Postman

Key Account Director

Postman$120K — $150K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10-15 years of enterprise sales experience in strategic account management.
  • Experience selling technical products like developer tools and SaaS platforms.
  • Proven success in solution selling to senior technology leaders and securing multi-million dollar deals.
  • Strong background in navigating large organizations with complex structures.
  • Familiarity with enterprise buyer personas and their needs.
  • Collaborative mindset with experience working cross-functionally with technical teams.
  • Deep understanding of emerging technologies, particularly in AI and automation.

Responsibilities

  • Own and develop a portfolio of strategic enterprise accounts.
  • Engage with senior buyers to position Postman as a platform solution.
  • Drive sales campaigns to expand usage and increase enterprise value.
  • Lead complex solution sales cycles in various domains like security and AI.
  • Identify customer pain points to create tailored value propositions.
  • Orchestrate cross-functional collaboration for maximizing customer outcomes.
  • Track and report on account progress and pipeline health.
  • Act as a thought partner, staying informed on industry trends.

Benefits

  • Comprehensive medical coverage with flexible PTO.
  • Wellness reimbursement and monthly lunch stipend.
  • Team-building events and a donation-matching program.
  • Work with a collaborative and fun team environment.
Full Job Description
The Opportunity

We are looking for aKey Account Director to lead growth within a set of Postman's most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you'll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman's enterprise and platform solutions at scale.

This is not a traditional "low-hanging fruit" sales role-this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Location: This is a fully remote position. We are looking for someone in Canada who is able to travel to customers in their territory.
What You'll Do
  • Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
  • Deeply engage with senior buyers-CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration-to position Postman as a critical platform solution.
  • Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
  • Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
  • Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
  • Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
  • Track, forecast, and report on account progress, pipeline health, and business results.
  • Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
  • Partner with relevant stakeholders to drive account strategy and expansion.
About You
  • 10-15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
  • Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
  • Demonstrated success in solution selling-engaging with senior technology leaders and driving multi-million dollar expansion deals.
  • History of working long cycles and successfully growing accounts over time.
  • Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
  • Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
  • Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
  • Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
  • Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.
Why Join Us
  • Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
  • Partner with world-class colleagues in a pod structure designed to maximize customer impact.
  • Work with some of the largest and most innovative technology companies on the planet.
  • Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We're building a long-term company with an inclusive culture where everyone can be the best version of themselves.

At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

About Postman

Postman is a software company that provides a platform for API development. The company's platform allows developers to design, test, and document APIs. Postman's software is used by over 11 million developers worldwide. The company was founded in 2014 and is headquartered in San Francisco, California.
Learn more about Postman
Size
600 employees
Industry
Founded
2014

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