Boulevard is looking for senior hands-on IT leader to modernize and scale our corporate technology function as we grow. Youll serve as the technical owner of our corporate IT environment, strengthening day-to-day operations while building the systems, automation, governance, and service standards required for a more proactive and scalable function. This is a high-impact player-coach opportunity for someone who enjoys moving between strategy and execution. Youll improve everything from identity, access, and endpoint management to employee onboarding, system health, and self-service-while partnering across the business to elevate Boulevards security, resilience, and overall employee technology experience. As the function evolves, youll also help shape its future structure, capabilities, and investment priorities. What youll do here: • Own our corporate IT environment: Serve as the senior technical owner across Boulevards systems, applications, endpoints, identity infrastructure, and employee technology experience. • Build for scale: Assess existing systems, processes, and controls to identify gaps, reduce risk, and establish a proactive, scalable IT operating model. • Modernize and automate: Lead improvements across applications, integrations, workflows, self-service capabilities, and AI-enabled solutions that reduce manual work. • Strengthen lifecycle management: Improve onboarding, offboarding, provisioning, access governance, device management, SaaS administration, and asset lifecycle processes. • Elevate service delivery: Establish clear documentation, metrics, service expectations, and support practices that create a consistent and effective employee experience. • Solve complex problems: Act as an escalation point for challenging technical issues, drive root-cause resolution, and eliminate recurring operational friction. • Partner across Boulevard: Collaborate with Security, People, Finance, Legal, Engineering, and business leaders on technology, compliance, access, continuity, and operational priorities. • Shape the functions future: Manage key vendors and technology partners while helping define Boulevards longer-term IT roadmap, team structure, capability gaps, and investment priorities. What youll need to thrive: • Extensive IT experience: 10+ years of progressive experience across corporate IT, enterprise technology, IT operations, workplace technology, or related disciplines. • High-growth SaaS expertise: Experience operating in a SaaS or high-growth technology environment and adapting systems and processes as organizational needs evolve. • Deep technical breadth: Strong expertise across identity and access management, endpoint management, SaaS administration, asset lifecycle management, and IT service delivery. • Player-coach approach: The ability to balance hands-on technical execution with functional leadership, mentorship, prioritization, and long-term planning. • Proven program leadership: Demonstrated success leading complex IT initiatives from problem identification through implementation, adoption, and operationalization. • Scalable and automation-first mindset: Experience building standards, controls, documentation, metrics, integrations, self-service workflows, and AI-enabled capabilities. • Strong business judgment: The ability to influence senior stakeholders and partner effectively across Security, People, Finance, Legal, Engineering, and other business functions, supported by working knowledge of security, compliance, incident management, business continuity, and disaster recovery. • Relevant background: A bachelors degree in Information Technology, Computer Science, Information Systems, or a related field is preferred; equivalent relevant experience will also be considered. Experience with vendor management, technology rationalization, contract renewals, or spend optimization is a plus. How well take care of you: At Boulevard, we work hard to structure compensation in a way that balances internal equity with local market competitiveness, and were happy to share a good-faith estimate of the base salary range for this role. For candidates in NYC, the SF Bay Area, and Seattle, the anticipated base salary range is $150,000-$177,000 per year. For all other U.S. locations, the anticipated base salary range is $136,000 - $160,000. In addition to this base compensation, this role may be eligible to participate in a variable compensation program. Final compensation will vary based on a variety of factors which include but are not limited to applicable experience, location, and final leveling. In addition to the wonderful people youll get to work with and challenging projects thatll push you - Boulevard is here to make sure youre always at the top of your game emotionally, mentally, and physically. • Weve got you covered with a 401(k) match plus dental, medical, vision, and life insurance. • Take a break whenever you need with our flexible vacation day policy. • Fully remote so you can choose where you want to work. Youll receive a work from home stipend every month. • #9829; Family planning resources and specialized support programs. • Equity: get ahead on the ground floor and grow with Boulevard. • Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. We recommend following our official LinkedIn page to stay up to date on all things Boulevard life!