Royal Bank of Canada

Manager - High Risk Client Management

Royal Bank of Canada$90K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in Financial Crimes, AML, and Fraud detection
  • Knowledge of AML compliance requirements across Canada, US, Caribbean, UK & APAC
  • Proficient in Microsoft Office Suite (Outlook, Excel, Word)
  • Post-secondary education or equivalent experience
  • Management experience is a plus
  • CAMS designation is desirable

Responsibilities

  • Prioritize and manage Enhanced Due Diligence (EDD) risk assessment workflow
  • Ensure execution of HRC processes meets regulatory timeframes
  • Coach and build high-performance capabilities among team members
  • Provide regular feedback to support performance growth
  • Review assigned work for timely completion and quality assurance
  • Escalate issues and reviews appropriately within defined timelines
  • Communicate with stakeholders to obtain necessary information for assessments

Benefits

  • Excellent exposure to communicate with diverse business partners
  • Hands-on experience in anti-money laundering processes
  • Opportunity to work in a supportive, dynamic team environment
  • Collaboration with different business segments within the bank
  • Strong career development and advancement prospects
  • Comprehensive Total Rewards Program including bonuses and flexible benefits
Full Job Description
Job Description

What is the opportunity?

A new and exciting opportunity has arisen to join the Global Anti-Money Laundering (AML) Compliance department as Manager on the Capital Markets, High Risk Client Management (HRCM) team. Reporting to the Senior Manager, Capital Markets, HRCM, you will make core risk decisions related to the identification, review, management, and escalation of higher risk existing and prospect clients. You will be conducting Enhanced Due Diligence (EDD) of high risk clients to mitigate against financial, regulatory, reputational, and legal risks at RBC using a risk-based approach. The Manager, HRCM, will assist in the identification, confirmation, management, quality assurance checks, and approval process for the periodic or on-boarding reviews, as required. The Manager, HRCM, will also be committed to on-going professional development, to ensure that individual and collective team knowledge is current and comprehensive so that outcomes, including decisions and recommendations, are based on a thorough understanding of risk involved, and are made in the context of AML / CTF regulatory requirements.

Please note: this is a Full Time position which includes the option of working Canadian holidays to support international teams with the possibility of flexible coverage.

What will you do?
  • Prioritize and manage HRC EDD risk assessment workflow and ensure that the Global Standards for Client Risk Management (CRM) are executed consistently.
  • Manage the execution of the HRC processes (including on-boarding and periodic review) and ensure, where applicable, all regulatory timeframes are met.
  • Help individuals and teams achieve high performance through building capabilities and effective coaching and performance management.
  • Provide candid and actionable feedback to achieve outcomes through regular check-ins to support the Growth mindset and a focus on living RBC values.
  • Ensure assigned work is reviewed and completed within appropriate timelines and set benchmarks and that quality assurance feedback is understood and applied.
  • Work with business partners and stakeholders to ensure that all issues/reviews are escalated appropriately within defined timelines and in accordance with RBC's policies and procedures.
  • Communicate and follow up with business partners and stakeholders to obtain required information to ensure reviews / reports are completed within a timely manner.
  • Provide feedback to the Senior Manager where gaps are identified regarding processes in order to ensure adherence to compliance with AML / CTF legislation, policies, and procedures.


What do you need to succeed?

Must-have
  • 2+ years of strong Financial Crimes, AML/Fraud knowledge to prevent the use for RBC's financial services for money laundering and terrorist financing
  • Knowledge of and/or experience in AML Compliance, Financial Crimes investigations with working knowledge of AML compliance requirements and regulations for CAN, US, Caribbean, UK & APAC
  • Skilled in Microsoft Office Outlook, Excel, Word applications
  • Post-secondary education or equivalent experience


Nice-to-have
  • Some management experience.
  • CAMS designation


What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • Excellent exposure to communicate with various business partners and stakeholders within other platforms as appropriate
  • Opportunity to obtain hands-on experience throughout your role
  • Working with an exciting, close-knit, supportive & dynamic group
  • Opportunity to collaborate with other business segments within the bank
  • Excellent career development and progression opportunities
  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation


Job Skills
Anti Money Laundering Training, Business Perspective, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Process Management, Strategic Thinking

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-05-19

Application Deadline:

2026-07-04
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

Stay Connected

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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