Moody's Investors Service

Let's begin! Senior Communications Strategist, Global Customer & Strategic Communications (15436)

Moody's Investors Service • $86K — $124K *
New York, NY 10025In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years in communications, public relations, content strategy, or integrated marketing, in agency or in-house settings
  • Hands-on experience managing integrated, multi-channel campaigns, especially thought leadership programs
  • Strong project management skills with the ability to coordinate multiple workstreams and stakeholders
  • Excellent writing and editorial judgment for complex business and finance topics
  • Experience with research-driven content and collaboration with data and design teams
  • Strong collaboration skills, including preparing materials for senior executives
  • Fluency with modern content channels and AI tools for efficiency and workflow enhancement

Responsibilities

  • Manage daily operations of enterprise communications campaigns, including content calendar and editorial pipeline
  • Execute integrated campaign moments that build audience and authority over time
  • Support development of research-based content products, managing timelines from concept to publication
  • Draft executive thought leadership materials that connect senior leaders' voices to core themes
  • Coordinate campaign execution across various teams, ensuring timelines and deliverables are met
  • Translate complex risk and finance topics into clear narratives for senior audiences
  • Track and report on campaign performance, using data to inform content decisions

Benefits

  • Medical, dental, and vision insurance
  • Parental leave and paid time off
  • 401(k) plan with employee and company contributions
  • Life, disability, and accident insurance
  • Discounted employee stock purchase plan
  • Tuition reimbursement
Full Job Description
Skills and Competencies
  • 5-7 years of experience in communications, public relations, content strategy, or integrated marketing, in an agency or in-house setting
  • Hands-on experience supporting or managing integrated, multi-channel campaigns - ideally thought leadership programs - through launch and beyond
  • Strong project management instincts: comfortable coordinating multiple workstreams, stakeholders, and deadlines with disciplined follow-through
  • Excellent writing and editorial judgment, with the ability to produce executive-ready content on complex business, finance, or risk topics; familiarity with financial services or other complex B2B environments is preferred
  • Exposure to research-driven content (surveys, indices, or data-led reports) and to working with data, design, and digital teams to bring it to life
  • Strong collaboration and stakeholder coordination skills, including preparing materials for senior executives and managing feedback loops with care
  • Fluency with modern content and distribution channels and with using AI tools to work smarter across research, drafting, and production
  • Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use.

Education
  • Undergraduate degree in communications, journalism, marketing, business, or a related discipline

Responsibilities

Power the editorial engine-driving content pipelines, cross-functional execution, executive-ready storytelling, and performance insights.
  • Manage day-to-day operations of enterprise communications campaigns, including the content calendar, editorial pipeline, and activation roadmap across the website, case studies, executive content, events, and social channels
  • Execute integrated campaign moments - anchor content, derivative formats, and coordinated distribution - that build audience and authority over time rather than as one-off launches
  • Support the development of research-based content products (reports, surveys, and sector case studies), managing workstreams, timelines, and production from concept through publication
  • Draft executive thought leadership - bylines, LinkedIn content, and supporting materials - that connects senior leaders' voices to the platform's core themes
  • Coordinate campaign execution across Brand, Marketing, Events, Digital, and business-unit partners, keeping deliverables, reviews, and timelines on track
  • Translate complex risk, finance, and economic subject matter into clear, compelling narratives for C-suite and senior decision-maker audiences
  • Track and report campaign performance and audience engagement, using data to inform content decisions and demonstrate impact
  • Support the team's broader remit, including enterprise strategic narratives, corporate announcement communications, and reputation-related initiatives as priorities require

About the Team

The Senior External Communications Strategist will sit within the Reputation Communications team, part of Global Corporate Affairs and Moody's Shared Services - the branch of Moody's responsible for providing professional services that support the success of our global Moody's Ratings and Moody's Analytics businesses. Reputation Communications safeguards the enterprise narrative across the audiences that shape Moody's reputation - customers, investors, regulators, employees, and the executives who speak on the company's behalf - and leads the company's response in its most consequential moments. The Global Customer and Strategic Communications group within it owns enterprise strategic narratives, thought leadership, partnership and corporate announcement communications, and crisis readiness. By joining this team, you will contribute to high-visibility work that shapes how one of the world's most trusted financial institutions connects with its stakeholders globally, including through the innovative and responsible use of AI-powered tools to sharpen content and accelerate impact.

