World Wide Technology

Lead Field Technician

World Wide Technology$84K — $105K *
US-AnywhereRemote in United States
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience managing small teams
  • Proven adaptability and collaborative decision-making ability
  • Strong knowledge of network cabling and optic types
  • Familiarity with major command line protocols (e.g., Cisco IOS, JunOS)
  • Understanding of infrastructure technologies and networking protocols
  • Experience with network implementations and support
  • Related degree in computer science or electrical engineering or equivalent experience

Responsibilities

  • Lead installation projects and mentor junior field technicians
  • Coordinate and schedule field technicians for on-site work
  • Plan and oversee high-risk activities with a focus on risk mitigation
  • Act as the primary liaison for WWT and subcontractors on-site
  • Review and validate documentation for staging devices
  • Conduct safety briefings and ensure compliance with safety policies
  • Develop and execute site surveys to prepare field technicians for on-site tasks

Benefits

  • Health, Dental, and Vision Care with Onsite Health Centers
  • 401k Plan with Company Matching and Profit Sharing
  • Generous Paid Time Off starting at 20 days annually
  • Additional perks including Voluntary Legal and Pet Insurance
  • Comprehensive Employee Assistance Program and Wellness program
Full Job Description
Qualifications:

  • Leadership experience managing small teams
  • Ability to adapt, make decisions and collaborate is very important
  • Knowledge of network cabling, optic types
  • Knowledge of infrastructure technologies
  • Knowledge of major Command Line Protocols (Cisco IOS, JunOS, etc.) and common Networking Protocols
  • Knowledge of updating the OS for Cisco, Juniper and other networking gear.
  • Some experience in network implementations and support
  • Familiar with network heat maps and software inclusive of Ekahau
  • Related degree in computer science or electrical engineering or equivalent experience
  • BICSI Installer or equivalent knowledge
  • CCENT or equivalent knowledge
  • Network + or equivalent knowledge
  • A+ or equivalent
  • Datacenter experience
  • A minimum of 3 years' progressive experience in a related field
  • Some experience in network implementations and support
  • Experience communicating with peers or customers during problem resolution and operating efficiently under pressure.
  • Experience with small or medium-to-large, complex project scopes and ambiguous details within work environment
  • Ability to prioritize and use time management practices
  • Ability to prioritize tasks based on fluctuating needs
  • Ability to use judgement and analytical skills
  • Up to 75% travel


Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $84,000.00 to $105,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Lead Regional Field Technician (Site Foreman)

Travel: 75% travel

What will you be doing?

Lead Regional Field Technician responsible for overseeing cable installation teams and leading small, medium, and large-scale physical network migrations within WWT's Field Services Practice. In this role, you will provide technical leadership for field technicians, coordinate end-to-end field operations across diverse customer locations, conduct detailed site surveys, and deliver on-site smart hands support while ensuring high standards of quality, safety, and on-time project delivery.

Responsibilities:

  • Serve as the lead technical resource on installation projects, providing on-site leadership, guidance, and mentoring for junior staff.
  • Interview, schedule, and coordinate field technicians for on-site work and deliverable (as-built) processing.
  • Plan and coordinate high-risk activities, including live network integrations, with a strong focus on risk mitigation and clear escalation protocols.
  • Act as the on-site lead and primary liaison for WWT, partner resources, and subcontractors.
  • Review, analyze, and validate all supporting documentation required to stage devices in accordance with predefined specifications.
  • Conduct daily safety briefings and weekly toolbox talks, ensuring adherence to OSHA and company safety policies.
  • Develop documentation and procedures to be used for site surveys and on-site installation activities.
  • Perform site surveys and review findings with customers and field engineers to address remediation needs and ensure field technicians are prepared for successful on-site execution.
  • Collaborate with the Project Management team to plan and execute on-site activities.
  • Train field technicians on expectations, quality standards, and site work best practices.
  • Perform Dead on Arrival (DOA) and Green Light testing.
  • Conduct post-installation Quality Assurance to validate successful implementation.
  • Integrate infrastructure components in alignment with provided slotting matrices and cabling diagrams.
  • Provide console management access to enable remote engineering support.
  • Perform cabling installation tasks, including pulling, securing, splicing cable, and running conduit.
  • Handle physical device placement, including unboxing, racking, and mounting network equipment.

About World Wide Technology

World Wide Technology (WWT) is a technology solution provider that offers a wide range of services to businesses and organizations. The company was founded in 1990 and is headquartered in Maryland Heights, Missouri. WWT provides a variety of services, including consulting, design, integration, and managed services. The company has a strong focus on innovation and has been recognized for its efforts in this area. WWT has partnerships with many leading technology companies, including Cisco, Dell, and Microsoft. The company has a global presence, with offices in the United States, Europe, and Asia.
Learn more about World Wide Technology
Size
7,000 employees
Industry
Founded
1990

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