American Express

Manager - Corporate Functions Control Management

American Express$100K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience with at least 3 years focused on Operational Risk
  • Thorough understanding of the operational risk management lifecycle
  • Strong analytical skills to identify trends and assess risk scenarios
  • Proven project management capabilities across multiple deliverables
  • Exceptional attention to detail in dynamic environments
  • Experience with business process design and improvement
  • Knowledge of regulations and risk requirements in financial services

Responsibilities

  • Conduct RCSA for various Corporate Functions
  • Identify control gaps and support remediation strategies
  • Facilitate risk assessment activities for compliance assurance
  • Document and manage project deliverables effectively
  • Map controls to risks across business units
  • Proactively identify high-risk areas for intervention
  • Collaborate with stakeholders for control enhancements
  • Compile risk reports to deliver insights on trends and root causes

Benefits

  • A collaborative work environment with diverse teams
  • Opportunities for professional growth and development
  • Access to advanced data analytics tools and technologies
  • Engagement with a well-established governance framework
  • Involvement in global operations and risk management strategies
Full Job Description
Job Description

The Corporate Functions Governance & Control team within ESS serves as the business unit Governance & Control Management function for several corporate groups including ESS; Corporate Affairs & Communications (CA&C); Colleague Experience Group (CEG); General Counsel's Organization (GCO); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).

The objective of the Corporate Functions Governance & Control Governance team is to enable risk governance and control management for Corporate Functions, through a structure that governs, identifies, assesses, manages and reports on enterprise, operational and compliance risks.

Responsibilities

The Corporate Functions Governance & Control team is looking for a Manager. This role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Manager, Corporate Functions Control Management will:
  • Conduct Risk and Control Self Risk Assessment (RCSA) for Corporate Functions business units
  • Identify control gaps, deficiencies, and areas of heightened risk exposure, and support development of remediation activities
  • Facilitate business unit risk assessment and testing activities to ensure compliance with regulatory and internal standards
  • Document and project manage deliverables to completion
  • Categorize controls and map to risks (e.g., cross-BU process-control mapping)
  • Proactively help identify certain areas of high-risk for intervention
  • Collaborate with stakeholders to support control improvements
  • Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes
  • Support sharing insights, better practices, themes, etc. across the enterprise


Qualifications

  • 4+ years of experience with minimum 3 years of experience in Operational Risk
  • Understanding of operational risk management lifecycle activities, including risk identification, control design, testing, issue management, and remediation
  • Strong analytical and problem-solving skills, including the ability to analyze data, identify trends, evaluate risk scenarios, and escalate potential issues appropriately
  • Strong project management with ability to manage multiple deliverables simultaneously and to apply control and compliance frameworks
  • Strong attention to detail and ability to operate effectively in fast-paced environments with evolving priorities
  • A strong operational risk management skill set, with experience supporting global platforms, processes, or capabilities.
  • Experience in business process design and process improvement, including developing end-to-end process maps.
  • Strong understanding of control design and conducting control tests and assessments.
  • Deep knowledge of applicable laws, regulations, and risk-related requirements of financial services firms.
  • Strong Microsoft Excel, PowerPoint, and Word skills.
  • Strong communication and presentation skills, with the ability to express ideas and recommendations clearly and succinctly.
  • Excellent interpersonal skills, with the ability to be both collaborative and be inclusive within a team environment.

Preferred Qualifications:
  • Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
  • Exposure to data analytics, automation, or AI/GenAI use cases in risk/control environments
  • Experience in at least one of the following:
  • Supporting identification of risks throughout business processes and systems
  • Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
  • Supporting independent control monitoring, including identification of control improvements
  • Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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