American Express

Manager-Digital Product Management

American Express$100K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Product Management experience with a focus on iterative product implementation.
  • Balance of business acumen and technical expertise driving platform innovation.
  • Relevant degree in IT, Computer Science, Information Security, Mathematics, or Statistics.
  • Proven experience in large scale Technology Modernization or Transformations.
  • Ability to connect diverse stakeholder requirements effectively.
  • Background in launching software with a focus on Agile and SAFe methodologies.
  • Strong leadership skills with an emphasis on influencing and partnership.

Responsibilities

  • Collaborate with engineering, business partners, and stakeholders throughout the product lifecycle.
  • Articulate product vision clearly to Product Owners and stakeholders.
  • Communicate the product vision to wider audiences.
  • Align action items, responsibilities, and deadlines, ensuring timely completion.
  • Lead the creation of the product roadmap and gather requirements.
  • Manage the feature backlog using Agile Scrum, prioritizing by business value.
  • Translate roadmap into iterative minimum viable product versions.

Benefits

  • Opportunity to work on innovative technology solutions in a vital compliance field.
  • Collaboration with cross-functional teams and external experts.
  • Engagement in a culture that values a customer-first mindset and empathy.
  • Dynamic environment supporting personal and professional growth.
Full Job Description
Job Description

The product group within Global Financial Crimes Compliance (GFCC) is responsible for building and implementing innovative technology solutions for GRC; owns the vision and roadmap for capabilities, platforms, and modernization efforts.

This is a stakeholder facing role that is responsible for process vision and roadmap, customer experience, business architecture, capturing and grooming feature requirements, prioritization, status tracking and reporting, defining process SLAs and controls.

The Product Manager leads transformation of risk systems, plays a central role in detailing the blueprint, and works in close partnership with stakeholders in Financial Crimes Risk Management (FCRM) American Express Technologies (AET) as well as external experts to arrive at the best design/solution and oversee its execution.

Responsibilities

How will you make an impact in this role?
  • Collaborate with engineering teams, Business partners and other stakeholders during product lifecycle.
  • Clearly articulate the why, what, and how of the product or feature to Product Owners and constituents
  • Communicating the vision to broader stakeholders
  • Aligning on action items, owners, and due dates and tracking them to completion.
  • Take lead in Roadmap creation and Requirement gathering.
  • Manage the feature backlog using Agile Scrum methodologies, prioritizing features based on business value and user impact.
  • Translate software product roadmap into minimum viable product iterations.
  • Work closely with the Technology team to develop, test, and deliver the defined user stories for the platform capabilities and features and rapidly iterate new solutions through automation and demo/prototyping.
  • Own and accept all features for assigned scrum team or capabilities.
  • Review/demonstrate sprint-related or general functionality with external partners and customers, including the Director of Product Management and other colleagues.
  • Ensure that the appropriate tracking and reporting is in place to track performance post launch to evaluate future investment.
  • Understand and apply new trends and competitive best practices into requirements and team method of work.


Qualifications

Minimum Qualifications:
  • 5+ years of Product Management experience driving product implementation in an iterative approach.
  • A good balance of business acumen and technical knowledge with a proven track record of driving platform innovation with a customer-first mindset.
  • Bachelor's or master's degree in information technology, Computer Science, Information security, Mathematics, Statistics, or any other relevant qualification.
  • Experience in large scale Technology Modernization and/or Transformations.
  • Must have the ability to "connect the dots" between different requirements of different stakeholders.
  • An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Agile, and SAFe principles.
  • Strong leadership with the ability to influence others through partnerships.
  • Must possess a growth mindset and creative thinking skills.
  • Build empathy with customers and end users knowing that the impacts of their work can be felt across multiple entities.
  • Strong knowledge of UI / UX development activities.
  • Scaled Agile Framework (SAFe) Agilist Certification is a plus.


Preferred Qualifications:
  • Financial Crimes business experience and related solution acumen
  • Experience in Machine Learning model development and deployment into a production environment
  • Experience in Generative AI, prompt engineering concepts, and implementation of GENAI production use cases and governance activities
  • Experience working in low code/no-code environments
  • Ability to evaluate product performance, define KPIs and monitor outcomes
  • Experience in evaluating data quality, performing data governance or implementing reporting tools


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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