Salesforce

Manager, Employee Communications

Salesforce$95K — $115K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5–8 years of experience in communications or marketing
  • Exceptional writing, editing, and storytelling skills
  • Hands-on experience in the video production lifecycle, including directing and publishing
  • Proven ability to manage complex communications plans for large-scale events
  • Strong project management skills for multitasking under tight deadlines
  • Ability to simplify complex technical concepts for a broad audience
  • Strong understanding of data analytics and content performance measurement

Responsibilities

  • Serve as lead producer for short-form internal video series, driving creative direction and storytelling
  • Own communications strategy and execution for marquee internal events, ensuring impactful delivery
  • Write, edit, and refine diverse internal communications to match brand tone
  • Lead operations for video production, maintaining best practices and metrics tracking
  • Analyze data to assess communication effectiveness and improve strategies
  • Support podcast production and content creation as needed
  • Build relationships with partner teams to ensure effective content distribution

Benefits

  • Access to resources that support work-life balance
  • Opportunities for individual impact and professional development
  • Innovative tools powered by AI to enhance performance
  • Collaborative company culture focused on employee engagement
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Marketing & Communications

Job Details

Salesforce is looking for a dynamic, forward-thinking Manager, Employee Communications to join our Global Employee Communications team. This individual is a creative force — a superb writer and visual storyteller who thrives on finding new, unexpected ways to connect with employees. You'll help drive some of our highest-impact internal programs — serving as lead producer on a short-form employee video series that makes Salesforce's strategic vision and values tangible and exciting, and owning end-to-end communications for flagship company events — while serving as a trusted advisor to key stakeholders and helping shape how we connect and engage our global workforce. The ideal candidate is a proactive, independent self-starter who brings both a strong operational instinct and a fresh creative perspective to everything they do, helping us set a new standard for employee connection and engagement.


What You'll Do
  • Strategic Content Creation & Storytelling: Serve as lead producer on our internal short-form video series — driving creative direction, pitching ideas, shaping scripts, sourcing talent, and partnering with editors and stakeholders to bring stories to life in ways that inspire and excite employees. Proactively brainstorm and pitch innovative ideas for new programs, content formats, and engagement strategies that keep our internal communications fresh, relevant, and ahead of the curve. As needed, be on-camera host to interview employees.
  • Marquee Event Communications: Own the full communications strategy and execution for our marquee internal events — from building and managing a complex, multi-workstream comms plan to writing and editing the actual communications that inform, inspire, and move employees to act. Manage the comms doc, coordinate across stakeholders, execute all comms elements (BaseCamp articles, Slackbot prompts, digital screens, graphics), and adapt quickly as plans evolve. Own employee viewership and engagement reporting.
  • Writing & Editorial Excellence: Write, edit, and refine a wide range of internal communications — from event messaging and video scripts to podcast briefs and executive voice content — with a consistent ability to match brand tone, simplify complex ideas, and make every word earn its place.
  • Video Program Operations: Lead operations for the internal short-form video program, including documenting best practices, defining roles & responsibilities, maintaining a production playbook, and serving as the primary liaison with the contract video editor. Own video metrics tracking.
  • Measurement & Effectiveness: Provide ongoing data analysis and KPI dashboard management to assess the effectiveness of communications and channels — leveraging insights to inform and continuously improve our approaches.
  • Podcast Support: Provide support on The Leading Edge podcast as needed, including co-creating briefs and reviewing episodes.
  • Content Distribution & Cross-Functional Partnerships: Support the distribution of content across the company by building and maintaining strong relationships with key partner teams — including Executive Communications — to ensure stories, programs, and campaigns reach the right audiences with maximum impact.

What We're Looking For
  • 5–8 years of relevant experience in communications or marketing
  • Exceptional writing, editing, and storytelling skills — you write with clarity, creativity, and a strong sense of voice, and your work consistently moves people
  • Hands-on experience across the video production lifecycle — scripting, directing, managing editors, and publishing to digital channels — plus comfort as an on-camera host and a genuine ability to coach employees and leaders to show up confidently on screen.
  • Proven ability to build and manage complex, fluid communications plans for large-scale events or campaigns — including navigating last-minute changes with composure and clarity
  • Strong project management skills with the ability to juggle multiple programs simultaneously and meet tight deadlines
  • Ability to quickly grasp complex technology concepts and translate them into clear, compelling narratives that resonate with a broad employee audience — no technical background required to engage.
  • Strong understanding of data analytics and content performance measurement
  • Ability to navigate ambiguity and thrive in a fast-paced environment
  • A collaborative, culture-first mindset with genuine passion for employee engagement
  • Self-starter who can work independently and seek out answers

Preferred
  • Experience in a fast-paced, global tech environment
  • Familiarity with Slack as a communications platform
  • Experience working with external contractors or video production teams
  • Proficiency in editing software (Final Cut Pro, Adobe Premiere, CapCut)
  • A Bachelor of Arts degree in Communications, Marketing, or a related field

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this .

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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