Co-operators

Manager, Facilities Operations

Co-operators • $91K — $141K *
Toronto, ON M3C 0E3In-Person
Real Estate & Construction
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Post-secondary degree in Business Administration or relevant field.
  • 5-7 years of experience in Facilities Management & Operations.
  • Completion or pursuing Facility Management Professional (FMP) or Certified Facilities Management (CFM) certification is an asset.
  • Experience in building and leading a team with knowledge of effective management practices.
  • Completion of OHSA 1 & 2 designations and WHMIS certification.
  • Familiarity with AutoCAD and Voice/Data Networking.

Responsibilities

  • Manage and coordinate Facilities Operations services across corporate office locations.
  • Lead and develop team through coaching, mentoring, and fostering collaboration.
  • Participate in developing and managing the Enterprise Facilities Operations budget.
  • Implement sustainable processes to enhance efficiency and reduce expenses.
  • Oversee vendor and landlord relationships, ensuring compliance with service and pricing expectations.
  • Ensure compliance with Enterprise Procurement policies in purchasing practices.
  • Coordinate business continuity plans and educate staff on procedures for unforeseen disruptions.

Benefits

  • Training and development opportunities to advance your career.
  • Flexible work options for personal and family needs.
  • Holistic health programs for physical and mental well-being.
  • Community volunteer opportunities.
  • Comprehensive total rewards package including retirement plans, health benefits, and mental health support.
Full Job Description
Company: CGL
Department: Facilities Operations
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.
Additional Information: This role is currently vacant

The Manager, Facilities Operations provides leadership and will be responsible for managing and coordinating all Facilities Operations, Print Document Management, Mail and Courier services for the Corporate locations. They will have extensive Facilities Management knowledge and expertise in all building and equipment operations, service agreements, business practices and processes that support the organization and Real Estate and Workplace Services team. This position will establish goals, partnerships with key internal and external stakeholders and vendors to ensure alignment, support, compliance is in place for all corporate locations and Sovereign's corporate locations.

How you will create impact:

  • Responsible for managing and coordinating all Facilities Operations services for corporate office locations including building operations, vendor & landlord relationships, mail, courier, document management, security, cleaning, furniture & equipment, ergonomics, moves, food services.
  • Lead and engage team to deliver strategic objectives through the evolvement of effective coaching and mentoring, identifying, and developing emerging talent, and fostering an innovative, collaborative, and agile culture.
  • Participate in the development of the Enterprise Facilities Operations budget process. Accountable for preparing, administering, and managing the Operations budgets for applicable locations.
  • Develop sustainable procedures and processes that will increase efficiency, improve alignment, and reduce overall waste and expenses.
  • Responsible for managing facilities service vendor relationships and landlords, ensuring service, pricing and sustainable expectations are in place and met with all parties.
  • Ensure purchasing practices are in accordance with Enterprise Procurement policies and objectives.
  • Coordinate, test, assess, and communicate business continuity plans, sites and procedures associated with all Facilities Operation functions. Develop safeguards, implement recovery procedures, and educate staff to respond appropriately in case of unforeseen operations disruption.
  • Manage confidentiality, security, retention, destruction, and control of information, ensuring
    compliance with regulations and requirements.
  • Oversee the administration of the Records Management Program, including planning and administering the storage of active, inactive, and off-site records.
  • Thorough knowledge of Health and Safety regulations, precautions and requirements related to office safety programs, usage of buildings and facilities.


How you will succeed:

  • You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
  • You foster innovation and continuous improvement with a focus on client experience.
  • You facilitate the adoption of change and create a high-performance culture through alignment of your team's work with organizational goals.
  • You successfully convey messages and demonstrate openness to exploring alternative points of view.
  • You use critical thinking to guide decision making and apply a strategic mindset to adjust business plans based on shifting priorities.


To join our team:

  • You have completed a post-secondary in Business Administration or a relevant degree including 5-7 years' related experience in Facilities Management & Operations.
  • Completion or pursuing Facility Management Professional (FMP) or Certified Facilities Management (CFM) from International Facility Management Association (IFMA) is an asset.
  • Demonstrated experience building and leading a team and have a working knowledge of effective management practices, team development approaches and group dynamics.
  • Completion of OHSA 1 & 2 (Occupational Health and Safety Act) designations, WHMIS (Workplace Hazardous Materials Information System) certification.
  • Knowledge of AutoCAD (Computer Aided Drafting) and Voice and Data Networking.
  • This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.


What you need to know:

  • You will travel regularly to locations of responsibility.
  • You are required to have your own vehicle, a valid driver's license, and insurance.
  • Frequent movement, moderate exertion, and the ability to lift or move up to 20 lbs. is required.
  • Potential exposure to conditions that require health and safety protection, such as chemicals, noise, dust, and debris.
  • This role involves direct contact with clients and/or service providers in their environment.
  • As a leader, strict confidentiality is required with respect to sensitive matters and employees' personal information.
  • You will be subject to a background check as a condition of employment, in the event you are the successful candidate.


What's in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options to support personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Volunteer opportunities to give back to your community
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program


Salary information

Expected salary/hourly range $91,058 - $141,000+

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

About Co-operators

Co-operators provides auto insurance, home insurance, life insurance, commercial insurance, farm insurance, and group insurance, as well as investment products and property development. They provide travel-related insurance products, hospital and medical coverage, accidental death and dismemberment, vehicle replacement, and hospital and medical coverage insurance.

Co-operators Careers

There has never been a better time to join the dynamic team at Co-operators, a leading company renowned for its commitment to community and sustainability.

Work You’ll Do

Join Co-operators' top-tier team to assist some of the most respected and well-known businesses in navigating their paths to growth and innovation. At Co-operators, the fusion of technology, industry expertise, and leadership in sustainability shapes a unique marketplace position. Engage with a diverse team of business and sustainability advisors to help clients through their transformative journeys. Collaborate with a robust group of professionals dedicated to pioneering change and promoting diversity and inclusion within the industry.

Introducing the Co-operators Business Group Advisory

The team is crafting a market-leading Advisory group to guide well-known companies through their growth and innovation phases, leveraging Co-operators' strong foundation in ethical business practices.

Do Innovative Work

Become part of a team where innovation meets practical application, creating solutions that not only drive business success but also contribute positively to society.

Do Innovative Work

Deliver targeted solutions that leverage deep consulting experience and a commitment to sustainable, innovative practices that are unmatched in the industry.

Be Part of a Great Team

Engage in projects that utilize cutting-edge technology and embrace the comprehensive capabilities of a team committed to excellence and ethical leadership.

Future-proof Your Career

With Co-operators, the potential for professional growth is vast, offering numerous opportunities to advance one's career through continuous training, development, and certification support.

Explore

Discover how Co-operators is leading the way in employee benefits programs, offering extensive diversity training and leadership development to prepare for the future of work.

The Co-operators Leadership and Innovation Alliance

This alliance is dedicated to fostering a culture of leadership and innovation, helping clients and employees alike to navigate the challenges of the modern business landscape. The combined expertise of the team ensures that both innovation and ethical practices drive industry leadership.

Stay Connected

Join the Team

Search for open positions that match your skills and interests. Co-operators seeks passionate, curious, and creative team players who are driven to find solutions and excel in their careers. SEARCH CO-OPERATORS JOBS

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Learn more about Co-operators
Size
5,001 employees
Industry
Finance & Insurance
* Ladders Estimates

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