Job Summary

The Learning Consultant is a consultative role responsible for understanding the assigned business line’s strategy, priorities, performance needs, and learning requirements. This role develops learning solutions that are relevant, practical, and aligned with the assigned business line’s goals, context, and measures of success.

The Learning Consultant builds sustained partnerships with leaders, subject matter experts, and employees within the assigned business line to develop a shared understanding of its priorities, performance needs, and operating context. The role translates those insights into responsive learning strategies and solutions that strengthen capability, readiness, and performance. The Learning Consultant connects with GL&D and other partners as needed, using enterprise standards and shared resources as guardrails while ensuring solutions remain relevant to the business line’s needs.

Key Responsibilities

Consultation & partnership

• Build and maintain trusted advisor relationships with business leaders and develop a deep understanding of its strategy, operating context, talent, and performance priorities to understand performance priorities and capability gaps
• Lead structured discovery and diagnostic conversations to identify root causes of performance gaps, including learning and non‑learning factors.
• Guide stakeholders toward enterprise‑aligned solutions that address the business line’s needs
• Act as a connector across assigned business line, GL&D, and HR to drive shared ownership and clarity

Program design, delivery & governance

• Translate business line strategy into structured learning journeys, programs, and experiences
• Partner with instructional designers, facilitators, and subject matter experts to ensure solutions align to the strategy and to align resources and execution
• Establish governance routines, prioritization mechanisms, and decision forums to maintain focus and momentum
• Ensure programs are scalable, sustainable, and integrated into flow of work

Measurement, evaluation & impact

• Define success metrics tied to capability, readiness, employee performance, and outcomes defined with the assigned business line
• Apply formal measurement and evaluation approaches aligned to ISO standards (e.g., effectiveness, efficiency, and impact)
• Analyze qualitative and quantitative data to assess program performance and inform continuous improvement
• Communicate impact through clear, executive‑ready insights and storytelling

Basic Qualifications

• Six or more years of learning and development, HR, business, or managerial experience

Preferred Skills/Experience

• Demonstrated experience building strong business partnerships and leading learning solutions that address complex, business-specific needs
• Strong consulting skills with the ability to influence peers and leaders
• Deep understanding of business consulting, learning strategy, capability development, or performance improvement
• Expertise in adult learning principles and modern, blended learning approaches
• Experience using formal measurement frameworks and data to drive decisions
• Strong business acumen with the ability to connect learning strategy to business line priorities, performance goals, employee needs, and measurable outcomes.

Location Expectations

This role requires working from a U.S. Bank hub location three (3) or more days per week.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00

Posting may be closed earlier due to high volume of applicants.