POLICY DEVELOPMENT OFFICER HOUSING SECRETARIAT

City of Toronto • $105K — $160K *

Toronto, ON M3C 0E3In-Person

Education, Government & Non-Profit

5 - 7 years of experience

Today

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Job Overview by Ladders

Qualifications

Post-secondary education in public administration, public policy, business administration, social science or equivalent experience.
Extensive experience in housing-related policy and legislation through analysis, planning, and development.
Considerable project management experience with a proven ability to meet deadlines.
Extensive stakeholder engagement experience, including leading consultations.
Strong understanding of the Federal/Provincial/Municipal funding relationship related to housing.
Knowledge of housing policies is essential; understanding Indigenous cultures is an asset.
Excellent strategic, research, analytical, and conflict resolution skills.
Highly developed verbal and written communication skills with political acuity.

Responsibilities

Lead strategic policy development, analysis, and program development processes.
Foster collaborative relationships with internal and external stakeholders.
Engage stakeholders in system analysis and service development.
Conduct program reviews and develop performance monitoring systems.
Evaluate program effectiveness through research and analysis, and provide actionable insights.
Conduct ongoing research into trends related to social and affordable housing.
Prepare comprehensive reports and policy recommendations for senior management.

Benefits

Comprehensive health and dental coverage.
Generous paid time off including vacation and sick leave.
Professional development and training opportunities.
Pension plan and retirement savings options.
Flexible work arrangements.

Full Job Description

Job ID: 65871
Job Category: Policy, Planning & Research
Division & Section: Housing Secretariat, Tenant Services & Support
Work Location: 176 Elm Street
Job Type & Duration: Full-time, Temporary (12 month) Vacancy
Salary Range: $105,241.00 - $160,649.00Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 25-Sep-2026 to 09-Oct-2026

The Housing Secretariat Tenant Access and Support Unit is looking for a Policy Development Officer to support achieving outcomes related to the Choice Base Housing Modernization Project . Reporting to the Manager Tenant Access and Support, the Policy Development Officer has varying responsibilities including lead stakeholder engagements and consultations, develop strategic and operational policies related to social and affordable housing programs, support training and communication activities, and prepare Committee and Council Reports.

Major Responsibilities:

Leads strategic policy development, policy analysis, research and program development processes by identifying, formulating and recommending new policy and policy amendments, preparing and supporting the delivery of detailed implementation plans.
Fosters, and works collaboratively to maintain close and effective, working relationships with managers and supervisors in the division and, representatives from community-based non-profit organizations, City divisions and other levels of government, technical consultants, and members of the public or other groups as appropriate.
Engages other stakeholders, service providers, local planning groups, advocates and constituents, in system and service analysis and development.
Conducts program and function reviews, development of performance monitoring systems, quality assurance programs for senior management of the Division/City.
Evaluates the strengths, weaknesses and effectiveness of programs and policies by conducting research and analysis, including creating and implementing analytical tools and databases for program development, and influences implementation by the Division/City and other levels of government and/or community agencies
Leads and directly conducts ongoing research (qualitative and quantitative data) and analysis of trends and activities related to social and affordable housing and related services such as employment and legislation in order to provide information and identify emerging issues and opportunities to senior management
Prepares Committee and Council reports, research analysis, major funding requests, briefing notes, presentations and other policy reports/recommendations as required by senior management consistent with unit, divisional and corporate priorities and strategic directions, generates options for programs and policies, assessing the implications and feasibility of these options and recommending solutions and implementation approaches.
Supports the effective administration of programs by drafting program directives and other communications to service providers
Maintains an awareness of social, economic and political issues and trends that provides information, policy development and reports based on such issues and trends
Implements policy and program through communication messages, developing and implementing accountability frameworks, developing and delivering training programs for staff, funded agencies, board members and the general public.
Provides leadership in the planning and progress of project-based assignments to investigate policy and program options including developing project objectives, requests for proposals, terms of reference, evaluation methods and consulting with relevant stakeholders.
Develops policies, strategies and program recommendations to improve and better coordinate housing and housing support services.
Develops targets, criteria and outcome measures to measure the effectiveness and success of programs.

Key Qualifications:

Post-secondary education in public administration, public policy, business administration, social science or an equivalent combination of education and/or experience.
Extensive experience working with housing-related policy and legislation applied through policy analysis, planning and development and/or program design, implementation and evaluation.
Considerable experience in project management, with the demonstrated ability to effectively meet deadlines.
Extensive experience with stakeholder engagement, including internal and external stakeholder management, developing and implementing engagement plans, leading consultations and consensus building.
Understanding of the Federal/Provincial/Municipal and community funding relationship.
Knowledge of policies affecting housing programs is essential.
Knowledge of Indigenous cultures, contemporary and historical issues, including awareness of cultural teachings and experience working closely with Indigenous communities would be an asset.
Excellent strategic and conceptual skills to develop creative solutions in combination with strong research, analytical and conflict resolution skills.
Excellent relationship building skills to engage with, as well as facilitate training for, a broad range of stakeholders.
Highly developed verbal and written communication skills, coupled with political acuity.
Ability to work both independently as well as lead effective teams.
Familiarity with Occupational Health and Safety legislation.

Note To Current City of Toronto Employees

City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".

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