Scotiabank

Manager - Asset Servicing (GWO)

Scotiabank • $90K — $120K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Post-secondary education in Finance, Business, Economics, Accounting, or related discipline
  • Experience in Asset Servicing or Capital Markets Operations
  • Strong knowledge of global income processing, including dividends and coupons
  • Proven management experience in income and entitlement processing for various asset classes
  • Expertise in operational projects and process improvement within capital markets
  • Advanced Excel skills; proficient in SQL, VBA, Access or similar tools
  • Familiarity with operational risk and regulatory compliance in a financial context

Responsibilities

  • Lead a team managing income and entitlement processing across global markets
  • Ensure adherence to service level commitments and high processing accuracy
  • Act as a subject matter expert on income events for business partners
  • Collaborate with Front, Middle, and Back Office teams for effective issue resolution
  • Coach and develop a high-performance team environment
  • Drive continuous improvement initiatives for operational efficiency
  • Manage projects and change initiatives including requirements gathering and implementation

Benefits

  • Opportunities for professional development and career advancement
  • Commitment to community impact and client service
  • Attractive rewards program with bonuses and flexible vacation options
  • Focus on Diversity, Equity, Inclusion & Allyship in company culture
  • Commitment to accessibility and workplace accommodations for all employees
Full Job Description
Requisition ID: 267401

The Role

We are seeking a high-performing Manager, Asset Servicing (Income & Entitlements) to lead a team responsible for the accurate and timely processing of dividends, coupons, claims, and other income and entitlement events across global markets.

This role sits at the center of post-trade operations, partnering closely with Front Office, Technology, and global business partners to deliver exceptional client service, strong risk controls, and operational excellence. You will lead a team supporting multiple asset classes and regions while driving operational improvements and process efficiencies across the Income & Entitlements function.

Is this role right for you? In this role, you will:

  • Lead a team responsible for the accurate and timely processing of dividends, coupons, claims, and other income and entitlement events across global markets.
  • Ensure a high level of client service by maintaining strong processing accuracy, meeting service level commitments, and responding promptly to internal and external inquiries.
  • Act as a subject matter expert on income and entitlement events, providing guidance and consultation to business partners and stakeholders.
  • Partner closely with Front, Middle, and Back Office teams to resolve issues, improve communication, and enhance operational effectiveness.
  • Lead, coach, and develop a high-performing team in a fast-paced, deadline-driven environment.
  • Drive continuous improvement initiatives by identifying opportunities to enhance processes, reduce risk, and improve operational efficiency.
  • Lead projects and change initiatives, including business requirements gathering, solution design, testing, implementation, and stakeholder management.
  • Ensure effective risk management and adherence to operational, regulatory, AML/ATF, and conduct risk requirements.
  • Foster a culture of accountability, collaboration, inclusion, and continuous learning.


Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
  • Post-secondary education in Finance, Business, Economics, Accounting, or a related discipline.
  • Prior experience in Asset Servicing, Capital Markets Operations, Securities Operations, or a related financial services environment.
  • Strong knowledge of income processing, including dividends, coupons, claims, and entitlement events across global markets.
  • Experience managing income and entitlement processing for equities, fixed income, and stock borrow/loan activity.
  • Strong understanding of market claims, fail trades, and entitlement compensation processes.
  • Proven experience leading operational projects, process improvement initiatives, and change implementations within a capital markets environment.
  • Advanced Excel skills and experience using SQL, VBA, Access, or similar data analysis and reporting tools.
  • Experience working with operational risk, controls, regulatory requirements, and audit processes within a financial institution.


What's in it for you?
  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities - for you and our customers.
  • A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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