ECS

Jira Engineer

ECS • $140K — $160K *
Washington, DC 20011In-Person
Information Technology
5 - 7 years of experience
More than 3 months ago
Job Overview by Ladders

Qualifications

  • Current Top-Secret Clearance with possibility for SCI/CI-Poly.
  • Bachelor's degree required.
  • 7+ years in IT solutions development experience.
  • 7+ years leading team of developers and support engineers.
  • 5+ years hands-on experience with Atlassian Data Center products (Jira Service Management, Jira Software, Confluence).
  • Knowledge of Agile, SAFe, and continuous integration practices.

Responsibilities

  • Develop solutions to enhance the Atlassian platform including custom Confluence pages and Jira architecture.
  • Scale Atlassian configurations for performance and efficiency.
  • Engage clients to understand requirements and implement workflows.
  • Troubleshoot user issues regarding permissions and workflows.
  • Collaborate with industry resources to create innovative client solutions.
  • Develop metrics and dashboards for operational insights and reporting.
  • Plan and execute upgrades and migrations for Atlassian tools.

Benefits

  • Access to cutting-edge projects as per permissions.
  • Opportunities for continuous professional growth and collaboration.
Full Job Description
ECS is seeking a Jira Engineer to work in our Washington, DC office.
  • Develop solutions that extend the Atlassian platform, such as custom Confluence pages, Jira architecture, Atlassian plugins, reporting, and user interfaces.
  • Ability to scale the Atlassian configuration for scalability and performance.
  • Find creative solutions to solve customer problems and implement them in web form applications.
  • Engage with clients to fully understand complex requirements to implement project setups and workflows.
  • Work closely with the clients to gain trust, propose creative solutions, and get buy-in for design and implementation.
  • Troubleshoot problems with users such as permission/security restrictions, notifications, workflows, etc.
  • Connect with industry and channel resources to collaborate and bring innovative approaches to client work.
  • Develop metrics, dashboards, and advanced filters to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
  • Plan, test, and implement upgrades and migrations for Atlassian tool suite.
  • Create reporting using Atlassian add-ons, security schemes, extensions, and configurations.
  • Identify areas for process automation and designing/implementing solutions to improve efficiency and operations.
  • Access to projects as defined by the permission scheme.
  • Work with issues in the project (create, read, update, possibly delete).
  • Be assigned work (issues).
  • Create boards, dashboards, and saved filters.
  • Comment on and share issues with other users.
  • View project reports.

Salary Range: $140,000 - $160,000

General Description of Benefits

  • Must have a current Top-Secret Clearance with the capability of obtaining SCI / CI-Poly if needed to meet contract requirements.
  • Bachelor's degree.
  • 7+ years related experience in IT solutions development.
  • 7+ years in leading teams of developers and support engineers.
  • 5+ years hands-on experience with Atlassian Data Center products, specifically Jira Service Management, Jira Software, and Confluence.
  • Knowledge of Agile, SAFe and continuous integration practices.

About ECS

ECS is a leading provider of digital solutions and services to the federal government. The company was founded in 2001 by Roy Kapani and has since grown to become a trusted partner to a wide range of government agencies. ECS offers a broad range of services, including cloud computing, cybersecurity, and artificial intelligence. The company has been recognized for its innovative solutions and has won numerous awards, including the AWS Public Sector Partner of the Year award.
Learn more about ECS
Size
2,000 employees
Industry
Information Technology
* Ladders Estimates

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