Title and SummaryManager, Risk and Control
The Open Finance Risk & Controls team is part of the broader Services organization, which fuels global partner growth through solutions in Customer Acquisition and Engagement, Security, Business Insights, and Open Finance. The team operates as the first line of defense, partnering with business leaders to assess operational risks and design controls aligned with the product risk strategy. We support innovation while maintaining a strong control environment, working closely with Product, Legal, Regulatory Affairs, Data Privacy, Global Ethics & Compliance, and Internal Audit.
As a Manager in the Open Finance Risk & Controls team, you will lead a team of analysts responsible for issue management, control monitoring, and stakeholder reporting. You will own execution quality, ensure consistency across products and regions, and act as a key risk partner to senior business and control stakeholders.
Role Responsibilities
• Manage, coach, and develop a team of Risk & Controls analysts, setting clear priorities, performance expectations, and development plans.
• Own the first line issue management framework for Open Finance, ensuring timely issue identification, escalation, remediation planning, and closure across the portfolio.
• Review and approve issue records, Corrective Action Plans, and remediation evidence to ensure quality, completeness, and alignment with risk appetite.
• Drive standardization and continuous improvement of issue management, control monitoring, and reporting processes to support scale and global consistency.
• Lead team training efforts, including onboarding, ongoing skill development, and targeted education for business stakeholders.
• Serve as a primary point of contact for senior stakeholders on risk issues, remediation status, and control health.
• Prepare and deliver executive level reporting for senior leadership, governance forums, and committees.
• Oversee risk and control activities including RCSA execution, control mapping, and control testing support, ensuring timely and accurate documentation.
• Partner closely with Product, Legal, Compliance, Data Privacy, Technology Risk, and Internal Audit to align on risk outcomes and remediation strategies.
• Support regulatory exams, internal audits, and other reviews, coordinating responses and managing follow up actions.
• Promote a proactive risk culture by embedding risk considerations into product development and operational decision making.
All About You
• Substantial experience in Risk Management, Compliance, Audit, or Operational Risk within Banking or Financial Services.
• Prior experience managing or leading teams, with demonstrated ability to coach and develop talent.
• Strong understanding of first line of defense responsibilities, issue management frameworks, and control environments.
• Experience partnering with senior business leaders and influencing outcomes across complex stakeholder groups.
• Excellent written and verbal communication skills, with experience presenting to executive audiences.
• Strong organizational skills and ability to manage competing priorities in a fast paced environment.
• Bachelor's degree in Business, Finance, Risk Management, or a related field required. Advanced degree or relevant certifications are a plus.
Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay RangesNew York City, New York: $131,000 - $216,000 USD
