Lead, Sales Performance & InsightsPosition Summary: The Lead, Sales Performance & Insights is strategic, business-facing role responsible for equipping the sales organization with the tools, intelligence, and support needed to accelerate revenue growth and reduce the cost of sales. This leader delivers forward-looking insights, drives continuous improvement, and works directly with senior leadership to identify and capture growth opportunities. This role reports to Sr. Leader, Sales Effectiveness & Operations. The individual must exhibit the following core attributes of the TireHub commitment:
- Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.
- Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.
- Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end.
- Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast.
Role Specifics: Sales Performance & Analytics- Proactively monitors sales performance and delivers predictive analysis on sales, planning, and budgeting data to support strategic decision-making.
- Leads pipeline and forecast analysis, identifying gaps including dormant accounts, declining trends, and share-of-account opportunities.
- Delivers key sales reporting (daily, weekly, monthly) and ad hoc analysis to support leadership reviews.
- Provides performance insights at the rep, region, and account level and recommend actions to improve results.
- Ensures CRM data integrity and champion data quality across the sales organization.
Continuous Improvement & Process- Leads the development and management of a sales continuous improvement program covering systems, methodology, training, and communications.
- Identifies and prioritizes process improvement opportunities in collaboration with sales leadership.
- Facilitates the implementation of new programs and initiatives across the sales organization.
Technology & Tools- Leads the optimization of sales technology tools and leverage insights from those platforms to drive sales force effectiveness.
- Applies knowledge of CRM, ERP, and data analytics platforms (Power BI, Tableau) to elevate organizational capability.
Communications- Partners with Sales Leadership and Talent Development to design and execute a sales training plan that builds and reinforces critical selling competencies.
- Reviews and approves internal sales communications to ensure all materials are on-brand, insightful, and actionable.
Cross-Functional Collaboration- Leads and influences across a matrixed organization, building strong partnerships with internal stakeholders.
- Supports the sales organization in the S&OP process, providing performance context, market intelligence, and inventory insight.
- Leads the development of the IT roadmap to the sales organization.
Training & Compliance- Ensures individual personal adherence to TireHub policies, procedures, and guidelines.
- Participates and maintains ongoing training requirements through in-person, virtual or computer-based learning modules as assigned.
- Completes other tasks assigned by their supervisor or another member of Leadership, as requested.
Competencies:- Strategic Thinking - Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization.
- Entrepreneurship/Intrapreneurship: Recognizing (market or business) opportunities for current/new products/services and finance, considering them in a businesslike manner (profit focus, cost savings, delivery timing) and taking action; taking risks and achieving a business advantage.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Customer Focus - Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs,and giving high priority to customer satisfaction and customer service.
- Resourcefulness - Securing and deploying resources effectively and efficiently.
- Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
- Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Teamwork - Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
- Results orientation - Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance.
Education/Experience: - Bachelor's degree in Marketing, Sales, Data Science, Data Analytics, or related field preferred.
- 7-10 years of progressive experience in sales & marketing.
- 5+ years in data analytics and predictive analytics roles.
- 2+ years of tire industry sales and inventory experience.
- 2+ years of category management experience
- Demonstrated experience in sales training and communications development.
- Experience managing vendor and supplier relationships.
Required Knowledge, Skills, and Abilities: - Data Analytics tools knowledge (PowerBI, Tableau, etc.).
- Advanced proficiency in Microsoft Excel and the Microsoft Office Suite.
- Hands-on experience with CRM, ERP (Prophet 21 preferred), and data visualization tools (Power BI, Tableau).
- Working knowledge of eCommerce platforms.
Working Conditions:- Fast-paced and dynamic operating environment requires adaptability.
- Majority of time is spent sitting, constantly viewing monitors in a comfortable position with frequent opportunity to move around. There may be occasions to move or lift light articles.
- Occasional extended hours may be required during peak periods.
- This role reports to TireHub headquarters office in Dunwoody, GA and requires a strong in-person presence.
- Must be able to travel up to 25% for training, conferences, or other company locations as needed.
