American Express

Manager - Risk Management

American Express • $110K — $130K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in leading complex projects with regulatory compliance focus.
  • Strong communication and relationship management skills for engaging with diverse stakeholders.
  • Proven project management and problem-solving abilities in dynamic environments.
  • Ability to manage multiple priorities and conflicts while maintaining quality deliverables.
  • Strong analytical skills with proficiency in data tracking and reporting.
  • High proficiency in MS Visio, PowerPoint, and advanced Excel.

Responsibilities

  • Drive critical AML/KYC initiatives aligned with strategic priorities.
  • Execute AML regulatory changes and KYC requirements in collaboration with stakeholders.
  • Support the operational risk framework and ensure compliance with policies.
  • Assist in internal and external audits related to AML & KYC functions.
  • Act as a trusted advisor for risk assessment and mitigation strategies.
  • Prepare status reports for Senior Leadership Steering Committees.

Benefits

  • Competitive base salaries.
  • Bonus incentives.
  • Support for financial well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid, onsite, or virtual arrangements.
  • Generous paid parental leave policies.
  • Free access to global on-site wellness centers.
  • Confidential counseling support through the Healthy Minds program.
  • Career development and training opportunities.
Full Job Description
Job Description

The objective of the Financial Crimes and ICS Data Office team is to establish a robust and sustainable framework for Anti-Money Laundering (AML) and Know Your Customer (KYC) while simultaneously ensuring the effective implementation of KYC/AML regulatory obligations. This team provides support to business units in fulfilling all relevant operational risk, regulatory, and compliance requirements. The role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Purpose of the Role:

The main area of responsibility for this position is to support the governance of Governance & Control framework within ICS, with a focus on ensuring compliance with regulatory landscape in Canada. This is a Band 35 role. We are looking for an experienced candidate who can demonstrate a truly collaborative approach to project delivery and management of our stakeholders. The ideal candidate will be able to show a track record of operating effectively in high pressure, rapidly changing circumstances without ever compromising quality of delivery.

Responsibilities

The main responsibilities for this role include but are not limited to the following list:
  • Drive delivery of critical AML/KYC initiatives for the market in line with strategic priorities and AML roadmap.
  • Will be responsible for the end-to-end execution of AML regulatory changes and KYC requirements in partnership with business & stakeholders across teams, managing program governance and ensuring effective implementation.
  • Supporting the business in execution of the company's operational risk framework, ensuring compliance with the requirements of the Enterprise-wide Operational Risk Policy and related guidance.
  • Supporting internal/external audits and reviews related to AML & KYC functions.
  • Acting as a trusted advisor supporting the business on assessing, mitigating, and accepting risk; ensuring a strong control focus is integrated into day-to-day operations and risks are managed effectively with root causes identified and addressed.
  • Prepare and collate status reports on the key initiatives to go into Senior Leadership Steering Committees.


Qualifications

Minimum Qualifications:
  • Proven experience leading large complex projects/programs of change through to execution, ensuring compliance with regulatory control management requirements.
  • Exceptional and confident communication, and relationship management skills to lead, influence and work closely with a large audience of partners at various levels of seniority and cross-functional partners, with proven experience of producing executive-level updates.
  • Project management, organizational and problem-solving skills with demonstrable experience in navigating changing circumstances/evolving landscape.
  • Demonstrated ability in balancing multiple demands and expectations, managing conflicts while operating in a fast-paced, highly complex environment, ensuring quality and impact of program deliverables. Essential to be able to demonstrate strong resilience and calm approach under pressure.
  • Ability to ask the "right" questions without having extensive knowledge in a particular business area.
  • Strong analytics, tracking/reporting of metrics/data, and structured problem-solving skills.
  • High levels of proficiency in MS Visio, PowerPoint, Excel with advanced excel being an advantage for success in this role.
    Preferred Qualifications:
  • 10+ years overall experience in related field including minimum 5 years people leadership experience.
  • Master's degree.
  • Experience in Operational Risk Management, Compliance, Internal Audit, AML/CFT or a related discipline.
  • Knowledge and experience of the German & Austrian / European Regulatory environment will be a strong advantage.
  • Previous experience leading and performing analysis using advanced Excel, SQL or similar.


Employment eligibility to work with American Express is required as the company will not pursue visa sponsorship for these positions

The job posting is for an existing vacancy.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities


About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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