For US-based roles only: the anticipated hiring base salary range for this position is $86,000.00 - $124,700.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

About Moody's Investors Service

Moody's Investors Service is a bond credit rating business that provides research, credit rating, and financial risk analysis services. The company’s ratings and analysis track debt that covers various countries, corporate issuers, public finance issuers, and structured finance obligations. Additionally, the company also offers predictive ratings, research and investor briefings, pricing and valuation tools, and credit opinions. The company’s primary goal is to help investors analyze the credit risks associated with fixed-income securities. Moody’s Investor Service rates debt securities in several market segments related to public and commercial securities in the bond market. These include government, municipal and corporate bonds; managed investments such as money market funds, fixed-income funds, and hedge funds; financial institutions that include banks and non-bank finance companies; and asset classes in structured finance. Considered one of the Big Three credit rating agencies, Moody’s Investor Service employs approximately 6,100 people worldwide and maintains a presence in 28 countries. Moody’s Investor Service was founded by John Moody in 1999 and is headquartered in New York City, United States.

Moody's Investors Service Careers

Join the esteemed team at Moody's Investors Service, a leading global provider of credit ratings, research, and risk analysis. This is a prime opportunity to be part of a company that values professional growth, leadership, and innovation in the financial industry.

Work You’ll Do

At Moody's Investors Service, the focus is on empowering the financial community to make better decisions through high-quality, independent, and rigorous analytics. The team at Moody's Investors Service is dedicated to maintaining and enhancing the transparency, integrity, and efficiency of global markets.

Explore Job Opportunities and Internships

Moody's Investors Service offers a variety of career paths, including full-time positions and internships that provide valuable industry experience. The company is committed to fostering a culture of excellence where skilled, passionate, and solution-driven team players thrive.

Innovative Work Environment

Engage in work that matters with a team that combines deep industry expertise with innovation to deliver insights that matter to global markets. Moody's Investors Service is at the forefront of integrating cutting-edge technology and data analysis in the financial sector.

Professional Growth and Development

Moody's Investors Service believes in future-proofing careers by offering unmatched opportunities for professional development and advancement. Whether through leadership programs, diversity training, or networking events, employees are equipped to excel in their careers and contribute to the company's success.

Benefits and Culture

The culture at Moody's Investors Service is built on a foundation of respect, integrity, and inclusion. Employees enjoy comprehensive benefits designed to support their health, well-being, and financial security. The company's commitment to diversity and inclusive growth makes it a leader not just in financial services, but also as an employer of choice.

Join the Team

Discover the range of positions available, from analyst roles to leadership opportunities. Moody's Investors Service is actively hiring and looking for individuals who bring creativity, teamwork, and a strong work ethic to the table.

Prepare for Your Interview

To join Moody's Investors Service, start by tailoring your resume to highlight relevant skills and experiences. Prepare for your interview by researching the company's impact on the financial industry and come ready to discuss how your background aligns with the company's goals and values.

Stay Connected

Keep up to date with the latest from Moody's Investors Service by following their career blog. Gain insights from insiders, and stay informed about new job openings and industry news.

Career Advancement at Moody's Investors Service

With a steadfast commitment to nurturing talent and a clear path for career advancement, Moody's Investors Service remains a top choice for professionals aiming to excel in the financial sector. Explore how you can contribute to and benefit from the company's legacy of success.

Search Moody's Investors Service Jobs

Find the position that matches your skills and interests. Moody's Investors Service is looking for dedicated, curious, and innovative professionals to join their team. Explore the exciting and rewarding opportunities that await at Moody's Investors Service.
Learn more about Moody's Investors Service
Industry
Finance & Insurance
Founded
1900
* Ladders Estimates

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