HD Supply Holdings

Manager, Brand Advocate

HD Supply Holdings$95K — $115K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration, marketing, or related field.
  • 5+ years of e-commerce, brand marketing, or merchandising experience.
  • Proven track record in building and leading high-performing teams.
  • Experience identifying and developing top talent.
  • Strong analytical skills and understanding of performance metrics.

Responsibilities

  • Lead a team to execute strategic plans for vendors' eCommerce growth.
  • Identify and capitalize on high-impact growth opportunities.
  • Review performance reports and communicate insights to stakeholders.
  • Present program success and strategic initiatives to audiences.
  • Manage partnerships and improve customer experiences through streamlined processes.
  • Drive process improvements for vendor retention.
  • Coordinate vendor program onboarding for compliance and efficiency.

Benefits

  • Comfortable indoor work environment with minimal unpleasant conditions.
  • Frequent opportunity for movement during work hours.
  • Occasional overnight travel, estimated at 5% to 20%.
Full Job Description
Preferred Qualifications
  • Bachelor's degree in business administration, marketing, or a related field.
  • 5+ years of experience in e-commerce, brand marketing, or merchandising.
  • Demonstrated success in building and leading high-performing teams, with a strong track record of identifying and developing top talent.


Job Summary

Lead a team partnering with strategic suppliers to deliver an exceptional online customer experience. Drive brand and product optimizations to enhance findability, increase conversion, and accelerate sales growth. Build strong relationships with vendors, merchants, and cross-functional teams while identifying opportunities to improve processes and operational efficiency.

Major Tasks, Responsibilities, and Key Accountabilities
  • Leads and develops a team responsible for creating and executing strategic plans to enhance assigned vendors' eCommerce presence and drive traffic and sales.
  • Identifies high-impact growth opportunities and monitors project deliverables to ensure timely execution.
  • Reviews performance reports regularly and communicates key wins and improvement opportunities to stakeholders.
  • Leads presentations on program success and strategic initiatives to internal and external audiences.
  • Manages cross-functional partnerships by streamlining processes, aligning resources, and collaborating with vendors and internal teams to improve customer experience.
  • Drives process improvements and builds program awareness to support vendor retention year over year.
  • Coordinates and supports vendor program onboarding to ensure smooth and compliant setups.


Nature and Scope
  • Solutions require analysis and investigation.
  • Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
  • Manages a group or team of professional individual contributors and/or indirectly supervises support staff.


Work Environment
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel 5% to 20% of the time.


Education and Experience
  • Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.


About HD Supply Holdings

HD Supply Holdings is a leading distributor of maintenance, repair, and operations (MRO) products to the multifamily and hospitality markets in North America. The company was founded in 1974 and is headquartered in Atlanta, Georgia. HD Supply Holdings offers a wide range of products, including plumbing, electrical, HVAC, hardware, and janitorial supplies, as well as appliances and lighting. The company serves over 500,000 customers through its network of more than 270 branches and 44 distribution centers. HD Supply Holdings is committed to providing its customers with high-quality products and exceptional service.
Learn more about HD Supply Holdings
Size
11,500 employees
Market Cap
$8.6 billion
Industry
Net Income
$1.8 billion
Founded
2007
5 Year Trend
-1.7%
Revenue
$5.1 billion
NASDAQ

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