Scotiabank

Manager, Policy Adherence and Effectiveness

Scotiabank • $100K — $120K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • University degree in Business, Finance, Economics, Statistics, Risk Management, Accounting, or a related field.
  • Experience in financial services, with a focus on credit risk and retail lending.
  • Strong understanding of expected credit loss concepts and provisioning processes.
  • Ability to evaluate management judgement and the rationale behind credit decisions.
  • Strong analytical skills to identify trends and emerging risks.
  • Excellent communication skills for summarizing complex analyses for management.
  • Strong stakeholder management and collaboration abilities.

Responsibilities

  • Conduct independent review and challenge of Expert Credit Judgements for retail credit losses.
  • Prepare clear findings and summaries for discussion with stakeholders and senior management.
  • Support follow-up on management actions and confirm adherence to governance channels.
  • Conduct quality assurance over first line review activities for compliance with policies and regulations.
  • Evaluate consistency of credit decisions against established risk tolerances.
  • Identify negative trends from first line review activities and ensure evidence is provided for observations.
  • Maintain strong relationships with stakeholders in the credit process and support effective governance practices.

Benefits

  • Comprehensive health and dental insurance coverage.
  • Generous vacation and paid time off policies.
  • Opportunities for professional development and career growth.
  • Flexible work arrangements to promote work-life balance.
  • Employee assistance programs for wellbeing and mental health support.
Full Job Description
Requisition ID: 269438

The Manager, Credit Risk Testing is a key contributor to the success of the Retail Credit Risk team within Global Risk Management. The role is responsible for conducting independent quality assurance over first line review activities to assess adherence to established policies, processes, exception authorities, and regulatory requirements and supporting independent challenge of Expert Credit Judgements (ECJs) applied to allowance of retail credit losses.

The incumbent will assess the rationale, approval pathway, documentation, traceability, and defensibility of ECJs, with a focus on ensuring that adjustments are appropriately escalated, reviewed, challenged, and supported by sufficient evidence. The role will also identify recurring or structural ECJ themes that may warrant further management consideration, including potential incorporation into model frameworks or related governance processes.

The incumbent will also conduct detailed quality assurance over first line credit file review activities within assigned retail and small business lending portfolios in Canada, covering the full credit lifecycle from origination and account management to collections, to identify control gaps, trends, and improvement opportunities

Is this role right for you? In this role, you will:
  • Conduct independent review and challenge of Expert Credit Judgements applied to allowance of retail credit losses, including adjustments related to data, forward-looking information, models, operations, and portfolio performance.
  • Prepare clear and concise review findings, observations, and management-ready summaries for discussion with internal stakeholders and senior management.
  • Support follow-up on observations and management actions to confirm that identified themes are being assessed, addressed, or appropriately tracked through governance channels.
  • Maintain effective working relationships with Canada Provisions, Enterprise Stress Testing, Model Validation, Retail Credit Risk, and other stakeholders involved in the ECJ and expected credit loss governance process.
  • Conduct quality assurance over first line review activities to assess compliance with internal policies, procedures, and regulatory requirements
  • Evaluate, as part of first line of defense review activities, the consistency of credit decisions and loan conditions against established risk tolerances
  • Utilize internal documentation, including SOPs, policy manuals, job aids, and systems, to support quality assurance over first line review activities
  • Assess exception-based decisions within first line of defense review activities for adherence to delegated authorities and quality of adjudication
  • Identify negative trends arising from first line of defense review activities, ensuring observations are supported by sufficient evidence
  • Support presentation of the findings related to first line of defense review activities to the first line
  • Participate in subsequent assessments to validate the effectiveness of corrective actions related to first line of defense review activities
  • Maintain strong relationships with the 1st Line and areas involved in the Credit end to end process of the portfolios reviewed and contribute to effective communication and governance practices related to first line of defense review activities


Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
  • University degree in Business, Finance, Economics, Statistics, Risk Management, Accounting, or a related field.
  • Experience in financial services, with preferred exposure to credit risk, retail lending, provisions, allowance methodology, IFRS 9, model risk, governance, quality assurance, audit, or second line challenge functions.
  • Strong understanding of retail credit risk, expected credit loss concepts, provisioning processes, credit lifecycle dynamics, and risk governance practices.
  • Ability to critically assess management judgement, model limitations, overlay rationale, supporting evidence, and governance documentation.
  • Strong analytical and problem-solving skills, with the ability to identify trends, structural drivers, emerging risks, and areas requiring further review.
  • Excellent written and verbal communication skills, with the ability to summarize complex analysis and governance considerations clearly for senior management audiences.
  • Strong stakeholder management skills, including the ability to work collaboratively with cross-functional teams while maintaining independent challenge and objectivity.
  • Advanced proficiency in Microsoft Office, including Excel, Word, and PowerPoint; familiarity with reporting, analytics, or data visualization tools would be an asset.
  • High attention to detail, sound judgement, discretion, and ability to manage confidential information appropriately.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Scotiabank

More Finance & Insurance Jobs

Find similar Manager, Policy Adherence and Effectiveness jobs:

NationwideToronto, ON