The Role

Responsible for leading a large cross-functional team in the development and delivery of Lumen Consumer services aligned with business objectives, priorities and the portfolio roadmap. On-scope, on-time, and on-budget delivery of the product portfolio objectives, including business requirements definition, driving cohesive end-to-end solutions, creation and management of project structures, as well as alignment of resources are critical to the success of strategic initiatives. This role requires adherence to prescribed stage-gate new product development methodology (including mix of rapid development and staged development based on program goals and deliverables), project management, change management processes, strong communication skills, and implementation of project/business based financial controls. Serving as a critical business leader in the on-going evolution of the company's Product Solutions, the Lead Product Development Manager will establish relationships with key leaders from across the business and with external partners critical to the success of programs, including but not limited to direct interaction with individual contributors, manager, director, and vice president leadership.

The Main Responsibilities

• Meet or exceed committed business outcomes, including financial performance, customer experience and employee experience goals and objectives
• Lead team(s) to the on-scope, on-time and on-budget delivery of Product Management's PD initiatives: new product introductions, product features/platform enhancements, related process improvement efforts, etc.
• Liaison and leadership across/vertically throughout the Company to ensure relevant evolution of Core Solutions
  • Key Interactions: Intake, Prioritization, Planning, Scheduling, Tracking, Delivery & Launch
  • Partner Organizations: Works consistently with Product Management, Business Process Implementation, Software Delivery Organizations, Innovation, Architecture, Engineering, Finance, Business Unit, Operations, Sales, Sales Overlay and other organizations as part of the planning, design, development, and launch of new products and services
  • Development Process: Identification of appropriate development process based on needs (Rapid Development to Staged Development)
  • Resource Management: Identification and solicitation for commitment of required core and extended resources
  • Knowledge & Leadership: Product Development is the COO of responsible solutions area, with intimate knowledge of business drivers, market dynamics, product requirements, solutions interoperability, supporting systems/processes/people jointly accountable for the success of business outcomes across enterprise (non-consumer) business units
  • Conflict Resolution/Celebration of Success: Identification and resolution of barriers to success for both milestone attainment and achievement of desired business outcomes
• Maximizes the digital presence across the customer lifecycle (Learn, Buy, Get, Pay, Support)
• Ensures the effective transition of strategic programs from ideation to development to lifecycle management, delivering on the identified minimum viable experience (customer and employee) standards.

What We Look For in a Candidate

• Bachelor's Degree or equivalent education and experience
• 8 years of experience in product development, project management and portfolio management in the telecommunications or technology industry
• Experience in both Rapid and Staged product development processes
• Product Management certification preferred

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$105,786 - $141,047 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WY
$111,074 - $148,099 in these states: CO HI MI MN NC NH NV OR RI
$116,364 - $155,152 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:Benefits
Bonus Structure

#LI-Remote

What to Expect Next

Requisition #: 342854