City of Toronto

MANAGEMENT CONSULTANT

City of Toronto • $105K — $160K *
Toronto, ON M3C 0E3In-Person
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • University degree in Business Management or equivalent experience
  • Experience using Power BI and/or Tableau
  • Experience in creating project plans for small to medium projects
  • Substantial experience in business analysis and proficiency in Excel
  • Extensive experience in process mapping with Visio
  • Strong technology background in drafting business requirements for integration projects
  • Expertise in developing executive PowerPoint presentations
  • Proficient in constructing reports and dashboards
  • Significant experience managing medium-sized projects in complex environments
  • Public sector experience is advantageous
  • Excellent written and verbal communication skills
  • Strong collaborative abilities
  • Experience in change management
  • PMP certification is a plus
  • Familiarity with procurement processes and tools like ServiceNow and SAP

Responsibilities

  • Implement detailed plans and recommend policies for program requirements
  • Collaborate with stakeholders and Contract Management to enhance current processes
  • Provide policy analysis and advice to senior managers regarding the Contract Management program
  • Define projects with stakeholders, setting objectives and methodologies
  • Collect and analyze data to formulate best practice solutions
  • Develop dashboards and present analysis, recommendations, and conclusions to stakeholders
  • Support management in pragmatic solution assessment while ensuring compliance
  • Lead interdepartmental teams and support project steering committees
  • Assume temporary managerial roles during organizational change transitions
  • Contribute to strategic organization design and governance processes
  • Document new processes and maintain training materials with the Contract Management team
  • Conduct assessments of organization effectiveness and prepare confidential reports
  • Guide teams in identifying options for policy and management practices
  • Research management tools and advise on their applicability
  • Promote organization learning and drive change through initiatives
  • Maintain cooperative relationships within and outside the organization
  • Manage assigned budget and control expenditures

Benefits

  • Access to professional development opportunities
  • Flexible work hours
  • Collaborative team environment
  • Support for community initiatives
  • Health and wellness programs
Full Job Description
  • Job ID: 65760
  • Job Category: Information & Technology
  • Division & Section: Technology Services, Enterprise Services & Operations
  • Work Location: Metro Hall, 55 John St, Toronto, ON, M5V 3C6
  • Job Type & Duration: Full-time, Temporary (12 month) vacancy
  • Salary Range: $105,241.00 to $160,649.00
  • Shift Information: Monday to Friday, 35 hours per week.
  • Affiliation: Non-Union
  • Number of Positions Open: 1
  • Posting Period: 22-Jul-2026 to 06-Aug-2026

Job Summary:

To manage and organize consulting services to senior management in the practice areas of strategy development and planning; business planning and performance reporting; business process re-engineering; organization design and restructuring; program review and alternative service delivery; program and service improvement; organization development; and, change management.

Major Responsibilities:
  • Implements detailed plans and recommends policies/procedures regarding program specific requirements.
  • Works with the stakeholders, partners and the Contract Management team to understand and build current processes to understand pain points, redundant and manual steps and support best practice changes including potential system integrations
  • Provides policy analysis, formulation, coordination and advice to the commissioners and senior managers regarding the Contract Management program, services and organization at both a strategic and operational level.
  • Shapes and defines projects in consultation with client and key stakeholders, determines focus, scope, objectives, methodology and activities.
  • Understands the process and applies methodologies, collects data, conducts analyses, draws conclusions and develops alternative best practice solutions.
  • Develops dashboards, pulls together ongoing executive materials and brings analysis, recommendations and conclusions forward to the client/stakeholders, chair meetings and promotes discussion.
  • Supports management in assessing and devising solutions from a pragmatic and objective perspective, while ensuring we are in compliance.
  • Works in support of project steering committees and leads interdepartmental teams and working groups.
  • Assumes a temporary, short-term managerial/supervisory role in an organization unit during the transition phase of an organizational change project.
  • Contributes to the development and implementation of strategic organization design and effective management/governance systems and processes at the corporate level.
  • Documents and maintains new processes, templates, standard operating procedures and training materials in collaboration with the Contract Management team and partners
  • Assists in the assessment and analysis of corporate organization effectiveness issues and conducts studies and prepares confidential reports with respect to program and service delivery changes; management policies, systems, processes and practices; management restructuring; and organization change.
  • Leads and/or supports cross-departmental teams in the development and application of projects; identification of a range of options for operations, policies, information systems and management practices; assessment of the implications and viability of each option; and recommends changes to support management priorities and functions and strengthens internal controls.
  • Researches, reviews and reports on existing and new management tools and methodologies and advises senior managers on emerging management techniques and other applied social science concepts and their applicability to the City.
  • Promotes organization learning and takes steps to orchestrate change through corporate wide and interdepartmental initiatives
  • Fosters and maintains cooperative working relationships within and external to the organization; establishes and maintains contact with professionals in related fields to ensure skills, knowledge and practice are current.
  • Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.


