American Express

Senior Program Manager - Data Controls Implementation

American Express$100K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Program Management, preferably within Data, Risk, Controls, or Regulatory initiatives.
  • Proven experience managing complex, cross-functional programs with multiple stakeholders.
  • Advanced proficiency in Airtable (required).
  • Strong executive presentation development skills (PowerPoint or equivalent).
  • Exceptional communication skills - able to simplify complex concepts for senior leaders.
  • Demonstrated ability to drive accountability and deliver results in fast-paced environments.
  • Strong organizational skills and attention to detail.

Responsibilities

  • Own and manage the end-to-end Data Controls Implementation project plan, ensuring milestones and deliverables are executed on time.
  • Develop and maintain detailed program trackers and dashboards primarily in Airtable.
  • Identify risks and proactively drive mitigation strategies across projects.
  • Ensure alignment across diverse teams including Data, Technology, Risk, and Compliance.
  • Monitor progress against goals and hold teams accountable for commitments.
  • Develop clear and compelling executive-level presentation materials for stakeholders.
  • Facilitate executive forums and stakeholder meetings to drive engagement.

Benefits

  • Competitive base salaries
  • 6% Company Match on retirement savings plan
  • Free financial coaching and well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements
  • 20+ weeks paid parental leave for all parents, regardless of gender
  • Free access to global on-site wellness centers
  • Free confidential counseling support through Healthy Minds program
  • Career development and training opportunities
Full Job Description
Responsibilities

How will you make an impact in this role?

Overview

We are seeking a highly organized and strategic Program Manager to lead the planning, coordination, and execution of our Data Controls Implementation initiatives. This role will be responsible for managing complex project plan deliverables, driving cross-functional alignment, and ensuring successful execution of team goals. The ideal candidate is detail-oriented, executive-ready, and highly proficient in Airtable for program tracking and reporting.

Key Responsibilities

Program & Project Management
  • Own and manage the end-to-end Data Controls Implementation project plan, ensuring milestones, dependencies, and deliverables are clearly defined and executed on time.
  • Develop and maintain detailed program trackers, dashboards, and reporting mechanisms (primarily in Airtable).
  • Identify risks, issues, and dependencies; proactively drive mitigation strategies.
  • Ensure alignment across stakeholders including Data, Technology, Risk, Compliance, and Business teams.
  • Monitor progress against goals and hold teams accountable for commitments.

Executive Reporting & Communication
  • Develop clear, concise, and visually compelling executive-level presentation materials (e.g., steering committee decks, status updates, risk summaries).
  • Translate complex data control and technical topics into business-relevant insights.
  • Provide regular updates to senior leadership on program status, risks, and key decisions required.
  • Facilitate executive forums, working sessions, and stakeholder meetings.

Goals & Delivery Management
  • Drive execution of team goals and strategic initiatives tied to Data Controls implementation.
  • Track KPIs and performance metrics to measure program success.
  • Ensure cross-functional teams remain aligned on priorities and timelines.
  • Foster accountability and transparency across workstreams.

Airtable Ownership
  • Serve as the primary owner and power user of Airtable for program tracking.
  • Design and optimize Airtable bases, views, automations, and reporting dashboards.
  • Ensure data integrity and usability across stakeholders.


Qualifications

  • 5+ years of experience in Program Management, preferably within Data, Risk, Controls, or Regulatory initiatives.
  • Proven experience managing complex, cross-functional programs with multiple stakeholders.
  • Advanced proficiency in Airtable (required).
  • Strong executive presentation development skills (PowerPoint or equivalent).
  • Exceptional communication skills - able to simplify complex concepts for senior leaders.
  • Demonstrated ability to drive accountability and deliver results in fast-paced environments.
  • Strong organizational skills and attention to detail.
  • Experience in financial services or regulated environments is a plus.


Key Competencies
  • Strategic thinking with strong execution focus
  • Executive presence and communication
  • Risk and issue management
  • Data governance and controls familiarity
  • Stakeholder influence and alignment
  • Operational rigor and structured planning
  • Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.


About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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