McKesson

Manager of Tissue Operations

McKesson$90K — $120K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in clinical research, laboratory operations, or tissue/specimen management
  • Strong understanding of regulatory and quality requirements for specimen handling
  • Proven experience in operational leadership and team management
  • Skilled in process improvement and performance metric tracking
  • Ability to optimize processes and problem-solve effectively
  • Expertise in data analysis and performance tracking for operational goals

Responsibilities

  • Oversee end-to-end tissue operations, including procurement and processing of specimens
  • Directly manage and develop Tissue Operations staff through hiring and performance management
  • Establish clear accountability, workload prioritization, and expectations within the team
  • Monitor and improve turnaround time (TAT) performance for tissue samples
  • Track and analyze key metrics to drive performance enhancements
  • Ensure compliance with SOPs, sponsor requirements, and regulatory standards
  • Collaborate with internal and external partners to maintain operational flow

Benefits

  • Opportunities for professional development and training
  • Clear pathways for career advancement within the organization
  • Commitment to compliance with quality standards and regulatory frameworks
  • Supportive environment for continuous process improvement
  • Involvement in impactful clinical research activities to advance health outcomes
Full Job Description
As the Manager of Tissue Operations you will provide operational and people leadership for Tissue Operations to ensure timely, high-quality procurement, processing, and management of tissue samples supporting clinical research activities. This role is accountable for end-to-end workflow oversight, turnaround time (TAT) performance, cross-functional coordination, and continuous process improvement. The Manager ensures consistent execution of tissue operations, establishes clear accountability for prioritization and escalation, and develops staff to support a scalable, high-performing function.
  • Oversees end-to-end tissue operations, including procurement, receipt, processing, documentation, shipment, and return of fresh and archival specimens
  • Directly manages Tissue Operations staff, including hiring, onboarding, performance management, and professional development
  • Establishes clear expectations, accountability, and workload prioritization across the team
  • Ensures appropriate coverage, workload distribution, and operational readiness
  • Owns tissue turnaround time (TAT) performance, including prioritization decisions and intervention strategies
  • Tracks, trends, and analyzes key metrics (e.g., fresh, archival, priority TAT) to drive performance improvement
  • Drives accountability for meeting defined operational targets and service-level expectations
  • Ensures compliance with SOPs, work instructions, sponsor requirements, and regulatory standards
  • Develops, implements, and maintains SOPs and work instructions to support consistent operations
  • Ensures adherence to corporate policies, quality standards, and audit readiness expectations
  • Identifies process gaps and implements sustainable workflow improvements to enhance efficiency and reduce delays
  • Partners with internal teams (physicians, research nurses, coordinators, laboratory staff) to ensure alignment on study needs and timelines
  • Coordinates with external partners (pathology labs, sponsors, CROs) to support timely specimen procurement and issue resolution
  • Serves as escalation point for complex or time-sensitive issues impacting specimen flow or study timelines and addresses concerns as needed with leadership and physicians
  • Ensures consistent, high-quality communication and service across internal and external stakeholders
  • Supports training, competency development, and ongoing education for the team
You should have for this position:
  • Clinical research operations, including tissue and specimen management workflows
  • Regulatory, sponsor, and quality requirements related to specimen handling
  • Process improvement and performance metric tracking
  • Operational leadership and team management
  • Process design, workflow optimization, and problem-solving
  • Data analysis and performance tracking
  • At least three years of experience in clinical research, laboratory operations, or tissue/specimen management.

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ

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