Charles Schwab

Senior Instructional Designer

Charles Schwab • $95K — $115K *
Austin, TX 78745In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 6+ years of experience in creating self-paced, blended, and instructor-led learning solutions
  • Portfolio showcasing complex learning solutions with strategic design and measurable outcomes
  • Formal education or certification in instructional design or adult learning principles
  • Experience with generative AI for learning solution creation and evaluation
  • Strong writing skills focused on clarity and understanding
  • Ability to manage multiple high-complexity projects simultaneously
  • Advanced graphic design and multimedia content creation skills

Responsibilities

  • Design and develop learning experiences using the ADDIE model and adult learning principles
  • Conduct needs analyses to define learning goals and project scope
  • Build comprehensive training plans aligned with business results
  • Create content outlines, storyboards, and prototypes
  • Develop effective learning materials for various modalities, including eLearning and in-person instruction
  • Write compelling training content that simplifies complex topics
  • Define project requirements, timelines, and work plans to meet deadlines
  • Manage the review process to ensure quality and alignment
  • Apply standards and guidelines, including Web Content Accessibility Guidelines (WCAG)
  • Build and maintain partnerships with stakeholders and subject matter experts
  • Facilitate productive project meetings to set goals and communicate effectively
  • Address risks and scope changes proactively
  • Create impactful graphics and visuals to enhance learning
  • Leverage AI thoughtfully to strengthen learning experiences and business outcomes
  • Contribute to the overall team strategy for learning solutions
  • Mentor and elevate design practices through consultation and feedback
  • Evaluate learning effectiveness and improve outcomes using data

Benefits

  • Flexible work arrangements
  • Professional development opportunities
  • Access to cutting-edge technologies
  • Collaborative and innovative work environment
  • Health and wellness programs
Full Job Description
As a Senior Manager, Instructional Designer, you will work as a hands-on individual contributor and serve as a trusted partner in analyzing needs and designing high-impact, measurable learning experiences aligned to business priorities. You will bring a passion for thoughtful design, a love of learning, and a strong desire to make a meaningful impact through work that helps individuals and the organization succeed.

Key Responsibilities:

 

  • Design and develop learning experiences using the ADDIE model, grounded in adult learning principles and aligned to business outcomes
  • Conduct needs analyses to define learning goals, delivery methods, project scope, and success measures
  • Build training plans that address the who, what, when, where, why, and how, with a focus on achieving business results through learning
  • Create content outlines, storyboards, prototypes, and other design artifacts to support development
  • Develop effective learning materials for multiple modalities, such as eLearning, video, virtual and in‑person instruction
  • Write clear, compelling training content that simplifies complex topics while following Schwab’s writing standards
  • Define requirements, scope, timelines, and work plans to meet milestones and delivery deadlines
  • Manage the review and feedback process to ensure quality and alignment
  • Apply team standards, Web Content Accessibility Guidelines (WCAG), and established processes and policies
  • Build and maintain strong partnerships with stakeholders, colleagues, and subject matter experts
  • Facilitate productive project meetings by setting goals, communicating clearly, and listening actively
  • Communicate risks, needs, and recommendations when scope shifts or challenges arise
  • Use visual and instructional design principles to create graphics and visuals that enhance learning
  • Apply AI thoughtfully in learning design to improve efficiency, strengthen learning experiences, and support responsible, measurable business outcomes
  • Contribute to team strategy and the continued evolution of Learning Solutions as a learning organization
  • Share expertise and elevate design practices through consultation, feedback, and mentorship
  • Evaluate learning effectiveness using data and feedback to improve learner and business outcomes
What you have

To ensure we fulfill our promise of “challenging the status quo”, this role has specific qualifications candidates should have for success:

 

Required Qualifications:

 

  • At least 6+ years of experience creating self‑paced, blended, and instructor‑led learning solutions
  • Portfolio demonstrating senior-level work on complex learning solutions, including strategic design decisions and measurable outcomes
  • Formal education, certification, or equivalent training in instructional design, adult learning, learning theory, or a related field
  • Experience using generative AI to create effective learning solutions and evaluate outputs for quality, accessibility, and responsible use
  • Strong writing and editorial skills with a focus on clarity and ease of understanding
  • Ability to handle large, high complexity projects concurrently
  • Advanced skills in graphic design, video, audio, and multimedia content creation

Preferred Qualifications:

 

  • Strong time management and project management skills, with the ability to balance multiple projects
  • Experience leading complex learning projects with multiple partners and workstreams
  • Ability to collaborate effectively with a wide variety of partners and project teams
  • Proven success learning quickly and applying new technologies, including the DCMS, generative AI evolutions, and Adobe Creative Suite
  • Demonstrated ability to problem solve, adapt to change, and influence in a client‑centric environment
  • Exceptional attention to detail, organization, and follow‑through
  • Self‑leadership and accountability

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Finance & Insurance
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ
SCHW
* Ladders Estimates

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