the assigned area and attend meetings at both Teva offices and off-site locations through the US and periodically internationally as required.
PHYSICAL REQUIREMENTS:
• Use a computer, including participating in face to face video meetings on camera
• Sit or stand for extended periods of time
• Travel as required, which may include travel by car, train, or plane
• Occasionally lift up to 20 pounds
• Occasional bending and/or twisting
WORKING ENVIRONMENT
• May be required to wear personal protective equipment (PPE) as needed on site visits (i.e. safety glasses, hearing protection, gloves, etc.).
Also Good to Have
Salary Range
The annual starting salary for this position is between $137,520 - $171,900 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.
How We'll Take Care of You
We offer a competitive benefits package, including:
• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
• Life and Disability Protection: Company paid Life and Disability insurance.
• Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.
The total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
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