American Express

Manager - Partner Solutions Consulting

American Express$110K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in partner-facing roles like product management, consulting, or business development, preferably in payments or financial services.
  • Strong relationship-building skills, with experience collaborating across diverse teams to achieve objectives.
  • Ability to translate partner needs into impactful product roadmaps and requirements.
  • Analytical mindset and problem-solving skills, comfortable making trade-offs based on data.
  • Knowledge of the payments ecosystem and American Express network products.
  • Proven influence capabilities in a matrixed organization, aligning various stakeholders without direct authority.
  • Excellent communication skills, adept at engaging with both internal teams and external partners.

Responsibilities

  • Support and manage partner-specific technical roadmaps aligning with GMNS Product priorities.
  • Develop a comprehensive understanding of partners' business strategies to uncover growth opportunities.
  • Translate partner requirements into clear product specifications and prioritize enhancements with GMNS Product teams.
  • Advocate for partners in product planning to ensure their needs shape product investment decisions.
  • Collaborate with various stakeholders to ensure smooth product delivery and partner satisfaction.
  • Act as a trusted advisor during strategic product discussions, managing risks and fostering alignment.
  • Gather partner feedback and market insights to guide future product enhancements.

Benefits

  • Opportunity to work directly with senior leaders and high-profile strategic partners.
  • Exposure to the latest innovations and trends in the financial services and digital commerce sectors.
  • Collaborative work environment that emphasizes cross-functional teamwork.
  • Travel opportunities for engaging directly with partners and stakeholders.
  • Professional development resources to enhance product and partner management skills.
Full Job Description
Job Description

In this role, the Manager, Partner Solutions Consulting will deep dive into partners' product strategies, identify synergies with Amex capabilities, and translate partner needs into our internal roadmaps for prioritized delivery.

This role reports directly into the Vice President, Partner Solutions Consulting and will closely collaborate with GMNS Product, Digital Labs, Partner Account Management, and senior partner stakeholders across geographies.

Responsibilities

  • Support and manage partner-specific technical roadmaps that align partner product strategies with GMNS Product priorities and shared commercial objectives.
  • Develop a deep understanding of strategic partners' business priorities and technical capabilities to identify opportunities that drive mutual growth and differentiated network solutions.
  • Translate partner requirements into well-defined product requirements, business cases, and roadmap recommendations, working closely with GMNS Product teams to prioritize enhancements and resolve competing priorities.
  • Represent partner perspectives in product planning, roadmap reviews, and prioritization discussions to help ensure customer and partner needs are reflected in product investment decisions.
  • Work cross-functionally with Solutions Enablement, Partner Account Management, other stakeholders to coordinate product delivery, launch readiness, and successful partner outcomes.
  • Support strategic product discussions with partner stakeholders, serving as a trusted advisor while identifying risks, managing dependencies, and driving alignment across internal and external teams.
  • Capture and synthesize partner feedback, market insights, and industry trends to inform future product enhancements and continuous improvement of GMNS capabilities.


Qualifications

  • 5+ years of experience in partner-facing, product management, consulting, strategy, business development, or related roles within payments, financial services, technology, or platform businesses.
  • Demonstrated ability to build trusted relationships with strategic partners and collaborate across cross-functional teams to deliver complex initiatives and business outcomes.
  • Experience translating customer or partner needs into product requirements, business cases, or roadmap recommendations that influence product development and prioritization.
  • Strong analytical and problem-solving skills, with the ability to evaluate competing priorities, make data-driven recommendations, and communicate trade-offs effectively.
  • Working knowledge of payments, network products, digital commerce, or related financial technology ecosystems, with the ability to quickly develop expertise in American Express network capabilities and product offerings.
  • Proven ability to influence stakeholders in a highly matrixed organization, driving alignment across Product, Technology, Commercial, and Partner teams without direct authority.
  • Excellent communication and presentation skills, with experience engaging internal stakeholders and external partners to drive successful outcomes.
  • Ability to travel for partner and stakeholder meetings, estimated up to 20%, depending on home office location

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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