Public Service Coordinator II - Deputy Director, Artificial Intelligence

State of Maine

$85K — $121K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years experience in application system analysis/programming
  • 1+ year in a supervisory role
  • Master's degree in computer science may substitute for 1 year of experience
  • Strong knowledge in Artificial Intelligence concepts
  • Experience in project and fiscal management

Responsibilities

  • Provide technical guidance across multiple AI projects
  • Administer MaineIT AI Policy and drive improvements
  • Align staffing decisions with team needs
  • Build consultative relationships with agency partners
  • Manage IT budgets and advise on financial concerns

Benefits

  • 13 paid holidays, 12 sick days, and over 3 weeks of vacation annually
  • 85%-100% coverage of employee-only health premiums
  • 100% coverage of employee-only dental premiums
  • Retirement plan contributions of 18.86% of pay
  • Up to $40/month gym membership reimbursement
  • Public service student loan forgiveness eligibility
  • 42 days of fully paid parental leave
  • Flexible spending accounts for health and dependent care expenses
Full Job Description
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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Office of Information Technology

Artificial Intelligence Center of Excellence

Opening Date: July 31, 2026

Closing Date: August 14, 2026


Grade / Admin Unit: 32 / Confidential

Job Class Code: CH32
Salary: $85,685.60 - $121,080.96*/Annually (*includes a 10% recruitment and retention stipend)
Position Number:

Location: Augusta

Telework: Available

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

You are a talented leader who understands working with a technical team and are driven toward success. You focus on providing value for your customers; you know that what you build today must work tomorrow. You enjoy clearing hurdles as you strive for excellence.  If this describes you, we want you on our TEAM!!

OVERVIEW:

The Department of Administrative and Financial Services (DAFS) Office of Information Technology (OIT) also known as MaineIT provides information technology support to over 13,000 employees. MaineIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies.  MaineIT is seeking a highly talented individual who leverages their expertise in leading IT Managers to success.

We are seeking an individual who will represent our C.A.R.E. values in all that they do.  At MaineIT we:   

  • Practice Customer-focus, ensuring that our customers are heard, and their needs are met  
  • Hold ourselves to a high level of Accountability by being transparent with our stakeholders  
  • Maintain an effective level of Responsiveness by providing timely updates in a proactive manner  
  • Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors 

ABOUT THE JOB DETAILS:

The primary focus of the Public Service Coordinator (PSC) series is to provide consultative, professional advice and expertise about significant issues to agency and executive management. The PSC is often referred to as the subject matter expert. The PSC regularly exercises independent judgment on important matters affecting the agency’s operations, such as, legal, human resources, finance, technological resources, policy development, advocacy, an agency’s relationship with other agencies, the Governor’s Office, the Legislature and its constituents. A PSC may supervise staff or provide leadership for selected activities, but the primary focus is to provide consultative expertise. The Deputy Director, Artificial Intelligence, will provide Artificial Intelligence services to the entire Executive Branch. Work is performed under limited administrative direction.

KNOWLEDGE, SKILLS & ABILITIES: 

  • Knowledge of Artificial Intelligence (LLMs, Prompt Engineering, Risks, Retrieval Augmented Generation, Model Context Protocol, Agentic, etc.)
  • Experience in Project Management
  • Experience in Organization-Building from scratch
  • Experience in Organization & Operational Model Development from Scratch
  • Experience in Fiscal Management & Budgeting from scratch
  • Horizontal Relationship Building across the Executive Branch
  • Knowledge of Cybersecurity in the Government Sector
  • Knowledge of Privacy in the Government Sector
  • Demonstrated experience managing and leading cross-functional IT teams
  • Experience with vendor and contract management, including Requests for Proposals (RFPs) and in ensuring policy and contract compliance
  • Expertise in IT strategy development and aligning technology initiatives with business goals
  • Demonstrated knowledge and experience with low-code platforms
  • Experience in data governance, including data quality, data privacy, and compliance regulations
  • Excellent communication skills, both oral and written, across a wide spectrum of audiences
  • Strategic thinker with the ability to implement long-term IT plans and digital strategies that align with organizational goals
  • Strong decision-making skills, especially under pressure, with the ability to prioritize conflicting demands

WHAT WILL YOU DO?

  • Technical Administration: Provide technical guidance across multiple AI projects.
  • Policy and Process Administration: Administers the MaineIT AI Policy, and makes continuous improvement.
  • Staffing and Personnel Resource Administration: Aligns hiring and staffing decisions to ensure the right person with the right skills is in the right place at the right time. 
  • Business Relationship Management: Works closely with agency partners to build a valued, consultative relationship..   
  • Fiscal Administration: Responsible for IT budgets in collaboration with their Agency partners, monitoring and advising their Agency partners on any budgetary concerns.

MINIMUM QUALIFICATIONS:

Seven (7) years of progressively responsible experience in application system analysis and/or programming and a minimum of one (1) year in a working supervisory role.  A master’s degree in computer science may be substituted for one (1) year of programming experience.

APPLICATION INSTRUCTIONS: 

Pleasesubmita cover letter along with a current resumeand three (3) professional references.

In order forus to properly determineif you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.

CONTACT INFORMATION: For more information or questions specific to the position, please contact

The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.

BENEFITS OF WORKING FOR THE STATE OF MAINE:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

  • Work-Life Balance– Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
  • Health Insurance Coverage– The State of Maine pays85%-100%of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
  • Health Insurance Premium Credit– Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
  • Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
  • Retirement Plan– The State of Maine contributes 18.86% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee. 
  • Gym Membership Reimbursement– Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
  • Health and Dependent Care Flexible Spending Accounts– Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
  • Public Service Student Loan Forgiveness– The State of Maine is a qualified employer for this federal program. For more information, visit theFederal Student Aid office.
  • Living Resources Program– Navigate challenging work and life situations with our employee assistance program.
  • Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act. 
  • Voluntary Deferred Compensation– Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.  

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.


There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

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