Manulife Financial Corporation

Manager, Technology and Cyber Risk

Manulife Financial Corporation$79K — $129K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5–7+ years of experience in technology risk, cybersecurity, or related fields.
  • Familiarity with risk, governance, compliance within financial services or regulated industries.
  • Certifications like CISSP, CISA, CRISC, CISM, or PMP are required.
  • Understanding of technology and cybersecurity domains is critical.
  • Experience with standards governance and process improvement initiatives is essential.
  • Strong project management and organizational skills are a must.
  • Bilingualism in English and French is preferred, especially for candidates in Québec.

Responsibilities

  • Manage a portfolio of cybersecurity standards, ensuring lifecycle governance.
  • Lead end-to-end processes for standards development and approval.
  • Drive continuous process improvements through monitoring progress across initiatives.
  • Support oversight of technology and cyber domains, providing effective challenges on assessments.
  • Lead cross-functional initiatives with defined scopes and timelines.
  • Develop reporting and dashboards on risk status, ensuring documentation is up to date.
  • Facilitate governance forums to align with organizational frameworks.

Benefits

  • Empowerment for personal career growth and learning.
  • Flexible work environment supporting well-being and inclusion.
  • Opportunities to shape the future within a global team.
  • Comprehensive health, dental, mental health, and vision coverage.
  • Retirement savings plans with employer matching contributions.
  • Generous paid time off including holidays, vacation, and sick days.
Full Job Description

Manulife is seeking an experienced Manager, Technology & Cyber Risk Standards Governance to drive consistent, scalable, and effective risk management standards and practices across the enterprise. This role focuses on designing, implementing, and continuously improving processes that support the lifecycle of technology and cybersecurity standards, while coordinating a portfolio of risk and control initiatives.

Operating within a Second Line of Defense environment, the Manager will drive structure, discipline, and transparency across technology and cyber risk activities, ensuring alignment with enterprise frameworks and regulatory expectations. The role partners closely with Technology, Cybersecurity, and Risk teams to deliver well-governed, repeatable processes and timely, traceable outcomes that enable effective oversight practices.

Position Responsibilities: 
Standards Portfolio & Process Management

  • Manage a portfolio of technology and cybersecurity standards, ensuring clear ownership and lifecycle governance. 

  • Lead end-to-end processes for standards development, approval, and refresh while establishing structured workflows, templates, and governance routines. 

  • Monitor progress across initiatives and drive continuous process improvements, including automation and efficiency gains.

Independent Oversight & Support

  • Support oversight activities across technology and cyber domains.

  • Provide effective challenge to risk assessments and control documentation.

  • Monitor issues, exceptions, and corrective action plans.

  • Support thematic reviews and standards alignment work.

Program Delivery & Coordination

  • Lead cross-functional initiatives with clear scope and timelines.

  • Establish and maintain plans and trackers to manage portfolio execution.

  • Facilitate governance forums and working groups.

  • Ensure alignment with frameworks and governance expectations.

  • Drive adoption of governance processes and continuous improvement initiatives.

Governance, Reporting & Continuous Improvement

  • Develop reporting and dashboards on portfolio and risk status.

  • Establish and maintain documentation and guidance materials.

  • Improve consistency, transparency, and quality across governance.

  • Collaborate with cross-functional stakeholders to ensure alignment.

Professional Skills

  • Communicate clearly and concisely with stakeholders.

  • Build strong working relationships across Line 1 and Line 2 teams.

  • Demonstrate curiosity, attention to detail, and a commitment to strong risk culture.

  • Strong written and verbal communication skills

  • Detail-oriented with strong organizational skills.

  • Ability to design scalable and repeatable processes.

Required Qualifications: 

  • 5–7+ years of experience in technology risk, cybersecurity, or related fields.

  • Experience in risk, governance, compliance, audit, or Second Line of Defense environments within financial services or another regulated industry.

  • Understanding of key technology and cybersecurity domains.

  • Certifications such as CISSP, CISA, CRISC, CISM, or PMP.

  • Familiarity with frameworks such as NIST or ISO.

  • Experience with standards or policy governance.

  • Experience with process improvement initiatives.

  • Strong project management and organizational skills.

  • Curious, proactive, and willing to learn in a maturing risk environment

  • Strong analytical and documentation skills 

  • Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. 

When you join our team: 

  • We’ll empower you to learn and grow the career you want. 

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

  • As part of our global team, we’ll support you in shaping the future you want to see

#LI-Hybrid

The role being advertised is an existing vacancy.

Referenced Salary Location

Halifax, Nova Scotia

Working Arrangement

Hybrid

Salary range is expected to be between

$79,700.00 CAD - $129,700.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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