NTT DATA  Services

Managing Director, Client Executive - State and Local Government and Education

NTT DATA Services$150K — $350K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Proven track record of managing accounts with annual revenues exceeding $50M
  • Minimum of 10 years of experience in selling IT services
  • At least 10 years in Client Management and relationship enhancement
  • Strong knowledge of State and Local Government and Education sectors
  • Ability to implement technology for competitive advantage

Responsibilities

  • Serve as a trusted advisor to executive leaders in alignment with client missions
  • Own full P&L accountability for a $50M+ account, driving profitability
  • Develop and execute a multi-year strategy focused on innovation
  • Build executive relationships across the public sector ecosystem
  • Lead contract negotiations and ensure operational transparency
  • Oversee service quality and ensure commitments meet client expectations
  • Drive new business development across solutions and emerging technologies
  • Introduce innovative solutions to improve government efficiency

Benefits

  • Medical, dental, and vision insurance with employer contribution
  • Flexible spending or health savings account
  • Life and AD&D insurance
  • Short and long-term disability coverage
  • Paid time off
  • Participation in a 401k program with company match
  • Employee assistance program
Full Job Description
We are currently seeking a Managing Director, Client Executive - State and Local Government and Education to join our team in Knoxville, Tennessee (US-TN), United States (US).

Must reside in the Knoxville, TN area.

The Managing Director, Client Executive accountable for the P&L, revenue growth, and client satisfaction of their assigned account. As the leader of this account, the Client Executive is responsible for defining and executing growth strategy, revenue forecasting, achieving all financial targets, service excellence, and overall client satisfaction, with indirect team members overseeing the delivery of complex, multi-disciplinary solutions. This position requires a Global industry focus, an understanding of diverse solution offerings as well as management of a diverse portfolio, leveraging a remote onsite/offshore model, and the ability to interface with executives on multiple levels.

Job Responsibilities:
  • Serve as the senior executive and trusted advisor to the key executive leaders, aligning strategies with the client's mission and modernization priorities.
  • Own full P&L accountability for a $50M+ account, driving revenue growth, profitability, and long-term client value.
  • Develop and execute a multi-year account strategy focused on innovation, digital transformation, and measurable outcomes.
  • Build and sustain executive relationships across agencies, partners, and the broader public sector ecosystem.
  • Lead contract negotiations, renewals, and governance processes to ensure mutual success and operational transparency.
  • Oversee delivery performance and service quality, ensuring all commitments meet or exceed client expectations.
  • Drive new business development and expansion opportunities across solutions, services, and emerging technologies.
  • Champion innovation by introducing forward-looking solutions that advance government efficiency and citizen experience.
  • Lead and develop a cross-functional account team, fostering collaboration, accountability, and professional growth.


Required Qualifications:
  • Proven track record and minimum of 10 years of experience in building, managing, and measuring an account with annual revenues in excess of $50M
  • Minimum of 10 years of experience selling IT services
  • Minimum of 10 years of experience in Client Management, with the ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
  • Deep industry knowledge within the State and Local Government and Education sector


NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $150,000 - $350,000 per year. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This role may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA Services

NTT DATA Corporation is a Japanese multinational information technology service and consulting company headquartered in Tokyo, Japan. It is partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967. NTT, following its privatization in 1985, spun off the Data Communications division as NTT DATA in 1988, which has now become the largest of the IT Services companies headquartered in Japan.
Learn more about NTT DATA Services
Size
151,991 employees
Industry
Founded
1988
NASDAQ

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