MasterCard

Manager, Product Experience Design IC

MasterCard$150K — $254K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Over 6 years of UX/UI design experience for consumer-facing products and B2B solutions.
  • Expert proficiency in Figma, with hands-on experience in design systems and prototyping.
  • Strong UX focus with in-depth understanding of component properties and grids.
  • Solid knowledge of User Experience within B2B and B2B2C business models, especially in global product launches.
  • A strategic thinker capable of articulating design iterations and product strategies.

Responsibilities

  • Contribute to the design system collaboratively with Design, Product, and Engineering teams.
  • Optimize user experience to align with business objectives and boost engagement.
  • Ideate and conceptualize new features aligned with product strategies.
  • Rapidly prototype Proof-of-Concepts and MVPs adhering to human-centered design principles.
  • Create high-fidelity assets, visual designs, and user flows for optimal customer experience.
  • Adapt and iterate components based on feedback for the design system's relevance.
  • Improve design process efficiency and overall product experience using atomic design principles.

Benefits

  • Access to an internal Guild of hundreds of designers, researchers, and strategists.
  • Opportunities for professional development and training in the design field.
  • Dynamic work environment that nurtures individual and team growth.
  • Involvement in innovative product design projects with significant impact for SMEs.
Full Job Description
Title and Summary

Manager, Product Experience Design IC

About the Team

Our Global SME (Small Medium Enterprise) Team is a world-class team united by our desire to discover and unlock the next generation of business intelligence technology.

You'll join our pioneering CX&D Squad in the Global SME division at Mastercard to design new User Experiences, drive innovation and conceptualize design thinking within our Mastercard products.

You will collaborate with cross-functional teams to create impactful experiences that resonate with our target audience.

As a member of the CX&D Squad, you'll join us in our missions to accelerate the adoption of global SME product solutions, so millions of businesses can scale, grow and drive value to their customers.

We're building the future for Small Medium Businesses at Mastercard.

About the role

We are looking for an experienced & dynamic Product Experience & Design Manager (IC) to join our Global SME Team at Mastercard.

You will play a critical role in designing the next generation of Mastercard's business solutions and data-driven products. Our UX team integrates behavioral science, data, design & technology to create future conceptual designs, iterate design systems, and develop new product solutions that elevate existing features.

If you're passionate about Design Systems and components, live in Figma, are driven by user-centric solutions, and are interested in learning advanced product design skills then we'd love to hear from you.

About Product Experience Design

As a Product Experience Designer, you'll work closely with UX Research, Product Designers, Product Managers, Engineers, and more.

In addition to contributing to our Design System, you'll be creating & building new experiences to increase conversion rates by creating reusable components via high-fidelity design tokens, UI Kits that address technical challenges, and applying advanced interaction design prototypes.

As an empathetic user advocate, you strive to turn complexity into simple beautiful solution that meet customers' needs. You love building great products by applying best practices and standards to create innovative products.

We're always evolving and learning, it's a place where you'll grow as a professional, both individually and as a team. You'll help us to design the best Customer Experience for a range of even more innovative things we can't talk about yet!

As a Mastercard's CX&Design community member, you'd have access to our internal Guild of hundreds of designers, researchers, and strategists, training, and professional development.

What you'll be doing

- Contribute to our design system between Design, Product and Engineering.

- Ensure that our User Experience optimizes business objectives and user engagement, working closely with Product Design partners & Product Managers.

- Ideate and conceptualize new features aligned with product strategies.

- Rapid prototyping of Proof-of-Concepts and MVPs using human-centered design principles.

- Create new visual designs, reusable components via high-fidelity assets, user flows, journey maps, and beyond, to achieve the best Customer Experience.

- Adapting & iterate Proof-of-Concept components onto our Design System.

- Continuously improve efficiency in the design process and the overall product experience by using atomic design principles.

Skills you should hold

- Over 6 years of UX/UI design experience for consumer-facing products and B2B solutions.

- A master on figma, hands on & experience with design systems, crafting & detailing design, dashboards & prototypes on Figma.

- Ability to iterate & craft detailing new components based on a design North Star.

- Strong UX focus and understanding of component properties, behaviours and grids.

- A solid understanding of User Experience with B2B and B2B2C business models, with experience in launching global products being a huge plus.

- Ability to think strategically about product strategy and articulate design iterations.

- Experience adapting to changes and implementing updates to keep the design system relevant.

