General Motors

Manager, Vendor Management

General Motors • $110K — $130K *
Austin, TX 78745Hybrid
Information Technology
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Business, Supply Chain, or related field, or equivalent experience.
  • 10+ years in IT vendor management, sourcing, or IT service management in a medium to large enterprise.
  • 5+ years of leadership experience.
  • Experience negotiating and managing large, complex IT vendors.
  • Proven track record in improving vendor performance and cost/value metrics.
  • Strong analytical skills for financial and operational data synthesis.
  • Excellent communication and issue-resolution skills in an enterprise context.

Responsibilities

  • Lead the vendor management function, ensuring vendor performance and relationship management.
  • Translate contracts into measurable service expectations and performance reports.
  • Establish and run vendor governance processes for compliance and improvement.
  • Define and maintain performance measurement tools like scorecards and dashboards.
  • Align vendor deliverables with business and IT priorities through collaboration.
  • Support sourcing strategies and contract negotiations with Purchasing.
  • Coordinate escalations for significant vendor issues, ensuring corrective actions are taken.
  • Identify and implement vendor optimization opportunities.

Benefits

  • Hybrid work model requiring in-office presence at least 3 times a week.
  • Opportunity to build and lead a vendor management team.
  • Engagement with cross-functional teams including IT, Finance, and Security.
  • Focus on continuous improvement and innovation in vendor management.
Full Job Description

Job Description

The Role

The Vendor Management Manager will build and lead Core IT’s vendor management function, ensuring strategic technology suppliers deliver reliable services and measurable value aligned to our priorities. This role establishes governance, performance measurement, and escalation mechanisms, and partners with Purchasing, Finance, Security, and IT leaders to support effective vendor execution, renewals, and spend alignment.


What You’ll Do

  • Lead Core IT’s vendor management function, accountable for vendor performance and relationship management.
  • Translate contracts and statements of work into measurable service expectations and performance reporting.
  • Establish and run vendor governance (QBRs/MBRs, executive reviews, escalation paths) to ensure compliance and continuous improvement.
  • Define and maintain performance measurement and reporting (scorecards, dashboards, metrics) across service, cost, risk, and value.
  • Partner with IT domain leaders to align vendor deliverables and roadmaps with business and Core IT priorities.
  • Collaborate with Purchasing to support sourcing strategies, renewals, negotiations, and contract changes.
  • Lead or coordinate escalations for significant vendor issues, ensuring root cause analysis and corrective actions.
  • Identify and deliver vendor optimization opportunities.
  • Build, mentor, and lead the vendor management team and a virtual network of vendor leads.

Your Skills & Abilities (Required Qualifications)

  • Bachelors degree in IT, Business, Supply Chain, or a related field, or equivalent professional experience.
  • 10+ years of experience in IT vendor management, sourcing, account management, or IT service management in a medium to large enterprise.
  • 5+ years of leadership experience.
  • Experience negotiating and managing or supporting large, complex IT vendors.
  • Demonstrated experience improving vendor performance, risk posture, or cost/value.
  • Ability to analyze and synthesize financial, operational, and contractual data.
  • Strong communication and issue-resolution skills in an enterprise environment.

What Will Give You A Competitive Edge (Preferred Qualifications)

  • Masters degree and/or professional certifications in a related field.
  • Experience operating vendor governance models at enterprise scale.
  • Advanced experience supporting complex vendor negotiations or renewals.
  • Knowledge of ITIL or similar IT service management frameworks.
  • Experience using vendor performance tools, dashboards, or analytics.
  • Demonstrated continuous improvement mindset with practical process design and change execution.
  • You thrive in a collaborative atmosphere and believe in the power of innovation through differing view points.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive success at General Motors.

Job Alert Emails

Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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