Salesforce

Manager, Strategic Sourcing - Workplace Services & Global Security

Salesforce$100K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years of strategic procurement experience, especially in Facilities Management or Corporate Security.
  • Strong grasp of corporate facilities management, security supplier models, and negotiation strategies.
  • Proven track record in managing sourcing activities and developing negotiation models.
  • Exceptional communication and listening skills to convey data-driven insights effectively.
  • Skilled in analyzing spend data and KPIs to foster innovation and make informed decisions.
  • Adaptability to new tools and processes, including AI and automation for enhanced efficiency.

Responsibilities

  • Lead the full sourcing process for assigned service categories, ensuring timely contract fulfillment.
  • Develop and refresh annual category strategies using market insights and customer feedback.
  • Cultivate partnerships with Finance and business teams to synchronize sourcing efforts with budget priorities.
  • Manage contract negotiations to secure advantageous terms and compliance with company standards.
  • Oversee supplier relationships and performance, utilizing data dashboards for ongoing improvements.
  • Implement operational enhancements through technology and process innovations.
  • Make data-informed decisions that influence immediate department outcomes and align with business objectives.

Benefits

  • Opportunity to lead high-impact sourcing projects and initiatives.
  • Access to cutting-edge tools and resources for operational excellence.
  • Chance to cultivate cross-functional relationships with key stakeholders.
  • Involvement in strategic decision-making processes affecting company performance.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance

Job Details

As a Manager of Strategic Sourcing, you will lead procurement execution and strategy for a diverse portfolio within AMER Workplace Services and Global Safety & Security. Your scope includes critical high-touch services such as Food & Beverage, Shuttles, and Digital Mail, alongside specialized security requirements including Physical Security, Executive Protection, and Event Security.

Reporting to the Director of Real Estate and Workplace Services Sourcing, you will be responsible for managing complex sourcing initiatives. You will use your experience and judgment to complete projects that impact department operations and organizational expenditure. You will act as a key partner to internal stakeholders, ensuring their strategic procurement needs are met with a focus on value, innovation, and operational excellence.

Your Impact
  • Strategic Sourcing Execution: Lead the end-to-end sourcing process (RFx) for assigned categories, identifying and assessing risks while ensuring timely delivery and contract execution.

  • Category Strategy: Lead the annual creation and quarterly refresh of category strategies, incorporating market research, Voice of Customer (VOC) feedback, and global coordination.

  • Stakeholder Partnership: Build strong relationships with Finance & Strategy (F&S) and business owners to align sourcing with budget cycles and organizational goals.

  • Contract & Negotiation: Lead redlining and negotiation of service agreements, ensuring favorable terms, pricing, and compliance with Salesforce standards.

  • Supplier Performance: Lead supplier engagement and performance management, utilizing data dashboards to monitor outcomes and drive continuous improvement.

  • Operational Excellence: Identify and implement process improvements, including the adoption of AI-driven tools and automated workflows to increase efficiency.

  • Decision Making: Make informed decisions based on judgment and data analysis that impact immediate department operations and short-term business unit goals.

Qualifications & Core Skills
  • Approximately 5–8 years of strategic procurement experience, with specific exposure to Facilities Management or Corporate Security.

  • Deep understanding of corporate facilities management and security supplier models, cost structures, and negotiation levers.

  • Demonstrated ability to run sourcing activities and manage deal modeling and negotiation strategies.

  • Ability to communicate clearly and concisely, practice attentive listening, and tell a data-driven story to influence decisions and engage stakeholders.

  • Proficiency in understanding, interpreting, and acting on spend data and KPI metrics to drive innovation and sound decision-making.

  • Ability to adopt new tools (AI/Automation), processes, and systems in pursuit of better ways of working and improved business outcomes.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

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Industry
Net Income
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Founded
2000
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