NICE Ltd.

Lead Software Architect

NICE Ltd. • $130K — $160K *
Sandy, UT 84092In-Person
Enterprise Technology
11 - 15 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • BS in Computer Science or equivalent experience.
  • 15+ years of software development experience.
  • 5+ years in designing or architecting large-scale systems.
  • Expertise in C# and familiarity with Go, Java, or similar.
  • Proficiency in Front End Technologies, preferably React or similar.
  • Experience with both relational and non-relational databases.
  • Familiarity with AI-assisted development tools.

Responsibilities

  • Set technical direction, including platform vision and infrastructure strategy.
  • Design and evolve cloud-native, API-first systems.
  • Architect distributed services focused on scalability, performance, and security.
  • Integrate AI practices into engineering workflows using tools like GitHub Copilot.
  • Promote automation in testing, code refactoring, and large-scale codebase exploration.
  • Own architecture throughout implementation and monitor long-term effects.
  • Mentor teams and improve engineering standards.

Benefits

  • Opportunity to influence architectural direction of core platforms.
  • Work on systems at enterprise scale with dedicated teams.
  • Shape the company’s AI-First software engineering strategy.
  • Engage in a culture of ownership and continuous improvement.
Full Job Description
Overview

As a Senior Software Architect, you will play a critical role in defining and evolving the technical direction of our client-facing products and internal platforms. You will architect scalable, cloud-native, API-first systems while contributing to modern development workflows and AI-driven engineering practices. Your leadership will guide teams in building reliable, secure, high-performance distributed systems and integrating emerging AI capabilities-including conversational AI, AI-assisted development workflows, and platform-level automation.
What You'll Do
Architect & Lead
  • Set end-to-end technical direction, including platform vision, technology choices, architectural patterns, and infrastructure strategy.
  • Design, document, and evolve cloud-native, API-first systems integrating web clients, internal services, and external partners.
  • Architect distributed services that emphasize scalability, performance, reliability, observability, and security.
AI & Modern Engineering Integration
  • Integrate AI-assisted development practices into engineering workflows, including tools like Claude Code, GitHub Copilot, or similar.
  • Promote AI-driven automation such as test generation, code refactoring, dependency analysis, and large-scale codebase exploration.
  • Contribute to conversational AI platforms, messaging pipelines, data flows, and ML-adjacent integrations.
  • Identify opportunities to incorporate ML/AI capabilities into platform features and system components.
Delivery & Ownership
  • Own architecture through implementation, testing, deployment, monitoring, iteration, and long-term stewardship.
  • Align architecture with product strategy through tight collaboration with Product, Design, and Engineering.
  • Drive technical decisions and coordinate multi-team execution while elevating engineering standards.
Technical Excellence & Leadership
  • Provide mentorship and architectural guidance across teams.
  • Conduct thorough code and architecture reviews to raise engineering quality.
  • Improve CI/CD pipelines, development workflows, and operational excellence.
  • Diagnose and resolve complex performance bottlenecks across all layers of the stack.
  • Foster a culture of ownership, experimentation, continuous improvement, and AI-augmented engineering.
Required Qualifications
  • BS in Computer Science or equivalent experience.
  • 15+ years of software development experience.
  • 5+ years designing or architecting large-scale systems.
  • Expertise in C# and familiarity with Go, Java, or similar.
  • Expertise in Front End Technologies, preferably React or similar.
  • Experience with relational and non-relational databases.
  • Experience with AI-assisted development tools.
  • Strong understanding of distributed systems and microservices.
  • Experience developing RESTful services and API-first architectures.
  • Working knowledge of CI/CD and DevOps tooling.
  • Strong communication and architectural documentation skills.
Preferred Qualifications
  • MS in Computer Science.
  • Experience with Azure cloud services (CosmosDB, Service Bus, App Services, etc.).
  • Experience with AWS or hybrid cloud environments.
  • Experience with Angular or modern web frameworks.
  • 2+ years formal architecture experience.
  • 7+ years technical leadership experience.
  • Experience integrating AI/ML capabilities into platforms.
  • Understanding of machine learning concepts.
  • Experience with telecommunications, real-time systems, or enterprise cloud platforms.
Why Join Us

You will influence the architectural direction of core platforms while shaping the future of the company's AI-First software engineering strategy. Work on systems at enterprise scale with teams committed to quality, innovation, and modern engineering excellence.

About NICE Ltd.

NICE Ltd. is an Israel-based company, specializing in telephone voice recording, data security, surveillance, and Robotic Process Automation as well as systems that analyze recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. The primary listing of the company's shares is on the Tel Aviv Stock Exchange; where it is part of the TA-35 Index. Barak Eilam became CEO in April 2014, replacing Zeevi Bregman. Eilam previously headed the company's Americas division. As of November, 2020 the company had ~6,800 employees. NICE was founded in 1986 as Neptune Intelligence Computer Engineering by 7 Israeli former army colleagues. The company initially focused on developing technology for security and defense applications, but soon refocused their efforts on civilian applications, mainly for contact center, financial services and business intelligence markets.
Learn more about NICE Ltd.
Size
7,102 employees
Market Cap
$12.3 billion
Industry
Enterprise Technology
Net Income
$196.6 million
Founded
2000
5 Year Trend
+13.6%
Revenue
$1.6 billion
NASDAQ
NICE
* Ladders Estimates

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