Lead Technical Product Manager

Zoom Video Communications, Inc.

$146K — $339K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in technical product management, platform architecture, or systems engineering, security, and data sovereignty domains.
  • Deep understanding of real-time media networking and cryptographic key management.
  • Ability to own a major product area from strategy to execution and impact measurement.
  • Experience navigating complex technical architectures across multiple products and teams.
  • Familiarity with regulated industries and their data residency, sovereignty, and compliance requirements.
  • Experience with enterprise sales, including hardware engagements and multi-stakeholder procurement.
  • Track record of managing high-revenue product portfolios with direct customer engagement.

Responsibilities

  • Define and execute a multi-quarter product architecture and roadmap balancing customer needs with scalability.
  • Translate complex technical concepts into clear strategies for executive stakeholders.
  • Collaborate with Engineering, Security, Sales, and Customer Success for alignment and delivery across multiple product surfaces.
  • Engage with enterprise customers and industry partners to shape product direction based on requirements.
  • Drive product launches, customer adoption, and track measurable business outcomes through insights.

Benefits

  • Comprehensive employee benefits program designed for physical, mental, emotional, and financial health.
  • Support for work-life balance and meaningful community contributions.
Full Job Description
What You Can Expect

You will own and drive Zoom's Enterprise Infrastructure portfolio - covering data sovereignty, network resilience, and cryptographic key management for regulated customers in financial services, government, healthcare, and education. You'll define strategy, shape the roadmap, and lead execution across three interconnected pillars at the intersection of AI, real-time media, and enterprise security. This is a senior IC role requiring deep technical fluency, strong strategic judgment, and the ability to influence engineering, security, sales, and executive leadership without formal authority.

Responsibilities
  • Defining and executing a multi-quarter product architecture and roadmap, balancing customer-driven requirements with platform scalability and business impact.
  • Translating deep technical complexity into clear strategic narratives for executive audiences.
  • Partnering with Engineering, Security, Sales, and Customer Success to drive alignment and delivery. This portfolio touches every major Zoom product surface - you must be effective at influencing across organizational boundaries.
  • Partnering with enterprise customers and industry partners to identify requirements and shape product direction.
  • Driving product launches, adoption, and measurable business outcomes using customer and market insights.


What We're Looking for
  • 10+ years in technical product management, platform architecture, or systems engineering, security, and data sovereignty domains.
  • Have a deep understanding of real-time media networking, cryptographic key management , on-premises/hybrid cloud deployment models.
  • Demonstrate the ability to own a major product area end-to-end from strategy definition through execution and business impact measurement.
  • Have experience navigating complex, cross-cutting technical architectures that span multiple product surfaces and engineering teams.
  • Be familiar with regulated industries (financial services, government, healthcare, EDU) and their data residency, sovereignty, and compliance requirements.
  • Bring experience with enterprise sales motions involving hardware, proof-of-concept engagements, and multi-stakeholder procurement.
  • Possess a track record of managing high-revenue product portfolios with direct strategic customer engagement.


Salary Range or On Target Earnings:

Minimum:
$146,700.00

Maximum:
$339,300.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

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