Notion

Lifecycle Marketing Lead

Notion$230K — $270K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in lifecycle marketing, product management, or growth marketing, with a focus on product-led growth (PLG) preferred.
  • Proven success in managing continuous, triggered lifecycle programs that achieve measurable outcomes in adoption and retention.
  • Solid understanding of MarTech systems, including reverse ETL, data pipelines, APIs, and webhooks for efficient workflow management.
  • Ability to design A/B tests with clear hypotheses and explain results to non-technical stakeholders.
  • Exceptional customer empathy and segmentation skills, capable of turning quantitative and qualitative data into actionable insights.

Responsibilities

  • Own and execute lifecycle marketing strategies from concept to launch, focusing on user adoption and engagement.
  • Develop scalable systems for campaign execution and measurement, leveraging AI to enhance effectiveness and speed.
  • Transform customer insights into targeted engagement initiatives across various communication channels.
  • Collaborate with data teams to establish metrics, implement tracking systems, and analyze campaign performance.
  • Lead and mentor a team of lifecycle marketers, setting high standards in a fast-evolving landscape.

Benefits

  • Flexible work options with in-office Anchor Days for collaboration.
  • Equity opportunities as part of the compensation package.
  • Access to a supportive and innovative work culture that values AI integration.
Full Job Description
About the Role:

Notion has millions of users who rely on Lifecycle Marketing to help them get value from our products quickly, repeatedly, and in ways that stick. We're looking for an experienced Lifecycle Marketer to join our Product team to help bring the engine that drives adoption and engagement across the customer journey into an AI-native landscape, helping to intelligently move users from first value to deeper habits and workflows.

What makes this different than a standard lifecycle marketer: This is a high-impact role helping to rethink the growth engine responsible for driving customer engagement and retention at Notion. You won't just build campaigns, you'll imagine how marketing works using AI to automate, personalize and scale impact.

In this role, you'll build always-on, intelligent growth programs that help users discover the right features at the right time, build confidence, and deepen usage over time. You'll partner closely with Product Growth, Engineering, Product Marketing, and Data Science to turn customer context and product signals into targeted experiences across channels such as email and in-product, continuously improving them through experimentation.

Just as important, you'll help us scale by rethinking how our underlying systems that power development, delivery, measurement, and workflows can work in the world of Agent and AI automation, all with aim to make growth programs faster to ship, easier to iterate, and smarter over time.

Finally, you will be a customer advocate. You'll stay close to user needs and pain points by synthesizing inputs from research, support, community feedback, and sales-facing learnings, then partner with PMM and Product to translate those insights into messaging and experiences that resonate. You'll also close the loop: bringing engagement data, experiment results, and behavioral patterns back to the business so that lifecycle learnings shape product decisions, roadmap priorities, and go-to-market strategy.

This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We're looking for someone who's excited to work alongside the team during those days.

What You'll Achieve:
  • Own always-on lifecycle journeys end-to-end: Design and run growth programs that drive adoption, repeat usage, and monetization outcomes, turning "first try" into "part of how I work". Act as a strategic operator, you'll bring work from high-level strategy through to launch, owning everything in between.
  • Build systems that scale: Bring systems thinking to how Lifecycle Marketing operates-from intake and campaign execution to QA, measurement, and channel governance-using AI and automation to increase velocity and quality across programs. Flex technical fluency in product-led marketing, including reverse ETL, data pipelines, APIs, webhooks, and event-based triggers to design sophisticated, personalized journeys.
  • Translate customer signals into targeted engagement: Synthesize research, support, community, and sales inputs into audience definitions and behavioral triggers that deliver the right message at the right moment-across email and in-product-for every user context, from new members to power users. Turn engagement data, experiment results, and behavioral patterns into clear readouts, roadmap influence, and persuasive narratives for stakeholders.
  • Be data-backed: Partner with Data and Product to define hypotheses, implement tracking, measure lift, and share learnings. Bring alignment on lifecycle touchpoints with Product Growth and PMMs to ensure cohesive, not disconnected, experiences.
  • Build a world-class team: Lead and define the bleed edge for a team of lifecycle marketers who are defining the future in a rapidly changing environment.


Skills You'll Need to Bring:
  • 8+ years experience in lifecycle marketing, product management, growth marketing, product marketing, or product-led engagement, with PLG experience preferred
  • Proven track record owning always-on, triggered lifecycle programs end to end that drive measurable adoption, retention, and monetization outcomes
  • Strong MarTech system fluency in concepts such as reverse ETL, data pipelines, APIs, webhooks, and more that enable you to build workflows from brief to build, to launch and measure
  • Systems mindset and love for building repeatable processes and improving tooling to scale quality and velocity with the help of AI and Agents. You can answer the question of "what have you built with AI in the last 90 days?"
  • Comfort with designing A/B tests with pre-registered hypotheses and holdout groups. You can explain statistical significance to a non-technical stakeholder.
  • Strong customer empathy and segmentation instincts-able to synthesize qualitative + quantitative inputs into clear audience definitions, intent models, and lifecycle interventions.
  • Excellent messaging and copy craft with a user-first lens, able to turn fuzzy problems into clear narratives and next best actions
  • Strong storytelling and stakeholder management skills, with the ability to turn insights into clear strategy, priorities, and persuasive narratives
  • Analytical strength and ability to define success metrics, partner with Data and Engineering on eventing, and evaluate results with discipline
  • You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.


Nice to Haves:
  • Experience across B2B, B2C, and B2C2B surfaces and journeys
  • Experience with Customer.io, Figma, HTML, and basic SQL
  • Comfort using AI and automation tools to streamline lifecycle operations and enable personalization at scale
  • Experience partnering closely with Product Growth teams and shipping in high-velocity environments


Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $230,000 - $270,000 per year.

#LI-Onsite
A Note on AI

You don't need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement - when that's the case, we'll say so explicitly in the qualifications. People who thrive here don't treat AI as a novelty. They use it to think better, and make their work easier for others to build on.

About Notion

Notion is a software company that provides a productivity and collaboration platform for teams. The company's platform offers a range of features, including note-taking, project management, and task tracking. Notion's software is designed to help teams streamline their workflows and improve their productivity. The company was founded in 2016 and is headquartered in San Francisco, California.
Learn more about Notion
Size
300 employees
Industry
Net Income
-$80 million
Founded
2016
Revenue
$80 million
NASDAQ

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