- Ability to understand technical implications in design decisions.

- You practice Design Thinking and can demonstrate success in bringing products to market using this methodology.

- Passion for solving problems and being challenged.

- Adaptability - constant willingness to learn and hit the ground running.

- Initiative and ability to collaborate independently.

- Track record of resilience, agility, and ability to thrive in dynamic growth environments.

- You're a doer with a clean visual design sense.

- Curious and passionate about innovating Product Design.

Before you apply, please read the Mastercard Careers page to learn more about our internal culture, values, and mission.

Pay Ranges
Arlington, Virginia: $150,000 - $254,000 USD

About MasterCard

Transactis transforms traditional paper billing and payment processing by enabling businesses of all sizes to replace paper bills, statements, invoices, payments and documents with more efficient digital alternatives. Transactis goes to market exclusively with resellers—financial institutions, technology companies, printers and business process outsourcers—to provide their customers with secure, configurable, white-label, industry-leading SaaS solutions. More than a technology provider to resellers, Transactis is a full-service business partner, delivering a broad and deep suite of sales, marketing, technical and operational support, empowering resellers to more successfully serve their clients. Transactis meets the strictest regulatory and compliance requirements including HIPAA, SSAE 16, PCI Level 1, and SOC 2. Transactis’ investors include ff Venture Capital, MacAndrews & Forbes, Metamorphic Ventures, Safeguard Scientifics, StarVest Partners, Capital One, Fifth Third Bank, PNC, TD Bank and Wells Fargo.

MasterCard Careers

Joining MasterCard offers more than just a job opportunity; it's a gateway to a career infused with innovation, leadership, and growth. As a global leader in payment solutions, MasterCard is at the forefront of the digital economy, driving transformation in the fintech sector.

Work You’ll Do

At MasterCard, your work impacts the global economy. Our team is dedicated to shaping the future of commerce with advanced payment technologies and robust security measures. By joining our team, you will collaborate with some of the brightest minds in technology and business, contributing to projects that enhance how people pay and get paid across the world.

Innovate and Lead

MasterCard is synonymous with innovation. We encourage our professionals to lead with creativity and vision, supported by our substantial investments in technology and research. Our leadership in the digital payments space is not just about technology, but also about the innovative minds that drive our company forward.

Grow Your Career

Career growth at MasterCard is dynamic and rewarding. With a plethora of job opportunities ranging from internships to executive positions, your potential for advancement is limitless. Our commitment to professional development is evident through comprehensive leadership and diversity training programs that prepare you for the next steps in your career.

Be Part of Our Diverse Team

Diversity and inclusion are the bedrock of our company culture. MasterCard’s global team is rich in diverse perspectives, and we believe this is key to our innovation. By joining us, you become part of a culture that values every individual’s unique background and experiences.

Benefits and Culture

MasterCard is committed to supporting our employees’ well-being both inside and outside of work. Our benefits package is designed to enhance your life and help you build a rewarding career. From health and wellness programs to flexible working arrangements, we ensure that our team members are well taken care of.

Explore Job Opportunities

Whether you’re starting out with an internship or seeking a leadership role, MasterCard offers positions that challenge your skills and push you towards personal and professional achievements. Our hiring process is thorough, ensuring that we match the right talent to the right roles.

Networking and Professional Development

Networking at MasterCard goes beyond connecting with colleagues; it involves engaging with industry leaders and innovators who are shaping the future of commerce. Our employees have access to a wide range of networking events, workshops, and seminars that enhance their skills and career trajectories.

Join Our Team

Search open positions that match your skills and interests on the MasterCard Careers page. We are looking for passionate, curious, and innovative team players who are ready to make a difference in the world of digital payments.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. MasterCard is not just a company; it’s a place where you can shape your future and the future of commerce worldwide.

Apply Now

Ready to take the next step in your career? Update your resume, prepare for your interview, and apply for a position at MasterCard. Discover the exciting and rewarding opportunities that await you in a career at one of the world’s leading financial technology companies.

MasterCard Jobs and Careers

Empower your professional journey with MasterCard, where innovation, leadership, and growth come together to create transformative career experiences. Join us and make your mark in the evolving landscape of digital payments.
Learn more about MasterCard
Size
24,000 employees
Market Cap
$330.8 billion
Industry
Net Income
$6.4 billion
Founded
1966
5 Year Trend
+11.9%
Revenue
$15.3 billion
NASDAQ

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