Key Qualifications:
  1. University degree, in Business Management or equivalent and relevant work experience
  2. Experience using Power BI and/or Tableau
  3. Experience in building out project and work back plans for small to medium sized projects
  4. Considerable experience in medium to complex business analysis and working in Excel
  5. Considerable experience in process mapping and working in Visio
  6. Considerable Technology experience, writing business requirements supporting integration work
  7. Considerable experience in building executive PowerPoint decks
  8. Considerable experience building reports and dashboards
  9. Extensive experience managing + leading medium sized project initiatives in a large organization with multiple stakeholders and cross-functional resources
  10. Public sector experience in an asset
  11. Strong written and oral communications skills
  12. Strong Collaborative skills
  13. Change Management Experience
  14. PMP is considered an asset
  15. Procurement experience, Working with Service Now and SAP is an asset.


About City of Toronto

City of Toronto provides its users with information on the lifestyles, business, and locations of Toronto. Lifestyle information consists of health, energy, services, children’s services, arts, culture, festivals, events, housing, and transportation. Business-related information consists of investments, startups, reports, event planning, and city-based partnerships. Furthermore, it provides its users with history, facts, images, events, and attractions of Toronto. City of Toronto is based in Ontario.

City of Toronto Careers

There has never been a better time to explore the diverse job opportunities at the City of Toronto—the hub of professional growth and innovation in the region.

Work You’ll Experience

Join the City of Toronto’s dynamic team to assist in transforming the city through public service and innovative leadership. The City of Toronto offers a unique position in the marketplace, combining public administration with cutting-edge initiatives that enhance the lives of its residents. Engage with a team of skilled professionals dedicated to fostering a culture of diversity, equity, and inclusion. The City of Toronto is not just a place of employment; it is a place where careers flourish and where the professional environment encourages continuous personal and professional development.

City of Toronto Jobs and Employment

The City of Toronto is building a market-leading workforce that supports the city’s vision through strategic leadership and proactive management. This team helps to master the challenges of urban growth and community service.

Innovative Work

At the City of Toronto, innovation isn’t just a buzzword—it's a practical approach to solving real-world issues that affect millions of people. With projects that range from improving municipal services to enhancing urban sustainability, employees at the City of Toronto push the boundaries of what is possible in public service.

Professional Growth and Development

The City of Toronto is committed to nurturing the careers of its employees with unmatched training, development programs, and leadership opportunities. Whether through professional development workshops, leadership training, or diversity training, the City ensures that every team member has the tools to succeed.

Explore Career Opportunities

From internships to full-time positions, the City of Toronto offers a range of job opportunities that cater to various skills and career aspirations. Positions in healthcare, engineering, finance, urban planning, and more are available, providing a broad spectrum of career paths for job seekers.

The City of Toronto Employment Culture

The City’s employment culture is centered on creating a supportive and inclusive workplace. This culture is evident in its commitment to diversity and innovation, where each team member’s contributions are valued and celebrated.

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Learn more about City of Toronto
Size
10,001 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

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