EATON

Manager, Communications Operations

EATON$130K — $190K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited institution.
  • 7+ years in communications, marketing operations, or business management in a large global organization.
  • Proficient in project management and organizational skills for operational systems.
  • Ability to influence and collaborate with senior leadership.
  • Experience managing multiple large projects with conflicting demands.
  • Exceptional written and verbal communication skills.
  • Familiarity with communications technology tools and AI.

Responsibilities

  • Build and maintain operating rhythms and governance for the global communications team.
  • Act as a trusted advisor to the VP of Communications, driving key priorities.
  • Coordinate and track progress on cross-functional initiatives and critical events.
  • Support the development and adoption of resource allocation frameworks and decision support tools.
  • Contribute to the AI roadmap and facilitate training for greater operational efficiency.
  • Promote best practices and onboarding resources to enhance team performance.
  • Develop KPIs and dashboards for measuring communication impact and operational efficiency.

Benefits

  • Health and welfare benefits.
  • Retirement benefits.
  • Paid and unpaid time away from work options.
Full Job Description
The expected annual salary range for this role is $130000 - $190000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

Eaton's Corporate Division is currently seeking a Manager, Communications Operations to join our team. This position can be based at our Beachwood, OH or Moon Twp, PA locations with hybrid work available.
Position Overview:
Eaton's Corporate Communications team plays a critical role in shaping and sharing the company's narrative and raising awareness of the company's bold growth strategy with internal and external stakeholders worldwide. As the function grows in scope and complexity, we are looking for a strategic and operational leader to help translate strategy and vision into action so that the global team are best equipped to deliver world-class communications that advance Eaton's business goals.
This newly developed role, Manager Communications Operations will drive greater clarity, accountability, and consistency in how the function operates across the enterprise - helping to streamline decision-making, managing process and governance, standards of work, supporting program management across enterprise and business communications activities, and ensuring accountability and high quality, impactful communications. This role is critical to the function and will play a pivotal role to improve collaboration and ensure the team's systems, priorities, and ways of working support our communications mission to turn strategy into impact by clarifying what matters, connecting people to purpose, and creating content that inspires action.
Job Responsibilities:
• Operational Leadership: Build and maintain consistent operating rhythms, governance, process, templates, and tools for our global communications team, that improves visibility into team priorities, capacity, and project health.
• Strategic Partnering: Act as a trusted advisor and right hand to the VP Communications, helping set and drive key priorities across the communications function.
• Program Management: Coordinate and track progress on cross-functional initiatives, workstreams and critical events, ensuring follow-up and delivery on key milestones.
• Governance & Decision Support: Support development, training and adoption of frameworks and technology for resource allocation, reporting, and project intake/prioritization.
• Innovation & Capabilities: Support the development of our AI roadmap for readiness and subsequent training and upskilling to drive greater efficiency and productivity across the function.
• Team Enablement: Drive adoption of best practices, onboarding resources, and playbooks to support a high-performing communications organization.
• Metrics & Performance: Partner with colleagues in marketing, finance, IT and others to have a good understanding of analytics and to develop dashboards and KPIs that measure communication impact and operational efficiency.
• Culture & Engagement: Help build a cohesive, collaborative and courageous team culture - planning team meetings, offsites, support strategy development and recognition programs that align with leadership goals.
• Day to Day functional management: Lead efforts to align, simply and get greater visibility to profit planning, budget and investments, with responsibility for subsequent 3rd party vendor management.

Qualifications:

Required (Basic) Qualifications:
• Minimum of a Bachelor's degree from an accredited institution required.
• Minimum of 7 years of experience in communications, marketing operations, or business management within a large, global matrixed organization.
• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Beachwood, OH or Moon Twp, PA will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.
• Must be able to work in the United States without corporate sponsorship now and within the future.
Position Criteria:
• Strong project management and organizational skills, with demonstrated success building operational systems and processes.
• Proven ability to influence and collaborate across senior levels of leadership.
• Experience of managing multiple, large projects with conflicting time demands.
• Exceptional written and verbal communication skills.
• Comfortable balancing strategic thinking with hands-on execution.
• Experience with communications technology tools (project management, reporting, content systems) essential.
• Experience of AI preferred, or the ability to learn and execute fast.
• Up to 10% travel required

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

About EATON

Eaton Corporation plc is a multinational power management company with 2020 sales of $17.9 billion, founded in the US. Eaton provides energy-efficient solutions that help customers effectively manage electrical, hydraulic, and mechanical power more efficiently, safely, and sustainably. Eaton operates through three main business segments: Electrical Products, Electrical Systems and Services, and Hydraulics. The Electrical Products segment designs, manufactures, markets, and sells electrical components, such as circuit breakers, switches, and electrical protection and control devices. The Electrical Systems and Services segment offers electrical power distribution and assemblies, as well as engineering services and automation and control solutions. The Hydraulics segment provides products such as pumps, motors, valves, cylinders, and filtration products. Eaton has a global presence with operations in North America, Europe, Asia, and other regions.
Learn more about EATON
Size
85,947 employees
Market Cap
$62.2 billion
Industry
Net Income
$1.4 billion
Founded
2009
5 Year Trend
-0.1%
Revenue
$17.8 billion
NASDAQ

Similar Jobs

More Jobs at EATON

More Business Services Jobs

Find similar Manager, Communications Operations jobs: