Sephora USA

Manager, Planning

Sephora USA • $101K — $113K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or college diploma in business, retail management, or a related field; MBA is a strong asset
  • 5+ years of experience in retail planning and/or buying
  • Proactive mindset with strong ownership and accountability
  • Analytical problem-solving skills to drive solutions
  • Ability to thrive in a fast-paced, dynamic environment and collaborate effectively
  • Exceptional communication skills to influence across levels
  • Advanced Excel expertise and comfort with digital and AI tools

Responsibilities

  • Coach and develop a passionate team
  • Partner with Merchants and vendors to build pre-season Brand Budget Plans
  • Develop brand strategies, projected sales plans, and inventory needs for upcoming launches
  • Own the monthly Open-to-Buy (OTB) forecast to align sales and inventory with budget goals
  • Manage store-level forecasts and orders to achieve financial targets
  • Communicate weekly updates on top-volume out-of-stocks
  • Collaborate with the Distribution Analyst to determine total store inventory needs

Benefits

  • Collaborative and passionate team environment
  • Access to professional growth opportunities within luxury group LVMH
  • Impactful work contributing to consumer, industry, and social change
  • Healthcare options including medical, dental, vision, life, and disability coverage
  • Hybrid work schedule to promote work/life balance
  • Training and development resources throughout the year
  • Employee discounts and promotional perks
Full Job Description
Job ID: 296707

Job Type: Full Time

Function: Inventory Management

Address: 160 Bloor Street East, 11th Floor, Toronto, ON

Working Model: Hybrid

Vacancy Status: This position is for an existing, open vacancy

Ready for a career glow-up? As Planning Manager, you'll be the strategic force that drives growth and ensures our clients always find the beauty they're looking for. The work you do will impact beauty, as you forecast demand, shape brand plans, and keep our network stocked with the products clients can't wait to get their hands on. You'll be part of a dynamic, collaborative team that's united in beauty, supported by those who are equally passionate about delivering accuracy, innovation, and exceptional client experiences.

What You'll Do:
  • Coach and develop a passionate team as an inspiring People Leader
  • Partner with the Director, Merchants, and vendors to build pre-season Brand Budget Plans
  • Develop new brand strategies, projected sales plans, SKU-level inventory needs, and order-flow setups for upcoming launches
  • Own the monthly in-season Open-to-Buy (OTB) forecast, ensuring sales and inventory needs align with budgeted goals
  • Manage store-level forecasts and orders across Canada to achieve financial targets
  • Oversee ordering within OTB budget parameters
  • Communicate weekly updates to the team on actions taken to address top-volume out-of-stocks
  • Lead newness and launch forecasts and buys, supporting merchandising and promotional strategies in partnership with Merchandising and Vendor teams
  • Validate assortment productivity through analysis and recommendations on presentation, discontinuations, and new item development
  • Analyze and confirm inventory needs for animations and promotional programs
  • Develop liquidation strategies for exit brands and collections not eligible for RTV, partnering with Merchandising, US Inventory, and Store teams
  • Drive allocation strategies that support inventory and merchandising goals for newness, animations, and promotional events
  • Collaborate with the Distribution Analyst to determine total store inventory needs
  • Partner with US Planners to ensure Canadian brand management aligns with the broader US model
  • Maintain consistent communication with vendors regarding sales performance, in-stock levels, and issue resolution
  • Provide vendors with monthly forward-looking forecasts to support target fill rates
  • Report weekly on business trends and stock continuity
  • Conduct seasonal hindsight analyses on newness and key initiatives
  • Support additional projects as needed


What You'll Bring:
  • A bachelor's degree or college diploma in business, retail management, or a related field, with an MBA considered a strong asset
  • 5+ years of experience in retail planning and/or buying
  • A curious, proactive mindset with a strong sense of ownership and accountability
  • A passion for problem-solving and the analytical skills to uncover insights and drive solutions
  • An entrepreneurial spirit and the ability to thrive in a fast-paced, dynamic environment while collaborating effectively with cross-functional partners
  • Exceptional communication skills and the ability to influence and connect with others at all levels of the organization
  • Strong technical savviness and advanced Excel expertise
  • Comfort and confidence using digital and AI-enabled tools responsibly in their day-to-day work

#FSCHIRING

What You'll Get:
  • Caring Community. You'll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward - together, united in beauty.
  • Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You'll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
  • Meaningful Work. As you make an impact on beauty, you'll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.


Rewards as Unique as You Are:

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.
  • Wealth. We're passionate about pay equity and transparency. The compensation ranges between CAD$101,000.00 - CAD$113,000.00, plus bonus, RRSP matching. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
  • Health. Choose a healthcare plan to fit you and your family's needs with medical, dental, vision, life, and disability coverage. Access to our Well-Being[redacted] program to support your mental, financial, physical, and social well-being.
  • Balance. You'll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
  • Growth. A career glow-up is built into every role, with access to training and development programs and resources throughout the year.
  • Perks. Think you've tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.
  • Support. Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.


Join us and Belong to Something Beautiful.

About Sephora USA

Sephora is a French multinational retailer of personal care and beauty products. Founded in 1970, Sephora has become a leading beauty retailer with over 2,600 stores in 34 countries worldwide. Sephora USA, Inc. is a subsidiary of Sephora and operates over 500 stores in the United States. Sephora offers a wide range of beauty products including makeup, skincare, fragrance, haircare, and bath and body products. The company is known for its innovative retail concept which allows customers to try products before they buy them. Sephora is committed to providing its customers with a unique and personalized shopping experience.
Learn more about Sephora USA
Size
10,000 employees
Industry
Founded
1998

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