Uber

Manager, Global Merchant Strategy

Uber$162K — $180K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in strategy, operations, consulting, analytics, tech, finance, or a related field
  • In-depth knowledge of merchant operations and commercial strategy
  • Advanced SQL skills and experience with data analysis and financial modeling
  • Strategic mindset with the ability to evaluate organizational implications
  • Strong planning and organizational skills to prioritize tasks
  • Proven relationship-building and stakeholder management skills
  • Experience in driving data-driven problem-solving

Responsibilities

  • Develop global merchant strategy across key workstreams
  • Align objectives across Operations, Finance, Product, and Development teams
  • Lead strategic projects and workstreams to drive business success
  • Collaborate with teams to maximize merchant retention and growth
  • Create merchant incentives focused on SMB growth and dynamic rate structures

Benefits

  • Eligibility for the bonus program
  • Potential equity award
  • Participation in a 401(k) plan
  • Access to various employee benefits
Full Job Description
About the Role

This role will report to the Global Head of Merchant Strategy & Operations, and requires working with senior leaders and teams across the business to help merchants succeed.

Your role will need to thread the needle across Strategy, Operations, Commercial and Product and other global teams.The role requires a blend of strategic thinking, analytical skills, collaborative execution at the most senior levels (internally, and sometimes externally), and ability to cut through ambiguity to deliver.

What You'll Do

- Work to further crystalise our global merchant strategy across priority workstreams, such as how merchants think about return on their marketing investments, globalising our approach to integrations and partnering deeply with product to co-create a new dynamic rate card and merchant incentive centre focused at first on SMB growth.
- You will need to work extremely cross functionally to drive alignment and focus across Operations, Finance, Product, Corp Dev, and Business Development teams: working across the business to drive growth, maximise retention and
- At times you will need to lead key workstreams/strategic pillars from a time to time, acting as an accelerator in business critical areas.

Basic Qualifications

- 5+ years of experience in strategy, operations, consulting, analytics, tech, finance, or a related field
- Deep understanding of merchant operations and commercial strategy; necessary to help shape and evolve our strategy and product roadmaps.
- Data-orientation: Advanced SQL proficiency with direct experience in data-analysis and financial modeling

Preferred Qualifications

- Strategic mindset: Ability to consider implications of actions on the organization and prepare accordingly. You will need to excel at seeing the forest and the trees, particularly important when defining global goals.
- Planning & organization: Ability to prioritize work, consider tasks and resources, and execute systematically.
- Stakeholder Influence: expert at building and managing relationships effectively, and finding a path when there are divergent opinions at the most senior levels.
- Data driven problem solving: Ability to self serve and use data to problem solve and solution.
- Drive for results: Not afraid of setting challenging goals, driving accountability, and showing persistence, and tenacity to get the job done.
- Merchant product experience: highly regarded.
- Global mindset: Experience rolling out programs globally, or across regions.

For New York, NY-based roles: The base salary range for this role is USD$162,000 per year - USD$180,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link [https://jobs.uber.com/en/benefits](https://jobs.uber.com/en/benefits).

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

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