City of Toronto

MANAGER PORTFOLIO GOVERNANCE & ANALYTICS

City of Toronto • $144K — $196K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University degree in Computer Science or related field, or equivalent education and management experience.
  • PMP certification and Management of Portfolios certification are assets.
  • Extensive experience in relationship building with senior executives and stakeholders.
  • Consulting experience in guiding programs and projects for organizational goals.
  • Experience leading inclusive, customer-focused teams.
  • Proficiency in project portfolio management and IT strategic planning.
  • Strong financial management and reporting skills.

Responsibilities

  • Develop detailed plans and recommend policies for specific programs.
  • Supervise and train staff, promoting teamwork and continuous learning.
  • Manage budget development and ensure adherence to financial limits.
  • Lead large business technology transformation initiatives.
  • Advise senior leadership on project issues and strategic decisions.
  • Oversee governance and project management processes for audits.
  • Ensure projects meet timelines, budgets, and objectives.

Benefits

  • Full-time, permanent position with a stable work schedule.
  • Opportunity to lead significant technology transformation initiatives.
  • Work in a supportive environment focused on teamwork and innovation.
  • Access to training and continuous learning opportunities.
  • Participate in shaping strategic decisions at the organizational level.
Full Job Description
  • Job ID: 67331
  • Job Category: Information & Technology
  • Division & Section: Technology Services, Office of the Chief Technology Officer
  • Work Location: City Hall, 100 Queen St W, Toronto, ON MH5 2N1
  • Job Type & Duration: Full-time, Permanent Vacancy
  • Salary Range: $144,591.00 - $196,565.00
  • Shift Information: Monday to Friday, 35 hours per week
  • Affiliation: Non-Union
  • Number of Positions Open: 1
  • Posting Period: 25-Sep-2026 to 02-Oct-2026

Major Responsibilities
  • Develops and implements detailed plans and recommends policies regarding program-specific requirements.
  • Manages, motivates, and trains staff while promoting teamwork, innovation, continuous learning, and organizational performance.
  • Supervises staff operations, work assignments, performance evaluations, vacation and overtime approvals, salary increments, and disciplinary recommendations.
  • Develops, recommends, and administers the annual budget and ensures expenditures remain within approved limits.
  • Provides leadership, planning, and oversight for large business technology transformation initiatives.
  • Leads and manages business technology portfolio investments, delivery strategies, and communications to realize expected business benefits.
  • Advises senior executives, Division Heads, the Chief Technology Officer (CTO), and senior management on project issues, decision points, and emerging concerns.
  • Oversees audit portfolio planning, governance decision-making, and project management governance processes.
  • Leads development and management of multi-year implementation plans to improve business processes, systems, structures, and service delivery.
  • Develops and manages project cost-benefit management frameworks and benefits realization plans.
  • Oversees portfolio performance dashboards and reporting related to project progress, risks, benefits, resource utilization, and constraints.
  • Manages capacity planning frameworks to optimize resource allocation and skill utilization.
  • Collaborates with Corporate Financial Planning and Finance teams on capital project requests and budget submissions.
  • Prepares briefing notes and reports for senior management.
  • Oversees procurement processes including RFPs, RFQs, and vendor contract negotiations.
  • Ensures compliance with governance frameworks, standards, methodologies, security, privacy, architecture, quality assurance, change management, and audit requirements.
  • Researches emerging technologies, methodologies, and business opportunities aligned with organizational strategy.
  • Monitors portfolio performance to ensure projects are delivered on time, on budget, and meet objectives.
  • Promotes audit management, accountability measurement, and continuous improvement practices.
  • Conducts project post-mortems and shares lessons learned and best practices.
  • Provides governance guidance, training, and awareness programs to project teams.
  • Establishes governance measurements, monitors compliance, and drives quality improvement.
  • Supports risk management and governance practices throughout project delivery.
  • Manages demand intake processes, prioritization, tracking, reporting, and authorization activities.
  • Chairs the Intake Triage Group for Technology Services work requests.

Key Qualifications
  1. University degree in Computer Science or a related discipline, or an equivalent combination of education and management experience. PMP certification and Management of Portfolios certification are assets.
  2. Extensive experience building partnerships, collaborating across business functions, and developing trusted relationships with senior executives and stakeholders.
  3. Consulting experience providing guidance on programs, projects, business cases, and strategic initiatives to achieve organizational objectives and return on investment.
  4. Extensive experience leading and motivating customer-focused teams while fostering an inclusive and equitable work environment.
  5. Extensive experience in project portfolio management and IT strategic planning, including benefits management, performance measurement, risk management, change management, communications, and governance.
  6. Extensive experience preparing portfolio reports and performing financial management, analysis, interpretation, and reporting.
  7. Ability to communicate complex financial and business concepts in a clear and simplified manner for diverse audiences.


Note To Current City of Toronto Employees

City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".

About City of Toronto

City of Toronto provides its users with information on the lifestyles, business, and locations of Toronto. Lifestyle information consists of health, energy, services, children’s services, arts, culture, festivals, events, housing, and transportation. Business-related information consists of investments, startups, reports, event planning, and city-based partnerships. Furthermore, it provides its users with history, facts, images, events, and attractions of Toronto. City of Toronto is based in Ontario.

City of Toronto Careers

There has never been a better time to explore the diverse job opportunities at the City of Toronto—the hub of professional growth and innovation in the region.

Work You’ll Experience

Join the City of Toronto’s dynamic team to assist in transforming the city through public service and innovative leadership. The City of Toronto offers a unique position in the marketplace, combining public administration with cutting-edge initiatives that enhance the lives of its residents. Engage with a team of skilled professionals dedicated to fostering a culture of diversity, equity, and inclusion. The City of Toronto is not just a place of employment; it is a place where careers flourish and where the professional environment encourages continuous personal and professional development.

City of Toronto Jobs and Employment

The City of Toronto is building a market-leading workforce that supports the city’s vision through strategic leadership and proactive management. This team helps to master the challenges of urban growth and community service.

Innovative Work

At the City of Toronto, innovation isn’t just a buzzword—it's a practical approach to solving real-world issues that affect millions of people. With projects that range from improving municipal services to enhancing urban sustainability, employees at the City of Toronto push the boundaries of what is possible in public service.

Professional Growth and Development

The City of Toronto is committed to nurturing the careers of its employees with unmatched training, development programs, and leadership opportunities. Whether through professional development workshops, leadership training, or diversity training, the City ensures that every team member has the tools to succeed.

Explore Career Opportunities

From internships to full-time positions, the City of Toronto offers a range of job opportunities that cater to various skills and career aspirations. Positions in healthcare, engineering, finance, urban planning, and more are available, providing a broad spectrum of career paths for job seekers.

The City of Toronto Employment Culture

The City’s employment culture is centered on creating a supportive and inclusive workplace. This culture is evident in its commitment to diversity and innovation, where each team member’s contributions are valued and celebrated.

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