Outreach

Manager, Sales Development

Outreach$120K — $180K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 2 years of previous sales experience
  • Experience leading or coaching sales teams preferred
  • Strong passion for sales and the sales process
  • Familiarity with SalesForce, ZoomInfo, Gong, and LinkedIn Navigator
  • Expertise with Outreach preferred
  • Excellent collaboration skills and ability to influence across teams
  • Proven track record of developing early-career sales talent

Responsibilities

  • Run daily activities of the Sales Development team
  • Coach SDRs to achieve optimum performance
  • Maintain Outreach processes and optimize workflows
  • Identify and recruit sales talent to raise team standards
  • Co-design and deliver training curricula for new team members
  • Create sales development resources like call scripts and prospecting emails
  • Monitor KPIs and prepare reports for senior management

Benefits

  • Flexible time off
  • 401(k) plan for future savings
  • Comprehensive medical, dental, and vision coverage
  • Parental leave with unique benefits like night nurse support
  • Incentives for employee referrals
  • Diversity and inclusion programs promoting various employee resource groups
  • Fun office events and free snacks and beverages
Full Job Description


About the Role

We're building the next generation of AI-powered sales software-and pipeline is our lifeblood. As an AI Native company building software for sales teams, our credibility starts with our own go-to-market execution. This role is critical in shaping how we apply AI to prospecting, engagement, and pipeline generation-serving as both a growth engine and a proving ground for our product.

You won't just lead an SDR team-you'll help define what modern, AI-powered sales development looks like. We're looking for a strategic, execution-oriented SDR leader to scale our Global and Enterprise pipeline engine.

This role requires a rare blend: someone who can architect a modern, AI-first outbound SDR strategy while staying deeply involved in to day-to-day execution. You'll lead a team of SDRs driving highly targeted, insight-led engagement into complex Enterprise and Global accounts. The successful candidate will be a natural coach, giving timely development and feedback enabling their team to ramp quickly.

You'll partner closely with Sales, Marketing, Product, and RevOps to ensure our go-to-market motion reflects how modern buyers evaluate and adopt AI-driven sales technology.

Location: This role is located in Atlanta on a hybrid model - 3 days in office.

Your Daily Adventures Will Include

  • Running the day-to-day activities of a Sales Development team and maintaining Outreach processes
  • Coaching a team of SDRs to optimum performance
  • Achieving team-based quotas Identifying, recruiting, interviewing, and hiring sales talent and continually "raising the bar" with each new hire
  • Co-designing and co-presenting training curriculum
  • Organizing and deploying team resources in accordance with department and company strategies
  • Maximizing workflow within the department
  • Mentoring your team members to create clear paths toward their own career goals
  • Identifying problems and proactively creating comprehensive plans of action to present to senior management
  • Collaborating with the Account Executive department to ensure a smooth hand-off of new opportunities, and reviewing the quality of sales opportunities on a regular basis
  • Creating sales development resources including, but not limited to, call scripts and prospecting emails to ensure the consistency and effectiveness of our messaging
  • Measuring and reporting against KPIs, as well as creating reports as needed or requested by senior management
  • Preparing for and contributing to status or ad hoc meetings
  • Delivering upon other responsibilities as deemed appropriate by senior management


Our Vision of You

  • You are results-oriented and able to motivate others to achieve
  • Leadership experience preferred but not required.
  • 2 years minimum of additional previous sales experience
  • Thrive in a goal-oriented environment
  • Be flexible and adaptable to changing conditions at a fast-paced, growing company
  • Ability to learn quickly and you are always searching for ways to expand your knowledge
  • Helping your employees grow and move to their next challenge excites you
  • Sales is what we do here - you have to have a strong passion for sales and sales processes
  • Familiarity with tools such as SalesForce, ZoomInfo, Gong, LinkedIn Navigator.
  • Expert level experience with Outreach (preferred)
  • You are open-minded, can learn quickly, and have the ability to think quickly on your feet
  • You have excellent team and cross-functional collaboration skills and an ability to influence
  • You value diversity and work proactively to bring a variety of perspectives and backgrounds to the team
  • You have a proven record of developing early career sales talent
  • You are passionate about helping your employees grow and move to their next challenge
  • You have a strong passion for sales and sales processes
  • Passionate about creating a positive team culture


$120,000 - $180,000 a year

Compensation for this role is comprised of an annual base salary and a variable component, ranging up to $180,000 OTE. You may also be offered incentive compensation, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your recruiter will share specific details based on your location and role during the hiring process.

#LI-LT1

Why You'll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

About Outreach

Outreach is a sales engagement platform that accelerates revenue growth by optimizing interactions throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions. Outreach has over 4,000 customers including Cloudera, Adobe, and Glassdoor, and was named to the Forbes Cloud 100 list in 2019 and 2020.
Learn more about Outreach
Size
1,000 employees
Industry
Founded
2011

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