Junior - ServiceNow Platform & CMDB Engineer

General Dynamics Information Technology, Inc.

$102K — $138K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of related experience
  • Bachelor of Arts/Bachelor of Science
  • Proficiency in Linux and Microsoft Windows Server
  • Experience with ServiceNow Administration and CMDB
  • Capable of working in self-hosted and cloud environments

Responsibilities

  • Manage and support the self-hosted ServiceNow Platform
  • Collaborate with development teams for platform updates and issue resolution
  • Drive innovative outcomes with development teams
  • Maintain and manage the ServiceNow CMDB administration
  • Troubleshoot problems related to the ServiceNow Platform

Benefits

  • Medical, dental, and vision plan options
  • 401(k) plan with company match
  • Flexible work weeks and various paid time off plans
  • Short and long-term disability benefits
  • Life, critical illness, and business travel insurance
Full Job Description
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
Other

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Linux, Microsoft Windows Server, ServiceNow Administration, ServiceNow Configuration Management Database (CMDB), ServiceNow Platform
Certifications:
None
Experience:
2 + years of related experience
US Citizenship Required:
Yes

Job Description:

Junior - ServiceNow Platform & CMDB Engineer

This position will work primarily managing a self-hosted ServiceNow Platform environment as well as working to manage/maintain the ServiceNow CMDB.

This person should have a good understanding of ServiceNow, knows Linux and hopefully have worked on a self-hosted and cloud environment.

They should also have experience in maintaining a CMDB.

• Lead/Manage/Support Self-Hosted ServiceNow Platform administration.
• Collaborate with multiple development groups to deploy updates and troubleshoot issues related to the ServiceNow Platform
• Drive outcomes and work with development teams to innovate, resolve challenges, etc.

WHAT YOU'LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Systems Engineer must have:
• Education: Bachelor of Arts/Bachelor of Science
• Experience: 2+ years of related experience
• Technical skills: Microsoft Windows Server; ServiceNow Administration; ServiceNow Configuration Management Database (CMDB); ServiceNow Platform, Java, JavaScript
• Security clearance level: Public Trust
• US citizenship required

The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Remote

Work Location:
USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

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