IHG

Manager Analytics

IHG$58K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Strong SQL proficiency, experience with Google BigQuery or similar environments.
  • Intermediate Python skills for data manipulation and automation.
  • Experience with Tableau or data visualization tools for creating dashboards.
  • Ability to work within decision-support and data warehousing environments.
  • Experience translating business questions into actionable analytics.
  • Strong understanding of business analysis and performance drivers identification.
  • Preferred experience supporting sales or marketing teams, hospitality experience a bonus.
  • Project management skills for delivering analytics projects.

Responsibilities

  • Lead analytics support for TMC and Groups & Meetings segments to drive revenue.
  • Develop SQL-based data extracts aligned with business needs.
  • Build relationships with stakeholders to understand strategies and seller needs.
  • Provide timely ad hoc reporting support across the organization.
  • Apply advanced analytical techniques to provide insights and visualizations.

Benefits

  • Hybrid work structure requiring three days in office.
  • Comprehensive benefits package including paid time off and medical insurance.
  • 401K plan options.
  • Potential for bonus pay.
Full Job Description
Job Description

Oversee analytics support for Global Sales, specifically focusing on the Travel Management Company (TMC) and Groups & Meetings segments. Responsible for leading efforts that go beyond performance reporting to deliver deep, actionable insights that drive revenue and support commercial decision-making. This includes forecasting, supporting contract design, evaluating promotions and pay-for-performance initiatives, and conducting in-depth analysis to identify key drivers of performance.

Your day to day:
  • Act as the lead analytics partner for the TMC and Groups & Meetings segments within Global Sales, supporting sellers and sales leaders with insights that drive revenue opportunities and commercial decision-making.
  • Develop complex SQL-based data extracts, ensuring alignment with defined business and technical requirements.
  • Build strong relationships with stakeholders across Global Sales, developing a deep understanding of segment strategies and seller needs in order to deliver tailored, actionable insights that go beyond reporting.
  • Provide timely ad hoc query and reporting support to internal stakeholders across the organization.
  • Apply advanced analytical techniques to business challenges, performing statistical analyses, creating accurate and well-formatted charts, tables, and visualizations, and delivering insights within established timelines.


What we need from you
  • Strong proficiency in SQL, with experience working in Google BigQuery or similar cloud-based data warehouse environments.
  • Intermediate proficiency in Python for data manipulation, automation, and analysis.
  • Experience with Tableau or other data visualization tools to build intuitive dashboards and visual storytelling.
  • Demonstrated ability to work in a decision-support and data warehousing environment, including extracting experience and structuring large datasets to drive business insights.
  • Proven ability to translate business questions into analytical approaches and deliver insights that inform sales strategy and drive revenue.
  • Demonstrated understanding of business analysis, including identifying performance drivers and surfacing opportunities through deep-dive analytics.
  • Experience supporting sales, marketing, or revenue-focused teams is preferred; hospitality industry experience is a plus.
  • Proven project management skills, including planning and delivering analytics projects in cross-functional environments.
  • Bachelor's or Master's degree in Statistics, Data Science, Mathematics, BusinessAnalytics, or a related field, or an equivalent combination of education and experience.
  • Minimum of 5 years of progressive experience in analytics, business intelligence, or strategy, with a focus on delivering actionable insights-prior management or team leadership experience preferred.


Location - Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $58,844 to $120,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

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About IHG

InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
Learn more about IHG
Size
40,000 employees
Industry

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