American Express

Manager, Process Risk Reduction

American Express • $100K — $120K *
Phoenix, AZ 85032Hybrid
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years in operational risk management, particularly in Risk and/or Internal Audit
  • Strong project management, communication, and interpersonal skills
  • Experience with process governance aligning with policies and regulatory frameworks
  • Proficient analytical skills to assess data, identify trends, and evaluate risk
  • Bachelor's degree in Finance, Business, Risk Management, or related field

Responsibilities

  • Manage and implement a comprehensive process risk reduction strategy
  • Align risk reduction initiatives with the organization's risk management framework
  • Provide insights into process risk issues and mitigation strategies
  • Identify and prioritize areas for risk reduction measures
  • Execute on risk reduction, ensuring timely resolution of critical issues
  • Conduct root cause analyses to identify process vulnerabilities
  • Document and track the effectiveness of process changes in reducing risk

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements
  • 20+ weeks paid parental leave for all parents
  • Free access to global wellness centers staffed with health professionals
  • Free and confidential counseling support through Healthy Minds program
  • Career development and training opportunities
Full Job Description
Job Description

The objective of the Finance Process Risk Reduction team is to directly engage in the continual improvement of business processes to mitigate operational risks and steps in when noteworthy issues or events occur, and subsequently deploy resources to remediate at scale.

Finance is looking for a Manager of Process Risk Reduction focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Responsibilities

  • Manage the implementation of a comprehensive process risk reduction strategy for Finance
  • Facilitate alignment of risk reduction initiatives with the organization's overall risk management framework and business objectives
  • Provide insights on process risk issues and mitigation strategies
  • Support identification and prioritization areas within Finance processes that require risk reduction measures (e.g., assist in coordinating across First Line of Defense (1LoD) risk identification team)
  • Execute on process risk reduction, leveraging enterprise support as needed to ensure timely resolution of vertical and horizontal (i.e., within Finance or across processes that extend beyond Finance) issues that are of highest priority and/or most significant impact to the enterprise
  • Assist in conducting independent root cause analyses focused on identifying underlying process vulnerabilities to prevent potential Operational Risks (ORs), with a focus on the most common or high-risk issues and/or losses, based on comprehensive methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design/ enhancement
  • Support Finance with design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations
  • Document control design effectiveness and help address thematic control gaps across processes/products
  • Provide independent support for resolution of high-risk issues, and conduct independent testing of issues to ensure complete & effective resolution
  • Monitor and track the implementation of process changes, ensuring they are effective in reducing risk and align with the risk appetite
  • Document learnings from improving controls to elevate the process risk reduction capabilities within Finance and across the enterprise
  • Support sharing insights, better practices, themes, etc. across the enterprise


Qualifications

Minimum Qualifications:
  • 3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
  • Strong project management, communication, and interpersonal skills
  • Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
  • Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
  • Bachelor's Degree in Finance, Business, Risk Mgmt., or related field


Preferred Qualifications:
  • Advanced degrees (e.g., MBA, MSc) or certifications are advantageous
  • Experience in at least one of the following:
    • Identifying and prioritizing areas that require risk reduction measures
    • Executing on process risk reduction to ensure timely resolution of issues that are of highest priority and/or most significant impact
    • Conducting root cause analyses focused on identifying process vulnerabilities to prevent potential operational risks (ORs), with a focus on the most common or high-risk issues and/or Operational Risk Events (OREs), based on comprehensive methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design/ enhancement
    • Providing support for resolution of high-risk issues, and conducting independent testing of issues to ensure complete & effective resolution
    • Monitoring and tracking the implementation of process changes, ensuring they are effective in reducing risk and align with the risk appetite
  • Experience in financial services industry


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Finance & Insurance
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ
AXP
* Ladders Estimates

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