Project Manager, PMO
Location: North York, hybrid - 3 days in office
Job type: Full time, replacement
Industry: Professional Services (audit, tax, advisory)
The role This role is responsible for the successful delivery of simultaneous small to large internal projects and transformation initiatives within a professional services and accounting environment. Reporting through the Chief Operating Officer, the Project Manager will be responsible for a project end-to-end. This includes work closely with key stakeholders to define the project scope and plan, coordinate and schedule project meetings with various stakeholder groups, ensure project deliverables are executed on schedule and budget and monitor key performance outcomes for continuous improvement. The successful candidate brings strong project delivery discipline, stakeholder management capability, and the ability to work across cross-functional teams in a fast-paced, service-oriented environment.
What you will do- Lead assigned projects through the full project lifecycle, from initiation and planning to execution, monitoring, and close-out.
- Manage operational and technical projects with clear project plans, timelines, milestones, and deliverables.
- Partner with business leaders, subject matter experts, and technical teams to define project scope, objectives, requirements, and success measures.
- Coordinate cross-functional resources and facilitate project meetings, status updates, decision-making, and follow-up actions.
- Monitor project progress, risks, issues, dependencies, and budget considerations; escalate concerns appropriately and recommend solutions.
- Prepare clear, concise reporting for sponsors and stakeholders, including project status, risks, decisions, and change impacts.
- Develop and execute project communication and change management plans to support stakeholder alignment, readiness, engagement, and adoption throughout the project lifecycle.
- Support change management and adoption activities to help ensure successful implementation of project outcomes.
- Maintain project documentation, governance records, action logs, and lessons learned in accordance with PMO standards.
- Apply project management best practices, templates, and controls to promote consistency, accountability, and successful delivery.
- Identify opportunities to streamline and continuously monitor core processes to drive ongoing improvement across projects and business operations.
- Identify key performance indicators (KPIs) for core processes and establish ongoing monitoring to measure performance, support decision-making, and inform continuous improvement efforts.
- Contribute to continuous improvement of PMO tools, templates, reporting, and delivery practices.
What You Bring- Bachelor's degree in business, commerce, information technology, project management, or a related discipline.
- 5+ years of progressive project management experience, preferably within a professional services, accounting, financial services, or similarly regulated environment.
- Demonstrated experience managing projects involving operational improvement, process redesign, systems implementation, or technology-enabled change.
- Strong understanding of project management methodologies, governance, budgeting, scheduling, and risk management practices.
- Experience preparing project documentation and executive-ready status reporting.
- Proficiency with Microsoft Office applications, process mapping tools and project management tools.
- Experience with data analytics, Power BI, and dashboard creation is considered an asset.
- PMP or equivalent project management certification is considered an asset.
- Lean, Six Sigma, or Black Belt designation is strongly preferred.
Additional Competencies- Strong organizational and planning skills with attention to detail.
- Excellent communication, facilitation, and stakeholder management skills.
- Demonstrated ability to manage multiple initiatives concurrently and adapt in a dynamic environment.
- Strong analytical, problem-solving, and decision-support capabilities.
- High degree of professionalism, accountability, and sound judgment.
- Collaborative approach with the ability to influence without direct authority.
- Commitment to continuous improvement, process discipline, and service excellence.
Total Rewards- The annual salary range of $95,000 - $145,000 CAD, based on skills, experience, and education. We benchmark regularly to ensure fair, competitive pay and recognize individual contribution. This includes bonus, health and fitness spending, referral programs, flexible work arrangements, hybrid structure, and firm-paid benefits. Time off includes personal days, sick days, vacation, Firm paid SOAR (Switch Off and Relax) days and extended holiday closures.
Giving Back- Segal supports community involvement through events through our Giving Beyond Today program our annual paid volunteer day.
Life at Segal- We believe work should be engaging, supportive and a little fun. Segal team members enjoy firm-wide special events, catered lunched, on-site games (PS5, pool table, foosball), team BINGO, dedicated mediation room, regular event draws, free ROM and AGO tickets, and fun activities through-out the year.
Learning & Development- We invest in continuous learning through training, coaching, professional development and CPA PERT support
CFE Success Program- CFE writers receive paid study leave, paid, exam days, financial support, and mentorship to help them succeed.
